Model Showroom
Recent Reviews from Porsche Newport Beach
5
Someone from work referred me to Apollo Gesa. In our first meeting, I found him very knowledgeable, friendly, and extremely professional. We had to order the car and he went through options and assisted me with picking what I needed and wanted in the car. We talked about delivery. He kept communicating with me and I also received the automatic updates on the progress and the delivery of the car. The car arrived on time. My expectations were met with the dealership. I would highly recommend them. Staff are friendly and easy to approach.
faran honardoost
Jun 1, 2023
5
Giovanni helped us in the purchase of cayanne. He was absolutely amazing… not only he connected well and entertained our 3 year-old, but he took care of all the paper works for us before hand, so we were in & out in 10-15 min top! Thank you Giovanni, again, for taking such a good care of us, and making the experience so pleasant.
Mark Rashidi
May 31, 2023
5
I had been looking to order a new Porsche for a couple of years to replace my 2014 Cayenne. I visited several dealerships but ended up going with Porsche Newport Beach - it really was an easy decision. Chris and Gio were amazing to deal with. There were supply chain issues in 2022, Chris did a great job communicating with me and letting me know when was the right time to place my order so I could get the options I wanted. Gio helped with placing the order and was so knowledgeable - he helped me optimize my order to be the best it could be. The Porsche online tracking of the order was great and the delivery experience was outstanding. Thanks Porsche Newport Beach! I love my new Macan.
Scott Biagiotti
May 30, 2023
5
Top-notch experience! We were provided with a great loaner car while our Cayenne was in for its first service. It took about 2-3 days, but the service department (Rick West) provided us with small updates that our car was being taken care of. If you have a Porsche, take it here to get serviced!
David Szmurlo
May 27, 2023
5
Simon Chen was wonderful and took time to explain in detail what services needed to be done.
Esther A Marquardt
May 24, 2023
5
I have Porsches for many years including a 2008 Cayenne S and a 2015 911 4s Cabriolet. Jason has done a great job with making sure every service is done properly, honestly and efficiently. Maria the service manager is awesome and trustworthy. I highly recommend Porsche Newport Beach. The take care of all of their customers’ needs.
Professor JD
May 23, 2023
5
I was very impressed by the service I received from this dealership. Giovanni was courteous, knowledgeable and respectful of my time. He listened to my needs and preferences and helped me choose the right car for me. He also offered me a fair price and a smooth financing process. I love my new 911 and I’m glad I bought it from this dealership.
Jun Ki Min
May 22, 2023
5
Marton Lukacsy has excellent customer service and is friendly from start to finish and he has so much knowledge about the Porsche cars. He listened to our wants and need of our dream SUV—from the exterior to the interior! When we arrived, Marton had the Cayenne ready for us to test drive. We did not have to wait that long for the transaction process. Thanks to Finance Giovanni Bucci! He was professional and made sure we had a smooth transaction. We will definitely come back to Porsche Newport Beach.
Irenea McLane
May 21, 2023
5
Chad Mourawed was my sales person, he was great to work with! From the minute i walked in, he was very attentive, easy to talk to and he answered all my questions. He made the whole experience easy, I went home with my new car, and love it!
Nila Trider
May 18, 2023
5
Dropped of my recently purchased 2020 Macan (bought Certified from Porsche NB) on Sunday evening on the ?early bird drop-off). Got a text Monday by 4pm from Evan that it was ready. Arrived after work and exhaust slip-ons and expansion chambers (height) adjusted and car was ready. I have been treated with the utmost care by everyone I have met at this shop, and each time I find it a nice experience coming down, having an espresso and looking at some fantastic cars. These guys are great, and they treat you like like you matter. That pretty rare these days. Kudos!
James Geissler
May 16, 2023
5
Jason is an excellent service advisor.
Zia Hansen
May 13, 2023
5
Great service, done on time as promised. All issues were addressed and completed, and my car looks and runs like it did when it was new. This is the absolute best place to take your Porsche for service in my opinion.
Glen Barbee MD
May 9, 2023
4
There was an issue with the CPO Macan that I purchased. It appeared to have an oil leak. The oil leak did not exist (it was just residual oil that had not been cleaned up). The undercarriage was detailed and the car was taken care of. Between service and sales, the entire team has been communicative, kind, and professional. I would like to extend my gratitude to Robert Fischer, Maria Perez-Castillo, Anette, Tim Tauber, Evan Lebrun, & Simon Chen. They kept me updated throughout the entire process and made sure that my new to me Macan was up to CPO spec. I am thankful for the outcome and that I purchased my Macan Turbo through Porsche NWPT. I look forward to a long lasting relationship with this dealer.
Lewis White
May 8, 2023
5
Christopher Scales made the order, sales and delivery process hassle free. Very professional and accommodating.
Dennis Orem
May 7, 2023
5
Everyone one at Newport Beach Porsche is professional and helpful. I like to thank Giovanni for making the process easy and fast.
M Abraham
May 5, 2023
5
I cannot say enough great things about the experience of buying my car at Porsche Newport Beach! We were lucky enough to work with Matt Gemici who was knowledgeable, helpful and genuine. Matt made a difference on the final decision to go with a car from this dealership. By far, this was the most enjoyable car buying experience I have ever had.
Kathryn Fischer
May 5, 2023
5
It was awesome in every way!
Linda Maggard
May 2, 2023
4
There was an issue with the CPO Macan that I purchased. It appeared to have an oil leak. The oil leak did not exist (it was just residual oil that had not been cleaned up). The issue was resolved and the car was taken care of accordingly. Between service and sales, the entire team has been communicative, kind, and professional. I would like to extend my gratitude to Robert Fischer, Maria Perez-Castillo, Anette, Tim Tauber, Evan Lebrun, & Simon Chen. They kept me updated throughout the entire process and made sure that my CPO car was taken care of. I am thankful for the outcome and for the fact that I purchased my Macan Turbo through Porsche NWPT. I look forward to a long lasting relationship with this dealer.
Lewis White
May 2, 2023
2
Tech Service is always good. It’s ashamed that the car came back dirty this time. Did not expect this from Porsche in Newport Beach.
Margaret Lai
May 1, 2023
4
There was an issue with the CPO Macan that I purchased. It appeared to have an oil leak. The oil leak did not exist (it was just residual oil that had not been cleaned up). The issue was resolved and the car was taken care of accordingly. Between service and sales, the entire team has been communicative, kind, and professional. I would like to extend my gratitude to Robert Fischer, Maria Perez-Castillo, Anette, Tim Tauber, Evan Lebrun, & Simon Chen. They kept me updated throughout the entire process and made sure that my CPO car was taken care of. I am thankful for the outcome and for the fact that I purchased my Macan Turbo through Porsche NWPT. I look forward to a long lasting relationship with this dealer.
Lewis W
May 1, 2023
5
Nice dealership located at a very nice area. Amenities are great in the waiting area. This dealership carries a lot of exotic and rare cars.
Derrick Tran
Apr 28, 2023
5
We had issues with the battery for a 2020 Porsche Cayenne. The service department representative Simon Chen, worked hard to find a solution. In the end, I drove out of there with a brand new courtesy car. And I did not realize the battery was under warranty, so it did not cost me a dime.
rbhoffer
Apr 27, 2023
5
Every time I have needed to bring my car in, I have been greeted with a smile and assurance that all will be fine with my car. Friendly, professional and attentive...a five star experience!
RobinSin
Apr 27, 2023
5
The service was timely and well done. They checked a number of other items not included which I appreciated.
Greg Franz
Apr 27, 2023
5
Jason our customer service rep is the best :-)
Wes Aliahmad
Apr 26, 2023
5
Had an appointment and they were able to take me when scheduled. The work was done timely and with attention to doing the job fully and correctly.
GMF1948
Apr 26, 2023
5
The service department were thorough, efficient and I highly recommend. I don't have enough time in my day to worry about routine car service. They did not waste my time and I did not have to miss any work.
KimNBPorsche
Apr 25, 2023
5
Simon Chen handled everything to perfection.service was on time and car was ready when promised.
Roland Osgood
Apr 20, 2023
1
I tried for 4 months to get the terms of my extended warranty. Over 20 calls and 10 emails. Finally spoke to them and realized what they sold me didn't match what they told me. Highly deceitful. Will get my service done elsewhere.
Mark D
Apr 19, 2023
5
I recently had my car serviced at Porsche Newport Beach. Jason was my Service Consultant. He was very professional and made my service experience pleasurable. I'll be back for my next service visit.
Bill Seles
Apr 18, 2023
5
Service advisor Ethan & Jacob took care of routine maintenance process quickly & efficiently. Both gentlemen were friendly and professional.
Claudia Angelici
Apr 17, 2023
5
Excellent customer service!
Allison Walwick
Apr 14, 2023
5
I've been taking my vehicles to Porsche Newport Beach for decades, but I have to say I've been especially pleased since I purchased my 2012 Carrera GTS coupe and I've had it serviced at Porsche Newport Beach since purchase. Jason Sands is my service rep and he is always right on it with service, professionalism, timeliness, and knowledge about the vehicle. The dealership is clean, the service is prompt and responsive. They have a great coffee machine in the lobby which for me is a treat because I love an espresso in the middle of the day. Under most circumstances, I've been able to get a loaner vehicle with a little bit of advanced scheduling. They always do a great job and take good care of the car and deliver it and clean and ready to drive condition brought right up to the service area. Another thing I like about bringing my car to this dealership is that they keep very accurate records of all the timely service that I've done on this vehicle since taking ownership, which adds value for future owners and drivers. I highly recommend Porsche Newport Beach. If you have a choice, take Jason Sands because my experience with him as a service rep has been outstanding. Thank you.
Victor Cachia
Apr 10, 2023
5
The service was excellent. Evan did a great job articulating expectations. Although not all parts for recall were on hand and no expected date for recall parts are in sight. My car was handled with expediency. No sales attempts during the service prices, that was a breath of fresh air.
Dr. Betty Uribe
Apr 9, 2023
5
excellent service. Service Rep was very helpful.
P A Schuler
Apr 6, 2023
4
As an owner of a 2017 Porsche Macan S, it is somewhat disconcerting to have finally been able to have the recall service for a defective front passenger seat airbag detector replaced. After all, the car was put into service almost 6 years ago, and recall notice was issued three years ago. But the alleged worldwide shortage of parts cannot be blamed on the local dealership, which did its best and when the parts are fairly available provided excellent service.
R. Heston
Apr 4, 2023
5
Never have I felt more welcomed and cared for by a dealership than during my multiple visits to Porsche Newport Beach. Kudos to Apollo Gesa for his warmth, knowledge, understanding, caring and professionalism.
Jim Geissler
Apr 4, 2023
5
Salesperson Matt went out of his way to get us the car we wanted and had it delivered to our local dealer
Rick Bond
Apr 3, 2023
5
excellent customer service
Sean Bose
Apr 3, 2023
5
Fantastic people at Porsche Newport Beach
Michael Fontaine
Apr 1, 2023
5
Had great service on both my 911 and Macan at Porsche Newport Beach. Evan got us in, serviced and cleaned quickly.
Robert Budd
Apr 1, 2023
5
Professional and personable are the hallmarks of Porsche Newport Beach. I have been a customer for over four years and have always experienced good communication from their service advisors (shout out to Simon Chen) and quality maintenance/repairs from their Porsche mechanics.
Fleming
Mar 30, 2023
5
First service after one year with new 911. Had to schedule appt 3-4 weeks out as wanted a loaner and there is limited amount. There is another dealership closer to me but wanted to return here as this is where I purchased car and was treated very well during that process. The gentlemen at the check in area of service very efficient and pleasant. Service advisor was Simon Chen. Very helpful and explained process to me. In and out with an almost new Macan loaner in about 20 minutes. My car was ready later the same day. Painless service experience and very professional. I had a great buying experience and the first service was also perfect. This is the type of service that you expect with this brand and price point. Very happy. I will return for future service needs. Thanks.
Darrin Devereux
Mar 27, 2023
5
What a great relationship built between Jason and myself regarding the repair of my 911. Thank you to everyone that helped to get my 911 back on the road and working with the insurance company to cover the repairs.
David Custodio
Mar 24, 2023
5
Every time we bring our 2014 Cayenne in for service, routine maintenance, or recall items- we receive EXCELLENT service from Rick and his team. They are Fast, thorough, and treat us like a family member.
Dean & Stephanie Ayers
Mar 24, 2023
5
Always excellent service.
Parker F
Mar 23, 2023
5
I had my annual maintenance appointment at the Newport Beach Porsche yesterday. The service team was very professional and they explained all the work included as well as all the system updates. In addition, Ryan the service consultant answered all my questions and accommodated my schedule for returning the car the same day. I have consistently been satisfied with the service and professionalism of Newport Beach Porsche.
Mojgan Hashemi
Mar 22, 2023
5
Great, quick and friendly
Bob Searles
Mar 22, 2023
5
Had an amazing overall experience at this dealer. I was able to get a deal done and custom order a taycan cross turismo entirety thru email. I didn't even meet my sales associate Chris until I had to make a deposit. He is so helpful and responsive that most of our communication was thru email. Anyone looking to buy a porsche should take a look at this dealership. At the time no mark ups on nearly all their cars except the 911's.
Kris Sales
Mar 21, 2023
4
Visited for headlight recall service. It was pleasant visit and they fixed headlight adjustment cap per recall. They initially received wrong parts from Porsche so I had to reschedule the visit which was a little inconvenience, but it was not dealer?s fault. Overall it was a pleasant visit and the dealer gave an overall visual inspection and said everything looks good except a weak battery which I already knew about.
Sun Baik
Mar 21, 2023
5
Giovanni BUCCI provided exceptional customer service. The experience and follow up is best at its class. Definitely an asset for Porsche Newport Beach. He is likewise very welcoming. Manny
Manny Mariano
Mar 18, 2023
1
Stay away!! Words cannot describe how much suffering these people did to me! They are real scammers and this brand is a complete joke. Porsche is just a name with absolutely nothing behind it. Maria perez Castillo should be charged with fraud
Big Bear
Mar 16, 2023
4
I deal with Jason for my regular maintenance and always very satisfied with the way he handles my concerns, even when It's a last-minute issue.
Roy Karimpour
Mar 16, 2023
5
Ryan and Annette made everything seamless when I had my Porsche serviced last week. I the service technicians did a fantastic job even though it was routine maintenance. The attention and kindness from Ryan and Annette’s house, and is very much appreciated. Thank you very much!
PatDalton
Mar 13, 2023
5
I had a great experience in service thanks to Ryan and Annette. Brought my Macan in for routine service, and I was treated very well. I bought the car from Newport a year ago from Joe, and the buying process was flawless as well. Today however was a reminder of how great this dealership really is. I buy a lot of cars and I’m currently looking for a 911 s. I’ll definitely buy from these guys again. BTW, the Macan is the perfect daily driver. Drives nice, does everything very well, and is easy to park in tight spaces. If you’re looking for the perfect little get around car that’s fun to drive, it’s perfect.
pat dalton
Mar 11, 2023
5
Took the time to fix my issues. Had the shop foreman ride along to identify the actual problem twice! Great service department.
dzuy vu
Mar 10, 2023
5
Always satisfied with the professional mechanics and knowledgeable service personnel. Never had to wait and my vehicles were always ready when promised. Jason in the service department has always treated me right.
Randyhunt
Mar 10, 2023
5
I originally wanted a different used vehicle but Sasha stayed in touch and when I needed a car, he let me know what they had the suited my list of choices. The auto I purchased was a 2019 Volvo XC60 T8 Hybrid R-Design. It was in great condition and was everything I wanted. They also made grounding my lease on my former car painless.
AaronM8
Mar 6, 2023
5
Amazing process for buying my car. Gio was efficient and very professional
Anna Yatsenko
Mar 6, 2023
5
Great dealership. Very easy to deal with them!
darmour
Mar 4, 2023
5
Friendly and on time. Customer waiting area was very comfortable. Service was exceptional.
Carol White
Mar 3, 2023
5
Porsche NB have been servicing my 996 for years and always feel good knowing it's in good hands for regular and preventive maintenance.
Rob Hallstrom
Mar 2, 2023
5
Matt is the best salesman. I’ve bought 4 vehicles from him and remember when I bought the first car. I just love Porsche so much each car is a joy to drive. Made the move from 911 to taycan and he made it seamless.
Ryan
Mar 1, 2023
5
We are absolutely satisfied with their prompt service! Highly recommend this dealership!
Chrissy W
Feb 27, 2023
5
We recently bought a new 911 cab at Porsche Newport Beach.. and had a amazingly positive experience… Our sales person was great… Explanation of the use of the car was over-the-top well done… the finance department, gave us multiple options and fully explained the benefits and drawbacks of each ..Introductions to the service team, and overall caring about our experience was a 10 out of 10. This is our fourth Porsche and we have used several dealerships in and around southern California, and this dealership was by far the best experience…
Jonathan Novack
Feb 24, 2023
3
I must unfortunately voice my feelings once again, I have used this facility for a few of my repairs. I feel that this time because my repair was a Free Recall I was treated with contempt I found the service writer very curt with me on checking in and also when I asked about an issue with setting my calendar year I got a very poor explanation which I find very hard to accept, I really felt like a stranger and not a customer as if they were doing me a favor. Not a Happy Customer.
Raymond Gilinsky
Feb 24, 2023
5
Simon is excellent. He is kind, smart and efficient. He smiles when speaking and makes the customer feel comfortable going through the details of the work to be done. I would refer Simon to anyone who has his Porsche serviced at the dealership. Christopher Scales was the salesman from whom I bought my vehicle and he is excellent too. All 5 star treatment.
Stacey1
Feb 21, 2023
5
Giovanni and Tim were very helpful and made it relatively easy to get the transaction completed in a timely and efficient manner. I also was impressed with Juan who walks you through the onboard computer setup and is available by text, phone or in person to continue to answer questions or to remind you how to get to the function you need. I would definitely purchase another car in the future from this dealer based on my overall experience.
Barbara
Feb 21, 2023
5
Rick West was there to take my car in for service. There was a problem with the battery that was just installed with the service prior. He found that it wasn’t working properly and replaced it on Saturday. When I came to pick up the car it was his day off, and another service manager was kind enough to take very good care of me.
DJOWEN!
Feb 20, 2023
5
Prompt, courteous, skilled. They care!
Lisa Glatch
Feb 16, 2023
5
It was super easy. Got in and out with my loaner within 15 min. Rick, my service advisor, was great.
kelly sullivan
Feb 14, 2023
5
Mark is hands down the man when it comes to getting me my parts
Tony Thompson
Feb 12, 2023
5
I live in Torrance , long story short, I rather drive 50 mins to Newport to do maintenance A plus plus , Simon really take care of my macan. Huge thx. Recommended to everyone
Sam lin
Feb 9, 2023
5
Porsche Newport Beach did an excellent job in resolving the problem of my Macan.
Jin Joong Kim
Feb 9, 2023
5
Service department takes care of it's customers.
4basebl
Feb 9, 2023
5
Evan is excellent! He takes care of his clients and is very responsive.
Sanjay Grover
Feb 9, 2023
5
My Cayenne needed service and I had a slow leak in one rear tire as well as my window switch on drivers side popped out. My service adviser, Rick West, informed me the whole way and went through many steps to find out the leak in my tire, which was replaced under warranty- no charge. I am very satisfied with my last service.
Sydney D
Feb 7, 2023
5
Service was completed in a timely manner, as promised.
Bruce Reinecke
Feb 6, 2023
2
They are always unreasonably expensive but on my latest visit they charged several times higher than the market rate.
Ed Sybesma
Feb 3, 2023
5
I have always taken my car here. I wouldn?t take it anywhere else. Excellent service.
Phil Dupree
Feb 3, 2023
5
Took my Cayenne gts for a recall service and Jason the service advisor said my car should be done in about an hour. Sure enough about an hour later my car is done, washed, vacuumed and ready to go. Thank you Porsche Newport Beach for earning my business.
Larry Camantigue
Feb 2, 2023
5
I am always treated with respect and kindness at this location. I appreciate that they listen to my chatty Cathy chatter but take their expertise very seriously. Thanks for all you do Ryan. Tim Tabur always makes me feel special and taken care of. Thanks Porsche Newport.
Tonya Lissaur
Jan 31, 2023
5
Personable and ready to help us get into our new car.
Kyle Bradshaw
Jan 30, 2023
1
Did you know that Porsche is made in Slovakia and not Germany? Horrible car, people and service. Wasted my time and didn’t fix anything. Had to sell my Cayenne turbo because it didn’t drive straight and they didn’t want to fix. Had to sue them in court. Stay away!!
Татьяна Таточка
Jan 28, 2023
5
Great experience with Porsche Newport Beach! Jason always clearly communicates any concerns and the customer service is on point. I highly recommend this location for service.
Lori Diep
Jan 26, 2023
5
Best and fast service. Matt and Javi was very helpful. The right address to get a Porsche. Max
Max Nhan Nguyen
Jan 25, 2023
5
Working with Soheil as my sales agent made for a completely seamless process from the beginning (selection, building, placing the order), to the end (receiving and educating me about the new car). Even after I drove off the dealership he has been tremendously helpful and courteous.
Tara Hanjan
Jan 25, 2023
5
Great service at the Porsche Dealership!Easy to schedule and my car is always freshly washed and ready for pick up on time.
Sue Volpe
Jan 25, 2023
5
Working with Soheil as my sales agent made for a completely seamless process from the beginning (selection, building, placing the order), to the end (receiving and educating me about the new car). Even after I drove off the dealership he has been tremendously helpful and courteous. Pleasant experience through and through.
Tara H
Jan 24, 2023
5
Newport Porsche-- I arrived on time for my scheduled maintenance. I was greeted by the service writer who was patience and professional. Explained the maintenance to be performed and gave a timeline when the work would be completed. Totally satisfied and will return in the future.
FalconLake
Jan 23, 2023
5
I purchased my Mercedes GLS 450 through Giovanni Bucci. While not the standard Porsche product for the store, he was polite, professional, and helpful during the purchase process as well as during follow up in following weeks. Great store and professionals!
Brett Miller
Jan 22, 2023
5
Jason Sands did a great job. The work was completed ahead of the promised time frames and well done.
Timothy Obrien
Jan 20, 2023
5
Excellent service and work! Always comfortable with having my car serviced at Newport Porsche.
James Sullivant
Jan 18, 2023
5
I purchased a Porsche Macan S from Porsche Newport Beach last week and am really happy with both the car (of course) and the service. My salesman, Jacob, found me the car I wanted and was cheerfully helpful throughout the entire process. No pressure at all, just ready to work with me and answer all my questions. Thanks again to Jacob and the entire staff at Porsche Newport Beach.
MacanDan
Jan 17, 2023
5
Provides excellent service and always accompanying
Julie Nguyen
Jan 16, 2023
5
We received a thorough service on our Cayenne, and were extremely happy with the customer care, the cleanliness, and the follow up. Beautiful showroom as well, doesn't hurt to dream of future purchases while you wait! Highly recommend Porsche Newport Beach to anyone looking to service their vehicle.
SunnyinSD
Jan 15, 2023
3
The Salesperson (Sasha) was awesome. I liked the no haggle and no surprise ?market adjustment?. Very helpful, responsive and transparent. The buying process was slow and annoying. I paid cash but had to go thru ?finance?. And the detail/service shop was very slow and cut corners on preparing the car for delivery.
RW
Jan 15, 2023
2
I didn't feel like the sales man explained the vehicle well and was not attentive. I was left alone in his office several times for long periods and then went into finance office. After being done in the finance office i was told to finback with the sales man, no one walked me over and the sales man wasn’t in his office. I had to go look for him. I was also told the vehicle would be detailed before I came to purchase it but it wasn’t very clean.
SusanR2318
Jan 13, 2023
5
Jacob Becerra's been really helpful with the ordering process of my Macan S from the beginning! He's extremely easy to work with, would definitely do business again.
Eric Jan
Jan 12, 2023
5
Matt is the best. We got our Taycan easy just in 2 ours. Super friendly and comfortable 100%. Our next Porsche will definitely purchase by Newport Porsche and looking for Matt for sure. Max and Lauren
iStyle Optometry Drs
Jan 11, 2023
4
Service was nice Automated messages/communication were challenging
Ekeillor
Jan 11, 2023
5
I arrived at the dealership at 4pm Saturday afternoon. I left my car and was kindly given a loaner for a day. I was very pleased with the customer service. I appreciate this dealership and will continue to work with the sales and service!!!
Renee West
Jan 11, 2023
5
Jason Sands always takes great care of me and my car.
Seth Aron
Jan 9, 2023
5
Easy check-in, kept me informed on status and got the job done.
Jeffjohn
Jan 9, 2023
5
I?m reviewing on my recent visit which was for service only. I also purchased the car at this location 2 years ago.
Sharon Roberts
Jan 4, 2023
5
I had a last minute need for an oil change on my Porsche before moving. Simon Chen was extremely helpful and accommodated me when I was short on time. It made all the difference with a stressful situation. Thank you Simon.
Jon Moore
Jan 3, 2023
5
I brought my 2022 911 GTS in because of an engine warning light and problems with my Android Auto. Several hours later Simon relayed to me that the warning light was a one time issue due to my downshifting too aggressively. He said the Android Auto should work as well. I picked up my car and the Android Auto was still not working. I went back to see him about the Android Auto and he tried to fix it but couldn't. Then he went and found a tech expert at the dealership. The tech came out and walked me through the Android Auto and showed me how to correctly use it. All good now! The dealership is great and so is my car.
Newport
Jan 3, 2023
5
I have always had a good experience! Buying the car and servicing it, I recommend Newport Porsche.
Kimberly Bedell
Jan 3, 2023
5
Newport Beach Porsche was very accommodating when I called about the update. Got me in asap and took less than 2 hours. My car came back clean as a wistle, great dealership.
Porschedrive
Dec 30, 2022
5
The service provided at Porsche Newport Beach is always impeccable. The experience is always pleasant and organized so I can move on quickly with my day. My service writer always goes above and beyond to make sure I understand the issue, and follows up to be sure that I’m satisfied with the service performed on my vehicle. Keep up the great work team!
Cindy Peca Dolan
Dec 29, 2022
4
excellent transaction with Marton and Sasha. They were both easy to work with, quick to respond, professional, and made the entire transaction seamless
Krystal Ribeiro
Dec 26, 2022
5
My service advisor, Mr. Ryan Rabusch, has been promptly responding to each and every message that I sent him. Mr. Rabusch thoroughly taking care of my Macan even when I picked my car; Mr. Ryan did not forget providing me instruction how to apply a paint touch up on my bumper.
Dan M Tran
Dec 25, 2022
5
Exceptional customer service! They try to accommodate you even though they?re fully booked and especially during the holidays.
Vasif P
Dec 25, 2022
5
the dealership (and Evan) go out of their way to ensure satisfaction. the communication is excellent and the facility is very clean and orderly
Mark Merriman
Dec 23, 2022
5
We are absolutely happy and satisfied with the level of service and attention to detail from Matt Gemici! He made the whole process super easy and was very detailed in explaining the vehicle to us. Most importantly, his taste in helping us pick the car was extraordinary. If you want the expertise in choosing the style, color and design of your Porsche, look no further and go to Matt.
Joseph Cruz
Dec 22, 2022
5
My car was due for routine service with some minor issues now at 4 years new. They care for my care as I would and they uncovered reasons and solutions for each issue. Always very happy with care
Ryan Klein
Dec 22, 2022
5
Annual service went very well - the Porsche team completed the service on time and as quoted - no pressure for added services - another good experience at this dealership
Barry Mcmanus
Dec 22, 2022
3
I have been a Porsche driver continuously since 1971. Suffice to say I have seen all manner of service providers. The most noteworthy are the smaller family run businesses where a personal connection to the customer and a love of the marque make for a superior owners experience. I can't say that Porsche Newport Beach meets this bench mark. I suspect they mean well and they have efficient systems in place to render sufficient service. But that is what I got. Sufficient. A shame for a marque that prides itself on excelling.
Anthony Strelzow
Dec 20, 2022
5
We had an awesome experience with Giovanni. We have bought many cars from various dealerships including Mercedez but Gio made it an easiest car buying experience. We highly recommend Porsche Newport Beach and definitely ask for Giovanni 😊👍💕
JV Nguyen
Dec 20, 2022
5
The professionalism and knowledge of the service team at Newport Auto Center is second to none. They are veterans to the business and take their responsibilities seriously. A pleasure to do business with.
Kennth South
Dec 19, 2022
3
Polite, professional and courteous. Was not impressed with the state of my car when it was delivered to me (dirty, obviously left outside and not washed or wiped down). Was also disappointed when I was subsequently charged $35/gal for gas suggesting that I had used 3/8th of a tank. I drove the loaner car 6 miles total, to and from my home.
David Murray
Dec 18, 2022
5
From scheduling, to picking up my car, everything was top notch. I have had experience with other dealerships and nothing compares to Porsche Newport Beach!
Robin Sinclair
Dec 15, 2022
5
Always have a great experience with Porsche Newport Beach. Rick is always on top of his game and keeps me informed of the status.
Terry Bright
Dec 15, 2022
5
I have been a Newport Beach Porsche customer for 10 years. I have had the pleasure of engaging both the Service and Sales departments. Jason Sands in service has been great to deal with and always goes above and beyond to assist in any way that he can. I recently purchased a new car from Newport Porsche with the assistance of Apollo and Marton. They both were very helpful, straightforward and exceeded my expectations. Thank you
CWS LAW
Dec 14, 2022
1
After I did car service at Newport Beach store just 2 months, I drive my car as usual, a lot of smoke came out in the front. And they denied for the responsibility
Lei Ye
Dec 14, 2022
5
Service was outstanding. My service person, Ryan, was very professional and helpful.
Patricia A Schuler
Dec 13, 2022
5
Alexander from service is amazing! I experienced issues with multiple tires and Alexander advised me on a Sunday, had car towed to dealership, and was provided transportation to pick up my vehicle when ready on Monday! Alexander made a very stressful situation , into one that could have been worse. Many thanks to Alexander 😊
Patty Cantwell
Dec 12, 2022
5
The price of my new vehicle was easily negotiated at a fair price, and the service was excellent. I highly recommend Marton and Giovanni in the sales team. Porsche Newport Beach service has been excellent facilitated by my service rep Evan Lebrun.
Al F.
Dec 12, 2022
5
Best Dealership in Orange County, Customer Service is King, will definitely refer to our Friends, Chris, Jacob and Shad , the best Team 👍👍👍👍
Adrian Laguna
Dec 12, 2022
5
the hardest part was scheduling an appointment. I appreciated their honesty and communication with me throughout the entire process. Once I was on the schedule everyone at the dealership was there working hard to expediate the process. The people that are there are working very hard to deliver the best experience possible.
Manny Yomtoubian
Dec 12, 2022
5
Expensive but good
Donna Tranter
Dec 8, 2022
5
Always courteous, on time and good overall service.
V V.
Dec 5, 2022
5
Ich Liebe Porsche! Ich Liebe Deutschland! Thank you for the efficient buying process! Deutschland is #1
Mre Faulkner
Dec 5, 2022
5
I trust Porsche service team will do a better job with my car than a second hand mechanic.
Mike Hicks
Dec 4, 2022
5
I had been considering several vehicles and had stopped by for assistance in researching a used Porsche that I had located at another unrelated dealership. Also had questions regarding aftermarket service/warranty options for that vehicle. Robert was extremely helpful in that regard as was Fay in finance. While there, I noted another vehicle to add to the short list. I returned next day to learn more about that particular vehicle, meeting with Sohiel to review the vehicle history and take a test drive. I ultimately purchased the PNB vehicle (CPO) and both my wife and I are extremely happy with that purchase. Dealing with everyone there at PNB was unexpectedly pleasant and pain free given historical experience at other dealerships. Based on my experience I would definitely recommend PNB be on anyone's short list when considering a purchase.
gordon michie
Dec 2, 2022
5
Known Soheil the Porsche ambassador for many years. His knowledge of his Porsche is awesome. He will answer any questions regarding a Porsche and their inventory. He got me a great deal for my 2nd 911. Go see him.
Robert Yang
Dec 2, 2022
5
Oustanding Service
Antoine Khoury
Dec 1, 2022
5
Giovanni Bucci took great care of me and was the ultimate professional during the purchase of my new Porsche. There was a slight hiccup getting the semiconductor chip to complete the sale , but Giovanni kept me up to date at all times and when it came in I had my dream car in a few hours. Voila!!! Shad and Giovanni made the purchase doc signing painless. One to two days after I took delivery they followed up with me if I any questions about all the bells and whistles and offered to give me another tutorial. Service was outstanding , I highly recommend Giovanni Bucci and Porsche of Newport.
Laura Conte
Dec 1, 2022
5
Excellent scheduling, reception, repair, service, billing with thoughtful communications throughout.
Victor Nichols
Dec 1, 2022
5
Recently traded in for a new horse and I Love her! How could I not? Porsche is the Best! Sasha is Great to work with as this team in general is fantastic! Smooth and easy all around! Thank you Porsche Team!!! Deutsch stark gebaut Ich liebe Porsche!
Mre Mre
Nov 30, 2022
5
I bought a new 2022 cayenne and brought the car in for its first oil change. They were very professional but personal too. Service rep went over the details and my loaner car was waiting for me so I can contiue my day. In to morning, my car was ready, washed and ready for me to go. All the extra question and concerns i had were answered. This is my first Porsche and was very impress from the purchase to first service.
Marvin Ulrikson
Nov 30, 2022
5
jason was excellant
Joseph Walker
Nov 30, 2022
2
Bad customer service/communication
Mental DNB
Nov 29, 2022
5
I have bought several cars from Newport Auto Center, Apollo Gess is knowledgeable, helpful, friendly and the best salesperson we have ever dealt with in our car buying experience.Additionally the sales Manager Steve was kind helpful and totally awesome. I thank them for the courtesy and service they provide me and my family . Arif Shakeel
A S
Nov 26, 2022
5
Excellent friendly service in keeping my car well maintained and a superb ride!
Judith Graves
Nov 26, 2022
4
Dropped car off on a Thursday morning, never heard a word for 2.5 days until I had to make a call, left 2 messages still no call back finally had to contact my sales guy to see if he was there and if he could go get answer on what was going on with my car. Turned out they didn't even start on it yet
Valerie Gilb
Nov 25, 2022
5
Excellent, professional, responsive and friendly service!
James Haddad
Nov 24, 2022
5
Brought in my 911 for annual service. A big shout out to Rick West, Service Advisor at Newport Beach Porsche, for consistently providing outstanding service and whom I heavily rely on to take care of my Porsches over the years. Service rendered has always been on point: punctual / timely w detailed report both verbally and in writing. Kudos to Rick and service team!
Don Nguyen
Nov 24, 2022
5
Porsche Newport Beach is the best!
Lori Franklin
Nov 24, 2022
5
Brought in my 911 for annual service. A big shout out to Rick West, Service Advisor at Newport Beach Porsche, for consistently providing outstanding service and whom I heavily rely on to take care of my Porsches over the years. Service rendered has always been on point: punctual / timely w detailed report both verbally and in writing. Kudos to Rick and service team!
Don Nguyen
Nov 24, 2022
1
Major price gouging going on here. they wanted $675 to change the oil on my wife's 4 cylinder Macan. I won't be going back.
Victor Jordan
Nov 23, 2022
2
I had a difficult time with the service which is the first time that this occurred. Due to the problem with my Porsche it had to towed. I called road side assistance. Roadside Assistance could not pick up my car for 24 hours after my call. The tow truck driver upon loading my car on his flatbed truck scrapped the front end of my GT4. He did not seem to know how to load a car with a low front end. Once my car arrived at the dealership it was not looked at for 4 days which delayed be getting back my car for 10 days. The technician could not find a problem with the car even though I reported more than a gallon of cooling fluid on my garage floor and with warning lights not to drive the car. So this experience took over 11 days and over $400.00 in charges for the towing and Porsche charges. The Service person who helped me, Jason Sands, was very helpful and apologetic for the time it took to complete the work
Craig Hanriot
Nov 22, 2022
5
Porsche Newport Beach receives a five star review from this very satisfied customer! My husband and I could not be more thrilled with the entire experience of purchasing our new Porsche Macan.The teams attentive and delightful customer service lasted throughout the entire process. With his vast knowledge and years of expertise, GM Tim Tauber facilitated a quick and pleasurable experience. The level of customer service I received by the entire team at Porsche Newport Beach was exemplary! Needless to say, Porsche Newport Beach had earned our loyalty, trust, and continued patronage for any future service needs or new car purchases. A HUGE thank you to Tim Tauber and his extraordinary team at Porsche Newport Beach! BRAVO!
Cindy Peca
Nov 18, 2022
5
As a sign of the times, the hardest part was scheduling an appointment. I appreciated their honesty and communication with me throughout the entire process. Once I was on the schedule everyone at the dealership was there working hard to expediate the process. The people that are there are working very hard to deliver the best experience possible. I used their Lyft service, as no loaner cars or rentals were available, it was seamless.
Meg Carpenter
Nov 18, 2022
5
Strap on passenger seat broke. Manager took pics, Dealership ordered it, replaced it & even kept my vehicle in storage longer as I was traveling & was unable to pick up in time before leaving. Got me Lyft to travel to dealership & back. Great customer service throughout & my agent Rick was so helpful. Even did software updates & got complimentary cleaned too. Overall excellent job.
Tulika Singh
Nov 18, 2022
5
my service consultant Evan was great! He went above and beyond in scheduling my appointment, providing a service loaner car and communicating with me.
Patrick Daniels
Nov 18, 2022
5
My SA Rick West always makes the service experience worth traveling the distance from where I live
Didier Chatelain
Nov 16, 2022
5
I bought a 96 993 with Matt Gemici at Porsche Newport Beach - buying a 26 year old “classic” car, you scrutinize the details - not being local, Matt sent detailed videos and pictures ahead of time before a test drive. Naturally, spending the equivalent of a new Porsche on a 26 year old one, makes for an even more cautious buyer. Matt showed the service history reports ( The car had been serviced at Porsche Newport Beach routinely for almost its entire life and had been taken care of by its owner) he even drove the car over for the PPI at GMG motor sports (who are great btw.) The report showed the car to be in great shape for its age and needed a few gaskets and housings replaced (which Porsche Newport Beach included in the final price) A big thanks to Matt, who was incredibly responsive and spent time on this deal to make sure it worked out and everyone was happy in the end. I wouldn’t hesitate returning to Porsche Newport Beach again.
Jonathan Crutchley
Nov 14, 2022
5
Had to take my car in for service. Simon was my advisor. He was very professional, accommodating and prompt. After having a poor experience with another nearby Porsche dealership, Newport Imports has earned my business.
J Wil
Nov 13, 2022
4
I have had many frustrations with Porsche Newport Beach but my last experience was MUCH better. Highly dependent on the coordinator you are assigned to and Simon was so much better than the others.
Tracy Lee
Nov 9, 2022
1
I am generally disappointed in their service. It is not what you would expect from Porsche. They told me complimentary car wash is temporarily not available due to covid when I was purchasing my car, but that it’s a matter of time before they offer it again. Well, covid is done and over, and still no complimentary car wash. This is while other Porsche dealerships and Fletcher Jones down the street offer car wash and way other perks to their customers.
Sam Malek
Nov 9, 2022
5
The employees in this dealer are awesome to instruct the customers during the purchase process , operating functions , they follow up with customers to make sure if the cars have any issues . They are happy to see the customers back to answers any questions about the cars
Thang Nguyen
Nov 1, 2022
5
Incredible experience. Very satisfied with the level of communication and professionalism exhibited by Jorge and everyone on the Newport Beach Porsche team. My new 911 Carrera 4S is powerful, refined and extremely fun to drive. Every aspect of this beast exceeds all expectations I had. Very thrilled with the driving experience. I definitely recommend Jorge. I plan on doing business here in the future. Very excited to join the Porsche family.
Steele Driskill
Oct 30, 2022
1
STAY AWAY - EXPENSIVE, SLOPPY, RUDE, UNRESPONSIVE. Miserable service, rude service advisor, car delivered to them clean and returned dirty. We spent 7K on a service to address a vibration in the front of our 997. The vibration continued, though less after service. When we went to another shop to install spacers, the shaking got worse. We discovered that the new tires that Porsche Newport Beach installed were not balanced, and the alignment they performed was off. When I called to remediate the issue, they Ben the service manager offered a refund for the balance and later recanted and offered service credit. Ben questioned whether my experience was authentic AFTER IMPLYING THAT THE SERVICE ADVISOR who helped us WAS FIRED "for obvious reasons". I reject a credit v. a refund for service that was charged and not delivered. AVOID PORSCHE OF NEWPORT. Our local porsche dealer in Burlingame was awesome - Newport not so much, guess we have to find another dealer down here in SoCal. UPDATE - I spoke to the GM today, was apologetic, we'll see what comes of this, will update if there's resolution.
Fred F
Oct 28, 2022
5
I am so grateful for Maria the service manager and Javier the master service agent that worked so diligently to ensure the best possible service was provided for my ?84 Targa. Although parts were hard to find they both went over and beyond to ensure the job was done to the best possible level. Their honesty and work ethic and expertise was bar none the best I?ve experienced. And my car will be going to them for as long as I own it. Thank you Maria and Javier for everything.
Shideh ShayanSmith
Oct 28, 2022
5
It is a great experience to have my vehicle leased here. Especially sales person Robert Fischer is so kind and patient. Highly recommend.
Murphy Tsai
Oct 26, 2022
5
Service reception was fast and efficient with a loan car available . The estimated services were two days but were accomplished in just one day . Retreaving my taycan was easy and efficiently accomplished . I was very pleased with the service.
William Klein
Oct 24, 2022
5
Had my 911 in for scheduled maintenance. Everything was done as promised and on time . My advisor Ryan was friendly and accommodating.
Christian Korner
Oct 24, 2022
1
This is the smallest Porsche dealership I've ever seen.
Dirk Pitt
Oct 23, 2022
5
Very good and smooth experience. Very good customer service.
Drsahai
Oct 23, 2022
5
This is the second Porsche we have bought from Newport Porsche in all my years of buying cars this is by far the best experiences I have had from purchase to parts and service department
Cherie Ogden-Vallelunga
Oct 22, 2022
5
Thanks Ryan,
Allen Mcclafferty
Oct 21, 2022
5
I had a very pleasant experience. It was easy to schedule an appointment and once I arrived the service specialist had me in and out within a few moments. It only did they allow me to bring my puppy in the staff was warm and welcoming to him. I only wish there were more courtesy cars available but aside from that great experience.
Michael Algarin
Oct 21, 2022
5
It was another wonderful experience with Porsche Newport Beach. It was the 6th or 7th car purchase in our family/friends with Giovanni. He is so wonderful and helpful. I’ll be using them again on the next car!
Maria-Christina Annaloro
Oct 20, 2022
5
After 12 years, I can say with certainty that it is always a delight at Porsche Newport Beach. Jason and team deliver superb service! Thank you.
Jay Bettinger
Oct 20, 2022
5
they go me in although I wasn't scheduled and got the work donem washwd my car and it was easy
Gary Specter
Oct 19, 2022
5
My latest service experience was excellent. My service advisor, Jason, is extremely helpful and is always ready to help me when I need to come in. I really like the videos the service professionals send as they show me what they are doing and what they find which is also really helpful.
Michael Tyre
Oct 17, 2022
5
Had the pleasure of working with Jason Sands in service. Jasons experience with the brand speaks for itself. He was knowledgeable and took great care of my car and I. If you’re in need of Porsche service I highly recommend giving them a try. Also worth mentioning is Maria their service manager, got the chance to speak with her as well and she was equally great and helpful. All in all a great experience.
Christian Nogueiras
Oct 17, 2022
5
Great experience, A+ customer service with highly professional and personal approach that made the entire transaction smooth and seamless. Thank you!
Michael B
Oct 17, 2022
5
Both Marton and Giovanni made our buying experience go so smoothly at Porsche Newport Beach! Very professional and friendly ? ? Couldn't have asked for a better experience! Thanks
Grace
Oct 17, 2022
5
Porsche Newport Beach offers excellent personalized customer care. I have done business with them for 30 years and each time we buy a new vehicle the experience continues to be outstanding. I often recommend them to friends and family as a great place for a purchase or service of your next Porshe or the one you own today.
John M
Oct 16, 2022
2
Some years ago I tried to buy a Carrera from Porsche Newport Beach. I found them difficult to work with and non responsive. So I bought the car from a different dealer and was pleased. A couple of years ago, I went back to Porsche of Newport Beach and despite being inflexible, I bought a new Porsche from them. Now several years later I bring it into Porsche of Newport Beach for Warrenty Repair and they tell me the car is out of Warrenty (which it is not so I have to bring in my purchase contract to show them) and they can?t find the problem event though my car would not run and I had to have it towed in. This has now happened twice in the last 90 days. They continue to tell me they can?t find a problem.
Richard Wackerbarth
Oct 15, 2022
1
Where's car I ever bought
Ronald Cole
Oct 14, 2022
5
Brought my Macan in for a tire and they were more than accommodating. They ordered the item and was on my way the next morning. Thanks Jason for your help.
Allan Dito
Oct 13, 2022
5
I had a pleasure of working with the service manager Maria Castillo. She was very professional and caring. She was able to help us with replacing our Porsche Macan Transmission with Porsche North America.
AMIN ESFAHANIAN
Oct 13, 2022
5
ordered a porsche macan S via porsche newport beach and awesome sales rep giovanni. from the start, process was easier than expected and stayed that way through the entirety of my purchase. giovanni bucci and his financial colleagues were all friendly and professional. thank you for a great experience!
scott MI davis
Oct 12, 2022
5
My experience with Porsche Newport Beach has always been positive . I highly recommend dealing with Jacob if you are looking to buy a car from them . The process was flawless and the follow up above and beyond. Their service department is excellent.
Disnie Moore
Oct 9, 2022
4
Sales staff(Sohail and Susha) are very friendly and knowledgeable. I love my Cayenne 2023 and very happy with the experience at Newport Beach Porsche dealership.
Ali Adibi
Oct 7, 2022
5
We had such a great experience here! They were very professional, efficient and very reasonably priced. We are going to bring both of our Porsche’s here to be serviced now. Highly recommend going to Porsche Newport for service!
Kayleigh Langston
Oct 6, 2022
5
Very happy with Newport Auto and Evan our service adviser. Thanks again.
Jack's German Auto, Inc.
Oct 6, 2022
5
Both Marton and Giovanni made our buying experience go so smoothly at Porsche Newport Beach! Very professional and friendly 👏 👌 Couldn't have asked for a better experience! Thanks
Grace
Oct 4, 2022
5
Rick in Porsche service took care of a warranty recall (transfer case) on my wife's Cayenne. Very friendly, efficient and quick. This is a great dealer, we have a long history with them and they are the best around.
Burke Wiedel
Oct 4, 2022
5
Service. On time car clean
Steve g
Oct 3, 2022
5
I had an excellent experience at Porsche Newport. Sasha was my sales person and was very helpful, knowledgeable, patient, and personable. He and his team helped make a dream come true for me. I highly recommend checking in here before making a purchase.
Michael Russo
Sep 29, 2022
5
Long time customers. We have always had excellent service here
Hemant Bhatia
Sep 29, 2022
5
awesome service team at newport beach porsche. giovanni bucci was both friendly and professional throughout my purchase process. great experience, thx team
Sdot Diddydoodoo
Sep 28, 2022
5
Was easy to make appointment for service, prompted with greetings upon arrival, was checked in quick and stepped into a loaner in no time. Service advisor Ryan was informative and understanding. No fuzz and upfront that’s what I liked. Car was turned around in a few days and my complaint was able to duplicate and fixed. Wish my car was a little cleaner tho I personally very happy with their service and sales.
Wynne Leung
Sep 27, 2022
1
Service deptmartment is the worst. *Porsche Newport Beach has a response below for me to call their GM - I tried to call him while my car was there and I asked the service advisor and salesman who sold me my cars to have him/her call me and I never rec'd any response or assistance. **I should have known when the first available appointment was a month out!
Jeff Freud
Sep 26, 2022
5
Jason Sands always explains what each service covers, he provides periodic updates if an issue is found or if the service will take a little longer then the original estimate. He's a pleasure to work with.
Blake Berresford
Sep 24, 2022
5
Incredible service! It was easy to make an appointment, the advisor was kind and quick to get everything set up, service was performed quickly and done well. Highly recommend!
Tianna Strateman
Sep 22, 2022
4
Faster and cleanest cars
G TI
Sep 21, 2022
5
Great service and everybody is super nice. Thank you for your service.
Abraham Deza Rolando
Sep 21, 2022
5
Ryan the service agent was very knowledgeable and helpful throughout the process of getting my new porsche serviced for the first time. He even helped me when I left my cell phone in the Lyft that brought me back to the dealership to pick up my car. I am very happy with the service provided. Thank you , Porsche Newport Beach!
Claudine Moore
Sep 18, 2022
5
Newport Porsch when way beyond my expectations for the purchase of my new car. I would highly recommend them for your new or used car shopping. Great deal and superior service.
Thomas Del Ruth Asc
Sep 17, 2022
5
Rick West my service manager was very professional and helpful during my service process. My vehicle was ready when promised. It was a very good experience. The next day I thought something was wrong with my Porsche, so Rick set me up with Javier a service technician to go for a test drive. Turns out the warning was a helpful addition. I just didn’t know it existed. Javier was professional as well and very knowledgeable. I highly recommend Porsche in Newport Beach, CA!
Doris Milligan
Sep 16, 2022
5
Giovanni Bucci was terrific to work with. I had emailed many Porsche dealerships in SoCal to inquire about a special order and he was the most honest, fairly priced, and responsive of all. He communicated in a timely and thorough manner throughout the custom order process. Giovanni spent extra time to ensure we could use all the car features and followed up with us multiple times to make sure we were satisfied. We look forward to working with Giovanni in the future and highly recommend him to anyone who wants to work with a well informed, honest, and personable Porsche sales advisor!
Bobby E
Sep 16, 2022
5
Giovanni Bucci was terrific to work with. I had emailed many Porsche dealerships in SoCal to inquire about a special order and he was the most honest, fairly priced, and responsive of all. He communicated in a timely and thorough manner throughout the custom order process. Giovanni spent extra time to ensure we could use all the car features and followed up with us multiple times to make sure we were satisfied. We look forward to working with Giovanni in the future and highly recommend him to anyone who wants to work with a well informed, honest, and personable Porsche sales advisor!
Bobby
Sep 16, 2022
5
Giovanni Bucci was terrific to work with. I had emailed many Porsche dealerships in SoCal to inquire about a special order and he was the most honest, fairly priced, and responsive of all. He communicated in a timely and thorough manner throughout the custom order process. Giovanni spent extra time to ensure we could use all the car features and followed up with us multiple times to make sure we were satisfied. We look forward to working with Giovanni in the future and highly recommend him to anyone who wants to work with a well informed, honest, and personable Porsche sales advisor!
Bobby
Sep 16, 2022
5
very friendly service team who work well together. My support service rep was busy when i first arrived but right away another team member jumped in to help check me in. They completed my service work when they said it would be done and to top it off, they texted me a summary video of the service they performed and any substantial notes. Great experience from Porsche Newport Beach!
Randy Hamlin
Sep 14, 2022
5
Service rep Ryan was nice and responsive. Communication was good and the repair was done quickly.
Bob Hiles
Sep 14, 2022
5
I was extremely pleased with the quality and end result of their service of my rear axle.
Jack Finnell
Sep 13, 2022
4
Great people that seem to really care. I had to stay at the dealership during my service and they were very punctual in getting it in and out. My only complaint is their Wi-Fi did not work in their waiting room which caused some issues as I had planned to work on my laptop during the two hour wait. I blame that on Auto Nation, not the local Porsche people. Auto Nation requires their dealers to submit a work order for certain services such as Wi-Fi repair. Si, instead of calling the local Wi-Fi service company, Auto Nation requires their dealers to go through a centralized corporate service that moves at a glacial pace. Typical big company nonsense
tim potter
Sep 12, 2022
5
Thank you and your team Ryan...I loved the video of your service review! With my travel schedule, getting your work estimate on my timeline and still having the car ready upon my return is again, and as always, top of class. Thank you
Todd Talbot
Sep 12, 2022
5
Knowledgable service advisors, and in my experience there the work is completed quickly and perfectly. Two thumbs up!
Glen Barbee
Sep 12, 2022
5
I purchased a used macan s from newport porsche. It was a pleasant experience. I liked that I could walk around the lot, check out all the cars, and not be immediately bombarded by a sales person. When I had a question about a car, the sales person I worked with, Sasha, knew a ton about cars. He let me test drive multiple cars including the ones inside the building which required a bit of car shuffling. He pointed flaws in users porsches that I may have missed, and had his team fix these complementary. After the purchase, two of the porsche team hung out with me in the car and went through every features, hooked up all my favorite settings, and followed up to ask if I had any questions about the car. It was overall great.
Mike
Sep 9, 2022
5
Very quick and easy
Neda Bouzardjomehri
Sep 7, 2022
5
Jason Sands is my Service Advisor. He is very helpful and super attentive. I have 2008 Porsche Cayman Base but they always treat me nice as if I owned an 200k car! Thank you 🙏
Bima Pras
Sep 5, 2022
1
Awful customer service trying to fix a certified warranty car they just love to waste time and play games. Go elsewhere
Amber Barcia
Sep 2, 2022
5
One of the best experiences with my services. Amazing staff and fast repair. Loved it.
Sam Malkami
Aug 31, 2022
5
Excellent customer service Ryan was amazing. Quick fix to the problem that I had.
Bardia Malkami
Aug 29, 2022
5
they made it easy and fast on my purchase with no pressure
David Dodwell
Aug 28, 2022
5
I’ve been to several dealerships of all types and brands, but I must say hands down Porsche of Newport Beach is one of the best dealerships I’ve had the pleasure to buy with. Jorge was fantastic, patient, answered all my questions, and really added that special little extra touch (with a couple surprises). This dealership might be a little out of the way for some, but it’s worth the drive.
Kevin Luckenbach
Aug 25, 2022
5
Excellent service in every way! Fast, efficient and clean! Highly recommend!
Neil Murphy (Golden Rule Jewelers)
Aug 23, 2022
5
Great service although the costs for 30K service at $1300 and 40K service at $2700 make me not want to see 50K miles.
Darren Kummerfeldt
Aug 22, 2022
5
Excellent service! Excellent & friendly staff! Porsche never disappoints, it’s a performance car, and I honestly didn’t expect any different dealing with the staff. Porsche of Newport Beach took great care of me and my car!
Tammy Graham
Aug 19, 2022
5
Jason Sands made my service experience perfect!!!!! He was cordial and professional, took my car, provided a loaner until my car was ready. The loaner was very clean, and I was able to make another appointment on time. When I picked my car up, Jason explained what needed repair and soon after had my car ready. In addition, my car was returned looking cleaner than ever!!!!! From start to finish, my experience couldn?t have been better thanks to Jason Sands!!!
Carol King
Aug 18, 2022
5
I have had excellent service provided by the service department for the last 5 years. Staff is always helpful, knowledgeable and communicate timely. The vehicle is always returned very clean.
Karl
Aug 17, 2022
1
i had a major service prior to this service which was just an oil change and smog certification. i told them that on my last service they had left the battery cable disconnected which caused the battery to drain completely and i had to have the car towed. secondly i also told them that on the last service they left the car leaking oil. at first i thought they had overfilled the sump but no they just didnt replace the oil plug properly. they also didnt replace a undercarriage cover as it was dragging on the ground when a passing driver notified me. they said they were sorry but didnt do anything to credit this service or acknowledge what had happened. they also didn't have a loaner car although i made the reservation 40 days in advance. i won't go back although i have been buying cars and servicing them their for about 25 years.
BobM
Aug 17, 2022
1
Unfortunately, the WORST experience I’ve ever had with a dealership. Not only did they sell me a lemon and claim it to be certified pre owned. They also gave me loan installment paper work for an all cash deal. This is FRAUD. Run as fast as you can away from this organization. The GM Tim so immaturely chose to yell and swear at me. (a 26 yr old woman) This place and everyone in it is a disgrace to Porsche. From profiling, disrespect, to dishonest and fraudulent business, Porsche Newport Beach sure does it all. Save yourselves before you have to get attorneys involved.
Samantha Vaughn
Aug 14, 2022
5
I was fortunate enough to work with service manager Ryan who is friendly, courteous and very knowledgeable. Pleasure. (No experience with anyone else there.)
Donald Swords
Aug 12, 2022
5
Excellent sales and delivery experience.
g d
Aug 10, 2022
1
Horrible Service Dept! We made an appointment to get our car serviced as display screen was blacking out. Appointments were 3-weeks out. Between the time we made the appointment and the date of the appointment, other things were malfunctioning, like Apple Play not connecting and both keys not working. On date of appointment, we informed the tech and he said that we needed to list everything at time of appointment and that he couldn’t service vehicle otherwise. So we made another appointment (2-weeks out) and made arrangements for a loaner. When I arrived, no one really came out to help. Finally a supervisor/manager asked if I was helped and I told him no so he found my advisor. Service Advisor informed me that they’re backed up so I won’t hear from him for about a week. The loaner I received was a Cayenne, scratched/slightly-dented in rear and service light was on. He said that they were short on loaners. Gas was 3/4 full and said just return it at same level . A week later, no call. Called Service Dept and he said no update. Said he should have an update tomorrow. The next day, no call. I phoned the next day and he said I’m up next. I didn’t hear for a few days so I called and left a message for service advisor. He called later that day saying that they found nothing and that my vehicle was ready. This was two weeks after I dropped it off. If you can’t service my vehicle, then why do you take appointments?!? I filled up the loaner in the gas station next to dealership - to the 3/4 level as when I received it. Service Dept called me after to say that they were going to charge me $36 for not filling up the loaner. This place is ridiculous. For a place in Newport Beach, there’s nothing Newport Beach or Porsche about it. Do not recommend taking your vehicle here for service.
Yuin Choe
Aug 8, 2022
5
Very pleased with the service customer service is excellent at this Porsche dealership. Customer satisfaction is there Objective. They even suggest watch watch for the dear future. I would not go to another dealership.
Delia Delgado
Aug 6, 2022
5
Quick, concise, most of all Honest. They tell you the truth and not a lot of BS with changing stories! 100% transparency and great work! Thank you.
Wilma Deena
Aug 4, 2022
5
I had to change my appointment at the last minute and Porsche was a champ. They got me in and out quickly with a loaner. My car was cleaned and ready after service with no issue. Often dealership service is a nightmare, but not with this location. I recommend Porsche Newport Beach highly!
NewportJen
Aug 4, 2022
5
Newport Beach Porsche made the purchase of our car so easy and professional. Apollo was very informative, friendly and knowledgeable. Apollo's follow up service was incredible and his response times to my inquiries were fast.
Donna Manelis
Aug 3, 2022
3
I am disappointed with the service. First, I had to wait 3 days for the service just to look at my car and tell me the things that are wrong. After them having my car for 8 days ( the car that’s only 7 months old), they returned the car to me and I found out that half of the problems weren’t fixed. I had to make another appointment and now waiting for another week to get the car back in service.
Bijan Pourjamasb
Jul 31, 2022
4
Good customer service, but everything is very pricey.
Martin Genereux
Jul 29, 2022
5
Timely, expert and professional! Every time. Thanks Rick and Team!!
Judd Tirnauer
Jul 27, 2022
5
As a repeat customer Matt made the process easy. He was very helpful.
Laurel Stroud
Jul 21, 2022
5
Evan was soo very helpful and accommodating! Service plus!!
Regina Schlatter
Jul 17, 2022
5
Marton Lukacsy and Matt Gemici were great to work with and made the car buying process feel like a white glove experience. Professional and helpful with the appropriate amount of follow up pre and post sale. They can look forward to future business from me. I would recommend both gentlemen without hesitation. Cheers.
RobG
Jul 13, 2022
5
I am satisfied with my car dealer working on finding my car Porsche taycan Newport Beach California
Manoucher Yomtoubian
Jul 12, 2022
5
Very kind and responsible team works in there!!🚙
김한평
Jul 9, 2022
5
My wife and I were treated professionally and with courtesy. Evan explained what was going to be accomplished with our Macan service and communicated when the service to our vehicle would be completed. We were both impressed by his friendliness and willing to listen to our concerns.
Bill Selfridge
Jul 3, 2022
5
I had the pleasure of working with Marton. Ordered my car and waited a little over a year. Great communication and service throughout the process. Will definitely buy my next car from Porsche if Newport Beach again.
Howard Wang
Jul 2, 2022
5
The service center was prompt responsive and did everything on time as communicated.
Vivek Dlima
Jul 1, 2022
5
Simple no stress process, no pressure worth the 4+ hour drive to purchase a car.
BigHappy
Jun 29, 2022
5
I recently purchased a certified used Taycan 4S and had a great experience. They were very friendly and professional at every step in the process. No harsh sales pressure and let the car sell itself. Highly recommend them.
Paul S
Jun 29, 2022
5
Excellent communication and smooth transaction.
Randy Burba
Jun 28, 2022
5
There is another dealership closer to my home, but I choose to drive a bit further just so I can go to the Newport Beach Porsche dealership and service center. They take great care of my vehicle and of me. Very high level of service. Convenient hours. Great service advisors who work quickly to get me back on the road again. They provide good details on what needs to be done, what can wait, and their recommendations. I purchased my vehicle here and always get my service here.
Trish Elliott
Jun 24, 2022
5
Porsche Newport Beach has incredible customer service. They are timely, professional, honest and extremely helpful. They provided transportation the day of my service so that I could drop my car off early and still get to my office on time. Really appreciate the efforts from this team.
Venesa Selimi
Jun 23, 2022
5
Jason & his team did a great job getting the loaner car set up, service completed, car cleaned and me on my way. Effortless!! Thank you.
Ken Hurd
Jun 22, 2022
5
Everyone at the dealership, from service to parts, was exceptionally professional and very pleasant to talk to. All the work was done perfectly and on, or ahead of time.
Bill Short
Jun 22, 2022
5
Porche service has been excellent. Many years customer and Rick West never dsiappoints. Highly recommend.
John Merrell
Jun 20, 2022
5
The whole process of buying my first 911 was smooth and simple. Although I was getting a certified pre-owned vehicle, Chris Scales and Giovanni Bucci made me feel like I was getting their VIP customer and explained every step of the way in taking their effort and time. Thank you both for your help!
Sungmin Ahn
Jun 19, 2022
5
Chris is a great sale rep. He did great job helping me configuring my 911. Kept me posted on delivery progress. Over all Newport beach Porsche team are on one of the best in Southern California.
Pilot 777
Jun 19, 2022
5
We purchased our Porsche Cayenne from Porsche NB, and just had a 20,000 mile service performed by them. From sales to service, we couldn’t be more pleased with our experience. Always organized, professional, courteous and detailed. We even received a text from the technician with a video of our car and a narrative explaining everything done during the service, which was amazing! We highly recommend Porsche NB for both sales and service.
TK Gray
Jun 19, 2022
5
Satisfaction guaranteed! Jason always responds ontime, and more importantly delivers 👌🏽
Mehrad Sep
Jun 15, 2022
4
Porsche Newport Beach delivered what had been promised in regard to warranty work on the transfer case of my Cayenne. Though it took several weeks to secure my appointment, once that was done, its service department performed the work on-time and returned the vehicle to me as scheduled. I was also kept informed on the progress of the work during the three days this service and repair work was being done. Very professional.
William Kannow
Jun 15, 2022
5
Thank you for the smooth and wonderful transaction. Found car info online, sent email and received prompt respond from Marton. Couple of email exchanges and a done deal. Everything was ready before we arrived dealership, signed paper and all good to go. This is by far the best car buying experience, highly recommended! BTW, coffee machine could be improved... :-)
Sean Wu
Jun 11, 2022
5
Another fine job doing maintenance on my car. My service advisor Jason Sands is always great to work with.
Bill Jennaro
Jun 10, 2022
5
Monse was great and so was the service! Thank you!
Quinten Sharp
Jun 9, 2022
5
JASON IS BY FAR THE BEST SERVICE WRITER AND AARON IS ONE OF THE BEST PORSCHE TECHNICIANS IN ALL OF THE COUNTRY. SERIOUSLY, IT LOOKS LIKE THE ENGINE WAS NEVER TOUCHED AFTER HIS WORK IS DONE AND IT IS FLAWLESS. THERE IS NOWHERE ELSE I WOULD TAKE MY 911 TURBO. THANKS AARON AND JASON FOR THE BEST EXPERIENCE AND QUALITY WORK! GREAT FORM.
Will Martensen
Jun 8, 2022
4
Very good, customer services guys are professional, and courtesy vehicle nice and clean, I have been using this dealer for many years, it?s very pleasant experiences with them and I?ll recommend friends to get new vehicles from there
Jim Zhang
Jun 7, 2022
5
Friendly professional service from top notch people.
Danny Pang
Jun 6, 2022
5
very easy and got the best price for our car.
Vickie Zaura
Jun 3, 2022
5
Great Service, Professional sales. Get your first Porsche here won't disappoint you.
Chen Zhao
Jun 3, 2022
5
Alexander is the best! He is very informative and pays attention to details and your concerns. Makes sure everything is taken care of. He really does the best job. I really appreciate all he has done for me. I am always 100 percent satisfied!
Heidi Khatami
Jun 2, 2022
5
Service with a Smile:) always fast. Jason Sands in service as well as Apollo in sales are great as arte all members of Tim's stellar team! Love Porsche Newport almost as much as my third Porsche:)
Scott Mc Kiernan
Jun 2, 2022
4
Quick, professional, thorough
Cterner
Jun 2, 2022
5
This is a professionally run dealership, with a beautiful showroom and friendly staff. Our salesman, Apollo was friendly, professional, and an easy going none pushy person. We enjoyed our purchase at this place and will do more in the future.
Hamid
Jun 2, 2022
5
Newport Beach gave me one of their few build allocations for a new 2022 911. I received the allocation in December of 2021. The 911 GTS Cabriolet was delivered to me on May 23rd. The entire process from initial build to delivery was painless. That was, in large part, due to my excellent salesperson. His name is Soheil Golchin. I have been buying cars for over 40 years, including four 911’s, a Macan Turbo and a Cayenne S. Soheil is the best person I have worked with at any Porsche dealer and I have worked with dealerships on both the East and West Coasts. He even made several build suggestions which I never would have considered. I took his advice and the result in the car turned out spectacularly. Porsche of Newport Beach is a great dealership. I hope to be buying many more Porsche’s in the future. All of them will be purchased at Porsche Newport Beach
Richard Hughes
Jun 1, 2022
5
For more than 20 years I've always been happy with my service at Newport Auto Center. The advisor and service were perfect this time again!
DV
Jun 1, 2022
5
Newport Beach gave me one of their few build allocations for a new 2022 911. I received the allocation in December of 2021. The 911 GTS Cabriolet was delivered to me on May 23rd. The entire process from initial build to delivery was painless. That was, in large part, due to my excellent salesperson. His name is Soheil Golchin. I have been buying cars for over 40 years, including four 911’s, a Macan Turbo and a Cayenne S. Soheil is the best person I have worked with at any Porsche dealer and I have worked with dealerships on both the East and West Coasts. He even made several build suggestions which I never would have considered. I took his advice and the result in the car turned out spectacularly. Porsche of Newport Beach is a great dealership. I hope to be buying many more Porsche’s in the future. All of them will be purchased at Porsche Newport Beach
Richard Hughes
May 31, 2022
5
Nice place to share Porsche knowledge and racing fun !!
Danny De Marco
May 31, 2022
5
Good. Rick West is the best. I always feel all my issues are addressed.
Frances Gruben
May 28, 2022
5
I took my car to the dealer for a recall service. Although it took longer than expected, my car was there for almost a full week, I know the service tech did a very thorough and excellent job. The dealer also made sure I had a nice loaner SUV while my car was in the shop. I loved the video demo of what was done on my car. Thank you Porsche Newport Beach! I'll be a repeat customer.
diane kawata
May 26, 2022
1
The staff ignores you completely. Terrible experience.
Fan Yang
May 26, 2022
1
Unfriendly staff
Cindy Qin - studying account
May 26, 2022
5
Tom O’Rourke was extremely professional and met all my expectations during the purchase process. Baltezar in finance made the long contract signing process actually enjoyable. He has a great personality and made me feel so comfortable. The service department was quick and friendly; they attended to me immediately with some extras I had put on the car. And my order with the parts department had arrived in a quick and timely manner. I look forward to a long relationship with this full service dealership. Thank you!
Ilene Morse
May 25, 2022
5
Smile face, thumbs up for professional..
Jimmy Tran
May 25, 2022
5
Best experience my wife and I had on purchasing a new car!
Bob Cottone
May 24, 2022
5
Bought my car there and had it serviced for recall, scheduled a loaner vehicle, greeted by associates upon arrival, reported minor issues, everything was done in 2 days. Issues attended, my car was washed spotless and ready when pick up.
Felix Wong
May 24, 2022
5
Great prompt service and very helpful staff. Thumbs up 👍
Esther Marquardt
May 23, 2022
3
Advisor was great, but unhappy with Porsche for not covering an issue with the instrument panel. Makes me want to switch brands and never get another Porsche again. I'm currently on my fourth and thought 💭 I'd be ordering another soon.
John Wooden
May 19, 2022
5
Made appointment for service and waited around for it to be completed. If you decide to wait around be prepared to wait for a couple hours for simple service. This is because they are very busy and address several vehicles in parallel. It is better to drop off your vehicle and pick up at a later time. Nevertheless, the facilities to wait around are very comfortable and staff is friendly.
Rob
May 19, 2022
5
Terrific dealership !! Everything done as promised quickly & efficiently. Management, sales team & service team are all great ! Would highly recommend Newport Beach Porsche !
Mjd
May 19, 2022
5
Excellent customer service from all staff! They were thorough and timely when we brought the car in for an oil change and maintenance. They answered all our questions and the car was clean and ready for us to enjoy our driving experience again! We love Porsche!
Angelica Adriano
May 16, 2022
5
I needed to replace a front tire that suffered sidewall damage. I searched for OEM tires in the correct size from local tire shops but nothing was available, and comparable tires in the correct size were also unavailable because of the supply chain caused tire shortage. I called Newport Beach Porsche, where I purchased the vehicle, and they had the tires in their stock. I was able to bring the vehicle and the next day and the front tires were replaced for a reasonable price. I recommend this dealership.
Albert Fiore
May 14, 2022
2
Took The Car In for warranty work kept it for 3 days then they said the part is on back order month and a half later they said bring it in , dropped it off in the morning in the afternoon the said the wire was eaten by some thing luckily I asked for the wire back and none of the wires are broken and they charged me over$500 to fix the car because the warrantee wouldn't cover it , I still have the part that they replace no wire is broken , Bad Ripoff Service.
Mo Garkani
May 13, 2022
5
So happy with my new Porsche Macan 2022! Jorge Hernández made us feel like family and explain every detail with patience and was very attentive. It was a great experience from the beginning to the end.
Adriana Maister
May 11, 2022
5
Alexander took care of my Porsche like it was his own and deserves a 5 star rating.
Bill Bradley
May 9, 2022
5
World class dealership with wonderful staff. Shout out in particular to my long-time favorite service writer, Rick West.
Jay Myers
May 9, 2022
5
the service was great Evan Lebrun was super kind and fast!!
Dongsuk Chang
May 8, 2022
5
Good experience with my car being serviced, I had an appointment and was welcomed immediately
Luciano Zamora
May 8, 2022
5
Excellent service Friendly and professional staff
Fady Kadifa
May 8, 2022
5
Very efficient and on time. Car was fixed properly and cleaned.
Stephen Valder
May 7, 2022
5
Good customer service. Programed the rear module unit.
David Y Fidman
May 7, 2022
5
They got the best dealers specially the guy name Sasha Poleshuk was one of the most friendly and funniest guy....loved his honesty and opinions...
Sialkoti Boy
May 6, 2022
5
Professional and honest services😀
Antoine Bui
May 6, 2022
5
Service adviser was courteous and service was quick.
Ron Banci
May 5, 2022
5
Jorge and Baltazar made the process extremely quick and easy. From the time I got to the dealer they were there waiting for me and had everything ready. I?ve gone to multiple car dealers in my life and you can tell when people are being fake or trying to push one over on you and I never had that felling once with these guys. Of course I was offered multiple warranties even though I stated I already had that all covered from my credit union but it did seem they were truly trying to give me the best deal breaking down the cost and features compared to what I was getting from my credit union. I would definitely go back to this team for my next car.
Joseph Holifield
Apr 30, 2022
5
If you are going to buy a Porsche, the experience is incredible. Newport Beach Porsche is class act and their follow up by Sales, management and Service is top notch.
Richard Plat
Apr 29, 2022
5
Working with a set price and not having to negotiate is wonderful. There's no pressure of trying to out maneuvering the salesman for a better deal. The set price was a great deal on top of that. The buying process becomes a conversation of mutual car enthusiasts and whether the car fits my needs. Much more enjoyable!
Thomas H.
Apr 29, 2022
5
Called all over SoCal for a service for my car and Porsche Newport was the most competitively priced. I went ahead and made an appointment and I am happy with my experience. There’s a complementary snack and coffee bar that I helped myself to while my car was being worked on. They had no problem with me roaming the grounds admiring other Porsches (and Bentleys) and to top it all off, I got a complementary car wash! If I need a service done I can’t do myself, Porsche Newport will be my go to.
Marco Garcia
Apr 28, 2022
5
Chris was a great help looking over my spec sheet before placing my order, and was in close communication over the 6 months my car took to arrive. Pick up was painless and relatively quick, and a technician made sure I knew all the technological functions before I drove off. All in all, an excellent experience.
Arthur K
Apr 27, 2022
5
They are very kind ,accurate, comfort to waiting, and not busy schedule. coffee was good
Kai Bang
Apr 27, 2022
5
Amazing experience! Chris in sales and Baltazar in finance were extremely helpful and honest. Both worked quickly and the entire purchase only took 2 and a half hours with a 20 minute test drive. Best dealership experience I’ve ever had. Thank you so much!
Jordan ritz
Apr 26, 2022
5
Giovanni was a man of his word. I purchased a BMW M8 Comp based on his word. I would normally have a PPI done on any car that i had purchased sight unseen. Gio told me that would be a waste of money. He gave me his word the car was 100% and he was spot on. My car was picked up on Easter and arrived 5 days later 3000 miles away and was as perfect as i expected. TY
Jay Natale
Apr 25, 2022
5
I always receive the best service on my Porsche Cayenne from Newport auto Center. They are always friendly, professional and efficient. I waited for my car to be serviced because they were out of loaner cars that day, but the time went by quickly and my service adviser gave me a 10% discount on the services, which was much appreciated. I purchased my vehicle from the same location.
Deborah Doulames
Apr 25, 2022
5
Great dealership, our salesman was professionnel, courteious I would recommend them.
Karen Plat
Apr 24, 2022
5
Tommy is a first Class Professional.
Fred Waterfall
Apr 22, 2022
5
My 911 was towed in on a Tuesday morning due to a leak of coolant directly under the engine area. Once my car arrived at Newport Auto Center, Evan called me and explained the problem (a faulty water pump) and indicated that parts needed to be ordered prior to starting the repair. He estimated it would probably take until the following Tuesday to receive the necessary parts and complete the repair. On the next Tuesday morning Evan contacted me and said the repair was completed. I picked up the car later that morning and Evan went over the paperwork in detail and explained what work was completed. I got great service and the car was ready when promised.
dan daniels
Apr 20, 2022
5
I was in the market for a new Porsche late last year and visited a few dealerships. The Newport Beach Porsche dealer was the most professional, friendly and easy to work with. My salesperson Jacob was very helpful and kept me updated on the arrival of my new vehicle. I have returned to this dealership a few times with questions about my new Porsche and each time they have taken care of my needs and treated me with outmost respect. So far, I am very happy with my new car and my choice of the dealership and I intend to use the Newport Beach dealership for my car?s maintenance and service.
MJ
Apr 20, 2022
4
Very hard to get an appointment by phone, three week wait.
Chris Mewes
Apr 16, 2022
5
Great customer service and the Taycan is the best car I have ever driven.
Robin Einbund
Apr 14, 2022
5
This location is expedient and diligent. I also appreciate the straight forward inspections. They don’t over-recommend work.
Robin Pimentel
Apr 13, 2022
5
Our buying experience at Porsche Newport Beach with Joe Jett was excellent from start to finish. The vehicle was impeccable and exactly as we ordered. The delivery was delayed for more almost 2 months due to shipping issue but to no fault of the dealership. At least our Porsche didn’t end up at the bottom of the Atlantic😊. We look forward to the next purchase.
Mike Ha
Apr 13, 2022
5
My master brand ambassador, Robert Fischer, was extremely supportive, helpful and available throughout the process of ordering my car. He kept me up to date on status of order. He has gone out of his way to be available to me as I learn the operation of my new Porsche.
Karen Flanagan
Apr 12, 2022
5
Needed someone with experience in car I purchased to go over its features.
Jessica Gonzalez
Apr 10, 2022
5
Super friendly Staff and an excellent waiting area ( not to mention the great coffee ! )
Matthias Jezek
Apr 8, 2022
5
Newport Beach Porsche really took care of my Panamera! My service advisor Alexander Hamlin is the best! Fixed all my issues and also got a loaner! All the staff there are friendly and professional. I highly recommend! A+++
richard hsu
Apr 7, 2022
5
Excellent service department ! Along with a great sales department !
Mark Davis
Apr 7, 2022
5
We have always had our two Porsche cars serviced here even when there is another dealer closer to where we live. The staff are very knowledgeable and friendly and we are always pleased with the service
HemantB
Apr 7, 2022
5
Amazing overall buying experience with my sales consultant, Matt Gemici. Now I’m loving every moment I’m driving my new Porsche GT4. Highly recommend you speak to Matt if you are in the market for a new Porsche.
Matt R
Apr 6, 2022
1
I made an appointment 3 weeks ago for an oil change and loaner. No loaner and the service will take at least 2 days. A heads up would have been nice. Thus is a consistent problem. Love the car, hate the dealership.
Donde McCament
Apr 5, 2022
5
When the transmission went out on our 911... we figured the repairs would take months, however we were pleasantly surprised when we got a call a couple weeks later telling us she was repaired and ready to go. Thank you for the fast and friendly service!
John Cybulski
Apr 4, 2022
5
I had a battery issue with a Range Rover I recently purchased. Chris Scales in Sales did a great job informing me not to worry and they will take care of it. Rick West got me quickly to confirm/replace battery with no questions asked and performed a 21 point inspection and washed car. All done efficiently between my busy meeting schedule.
Todd Ebersole
Apr 2, 2022
5
Alex was a HUGE help. Quick, efficient and with a smile. Excellent customer service!
Patricia Arnold
Apr 2, 2022
5
I just leased a new car at Porsche Newport Beach and it was the easiest car buying experience I ever had. Apollo was an amazing communicator via phone, sms, and email and made everything about the experience 5*
Lee Rosen
Apr 1, 2022
5
Rick is great 👍🏼! I had a warning light to pull over safely and turn off engine , Rick got my Cayenne repaired and on the road
Anne Foreman
Apr 1, 2022
5
Thanks to Giovanni, we ordered and picked up our brand new Taycan with ease and comfort. He's very nice, knowledgeable, experienced, friendly and warm. He took the time to check with us days after to make sure we enjoy the car and if there's any problem or technical supports. We would come back in the future when we need another car for sure!
Krishuan Tonthat
Apr 1, 2022
5
Excellent communication and service. Highly recommend !
Michael Reutzel
Mar 31, 2022
5
Thanks to Giovanni, we ordered and picked up our brand new Taycan with ease and comfort. He's very nice, knowledgeable, experienced, friendly and warm. He took the time to check with us days after to make sure we enjoy the car and if there's any problem or technical supports. We would come back in the future when we need another car for sure!
Elaine Nguyen
Mar 30, 2022
4
I had an appointment yet had to wait to be seen 40 minutes. That too long of a wait. Also I bought my Porsche there but was told by service dept that my Warrenty had expired early so I had to pay for the service appt. I had to show my purchase document including my hard copy of my Warrenty agreement. The service dept then had to contact Porsche to reinstate my Warrenty. That took the remainder of day 1. I was given a loaner car by Alexander which I appreciated. I also appreciated Alexander keeping me informed.
Richard Wackerbarth
Mar 29, 2022
5
I bought 2021 Porsche Macan S recently from Apollo. He is super nice guy and always stand for my side while purchasing my porsche. Macan is my wifey car that she wants Chalk exterior with red interior for Macan which equipped with premium plus package with crest logo on front seat for selfie. We could not find any cars in the US for same specs on Macan S but for GTS or Turbo models. Fortunately, we found one car with Carrera white metallic exterior with red(cranberry color) interior Macan S with all options equipped at Newport Porsche. Contacted to Apoll and made an appointment for meet up. He greeted us very friendly and it was super fun. We had many personal chat while purchasing my Porsche Macan S. If you are potential buyer for Porsche or in the market now, I strongly recommend Apollo. He is super nice guy! Actually all the team member was super nice though. Thank you Apollo! Love my Macan S.
Jun Sang
Mar 29, 2022
3
Not sure what happened to this dealership we bought our last car here I bought my last 9/11 there as well and I walked in to go look at a new vehicle in the show room no one greeted us we even sat in a car in the show room checking it out sales people looked at us and didn’t even say hi absolutely blown away with how downhill this dealership has gone. Old management definitely did a much better job at running this place none of the original sales people are even here anymore. I give it three stars just because I like Porsche‘s
jerry Z
Mar 25, 2022
5
The facilities are modern, organized and clean. My service writer Rick West addressed my concerns. As always, he was welcoming, efficient, knowledgeable and professional. I only have one suggestion?your dealership needs to incorporate a better system to accommodate customers that require transportation during repairs. There Nevers seems to be enough loaners. They do arrange Lyft rides but my experiences have been negative. My husband has a Lincoln?they bring a loaner to our home and take his vehicle to the dealership for maintenance & return it the same way.
Michele Yordon
Mar 23, 2022
5
Soheil Golchinfard is a appropriately attentive salesperson and genuinely connected with what we were looking for in a vehicle. He made the entire process of purchasing our vehicle a fun experience and we did not experience any of the negative car shopping or buying experiences that are all to common. Balthazar at finance was efficient and helpful and made the necessary paperwork effortless. The variety of models and the facility are also excellent and were a pleasant surprise compared to other Porsche dealerships we had been to. We have continued to enjoy our Porsche with the excellent service department and our advisor Evan who is as outstanding as one could expect any service advisor to be.
alan marcus
Mar 22, 2022
5
Giovanni reached out and took care of me as soon as I sent in a quote. I was in and out of the dealership after just an hour. He went above and beyond not only by making sure the transaction was smooth, but also took the time to help me customize the car to my liking before I drove off the lot. 11/10 I would buy from here again.
Jeffrey Chen
Mar 20, 2022
5
Alex (service advisor) is great. He's nice, communicative, and explains everything going on with your car and its process thru a service visit. Definitely recommend him - and bonus he's an actual car guy himself so he gets the enthusiast and value for experience mentality.
Patrick Sweeney
Mar 17, 2022
5
Great Repair Job -- Jason did a super job Thanks
Clifton Tatro
Mar 16, 2022
1
NOTHING BUT WASTED TIME! I walked in about 3 weeks ago and purchased a low mileage ( about 10k miles ) used car. After arranging pickup , the car immediately had major mechanical problems. The following day I returned the car and purchased a newer one with less miles. Here is where everything went really bad. The salesman ( Jorge) was told I needed something reliable to drive to Arizona that day. He suggested a 2020 Corvette with just over 5K miles. I agreed to buy it. As soon as I go to Phoenix ( following day ) , I noticed some issues with the car. The salesman was contacted and made aware of the issue. I was told by him that I would get a call back the following day to let me know where to take the car to get serviced. NOTHING. Three days later , I drop it off at an Autonation Dealership in the Phoenix area. After having the car there a couple of days... I finally got a call to let me know its ready. I immediately went to get the car and as soon as I drive off the lot... the car starts giving me even more issues! To start , the dashboard is glitching . The transmission is slipping. The car stalls when going from park to drive. Extremely dangerous to drive. Keep in mind , I was told by Jorge I would get a call back. So far nothing. I proceeded to talk to their finance manager and was told I would get a call back Monday. After a week and NOTHING ... I am without a car , ( Uber/lyft ) daily , and tired of not getting this issue fixed. Today I went to dealership and was told by their service advisor THE TRANSMISSION NEEDS TO BE TAKEN OUT DUE TO MAJOR INTERNAL PROBLEMS. Who wants this car? Not me. I called Newport Porsche 9+ times today and got ZERO call backs until about 6 hours later. JORGE calls me and tells me he didn't call me because he was on vacation. VERY UNPROFESSIONAL. As for the finance manager.... tomorrow it will be a week and NO CALL BACK EITHER. EXCUSES? YES! The telephone operator said they are too busy selling cars to other people. So basically I gave em my hard earned money and don't deserve a return phone call? I am contacting Better Business Bureau and reporting this dealership. If you've had issues with this dealership , please DIRECT message me. Let's not give em 1 more dollar! In conclusion... Jorge just told me I cannot return the car because I've had it more than 5 days. I guess he didn't hear the part where I mention it's been in service the whole time.
Realtyaffili8d
Mar 16, 2022
5
In and out with a loaner car. Car delivered when it was promised
Kalki Henrietta
Mar 15, 2022
5
I love my 2021 Cayenne Coupe! Porsche Newport Beach was/is the best vehicle purchasing and customer service experience of mine to date. Four-star vs. five is due to the slow response time to my Internet inquiries. My experience with the dealership and working with Robert Fischer in person was terrific! Communication was clear, informative, honest, and his desire and patience (lots) to find me just the right vehicle, sincere. Getting an in-person tutorial of the features and functions from Javi was very helpful too. Trying to find just the right vehicle during Covid and all associated shortages was very difficult, but they made this an excellent experience.
Teresa Vella
Mar 12, 2022
5
Great experience. Went to just look and came out with a beautiful new car for my wife. They were friendly and not pushy. My wife loves her car and they were a great help. Their service is great.
Martin Hughes
Mar 7, 2022
5
Very nice people and comfortable waiting room.
Valle Scheri Lamm
Mar 1, 2022
5
Evan, the service rep was very thorough and communicative. And the mechanic worked on Saturday to catch up! Had a wonderful loaner car. Job well done. Much appreciated!
Mark Rohling
Mar 1, 2022
5
Clean wait area, good tasting coffee with friendly staff.
Cameron Kiafar
Feb 25, 2022
5
I’ve had great experience at this dealership. I did change salesman because of a prior bad experience. I’m so happy with how Jorge, Jason , Baltizar, and Evan have treated me. They all are very personable and will go the extra mile to make you feel comfortable and at home. I live close to many other dealerships yet continue to drive an hr just to get great customer service from them.
Christina Vo
Feb 18, 2022
5
Unfortunately, I had to have my car towed in during the evening hours. My car was diagnosed the next day, parts ordered and warranty approved.
Melvin Harrison
Feb 15, 2022
5
The device was prompt and done well. Everything was explained and completed as promised
James Reed
Feb 10, 2022
5
It was simple. WS greeted soon as I pulled in. Went over my information and a loaner was ready. From check in to out it took 10 minutes.
Edward Abels
Feb 5, 2022
5
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Gift Tsoka
Feb 2, 2022
5
By far the best experience I have ever had with buying a car. There have been several follow up phone calls. A technical expert came to our home the day after we bought the car--explained in detail all the bells and whistles. The car (Taycan 4S) is amazing.
Michael Einbund
Feb 1, 2022
5
Evan Lebrun was more than helpful and very communicative about repairs, process and timing. He called me multiple times to update me on when service was completed and when car was actually ready to pick-up after wash and clean. I was very impressed.
Kevin Mello
Jan 27, 2022
5
I love my new car and my experience at Porsche of NB was 5 stars! Professional. Efficient. Pleasant. The staff is knowledgeable and could answer every question I had about the car. They were really laid back...not the typical, high pressure "car salesman vibe." Negotiated everything by phone & text and the car was ready when I got there. I just had my first experience with the service department and it was also 5 star. I was seriously dreading getting a new car after the last experience I had at a nearby dealership which felt like mental warfare. Porsche NB was the exact opposite and greatly exceeded my expectations.
DeAnn Doornbos Carroll
Jan 18, 2022
5
Simple recall service. Friendly staff, nice facility.
Chris Gregory
Jan 17, 2022
5
Quick and easy to deal with!! Very happy with service I received.
Maria R Ruiter
Jan 13, 2022
5
Price and car as posted in website. No changes or additional costs. No pushing unwanted extras. No hassle for test drive. Sale paperwork done in a couple of hours and left the dealer with car. All necessary were DL and check.
I A
Jan 11, 2022
5
I have been going to Newport Beach Porsche for as long as I have had my 2005 Boxster. The main reason-Jason Sands. He is awesome. Recently I had to bring in my 2017 Macan and the aforementioned Boxster to replace some wiring destroyed by “rodents”. Despite trying to have Jason’s assistance as always, the online system refused my request and Evan Lebrun was assigned as my associate. Evan was incredible. The same professionalism Jason has shown me over many years and 3 Porsches. Not only did Evan take care of the wire harness replacement promptly he fixed at no charge me seat heaters. Very cool! I HIGHLY RECOMMEND Newport Beach Porsche. And Jason and Evan if you ever need service! 😎
Scott Stebick
Jan 6, 2022
5
Evan, my service advisor was very accommodating, good with his follow up and professional
James Luce
Jan 6, 2022
5
Absolutely wonderful! Robert Fischer was super fantastic everything was so easy And we had a great experience! We love our new Porsche and would recommend Newport Beach as a wonderful dealer.
Cb
Jan 5, 2022
5
I?ve been seeing Jason Sands at Newport Auto Center for many years and he?s always been courteous, professional, extremely knowledgeable, and always very accommodating and helpful.
Elizabeth Kechichian
Dec 29, 2021
5
Very professional, attention to detail, very through. Needing a car repair can be stressful but they made it as pleasant as possible.
Anne Moreau
Dec 28, 2021
5
Very happy with my purchase of the 2022 Cayman GTS 4.0. Joe Jett was my Sales Rep and he was very helpful and very knowledgeable during the process and at delivery. He notified me when they had an allocation, and I went down that day to seal the deal. Five months later, I drove off in my new GTS. Five stars for Joe Jett. Balthazar was excellent as the F & I rep. He spent plenty of time with me without rushing the process. Five stars for Balthazar too. Sad that there is such a limited amount of the Caymans and 911's being produced by Porsche right now. I recommend Newport Beach Porsche.
Charles Janneck
Dec 25, 2021
5
We had a terrific experience, once again, with the purchase of Porsche 2021 Macan S. We initially started with the General Sales Manager, Steve Gonzalez as we had a Macan that we wanted to trade-in. Steve was awesome and he gave us a fair trade-in price for our old vehicle. We then worked with Marton, who was exceptional; not to mention he really knew all the details about Porsches, more than just the Macan. Upon delivery, he set up our 2 cell phones; sat in the car and ran through everything, and answered all the questions we wanted to know about this vehicle before we drove off the lot 24 hours later. NO PRESSURE. This was our 2nd Macan S, and fifth Porsche overall — four of them purchased from Newport Beach Porsche. Marton’s knowledge with Porsche automobiles is top notch. Now we move to the service department. Rick West is without a doubt the best I have ever dealt with. I have been bringing our Porsches to Newport for service for the last 15 years and cannot say enough about this highly respected individual. He is terrific and so very helpful, don’t hesitate to introduce yourself to Rick. One day, two days, 4 days, 1 week, 2 weeks after we purchased our vehicle I received emails from Marton and others to ask if we had any questions or needed additional assistance - this tells me a lot about this dealership, they want you to be happy with your purchase. When you need to purchase or service a vehicle come to Porsche Newport Beach - they can certainly provide you with excellent service based on your individual needs.
Debbie Nichols
Nov 25, 2021
5
I haven’t had any good experiences in the past with car dealerships so I decided to wait a few weeks before writing this review. They are extremely attentive,knowledgeable and patient. This the first 911 carrera I bought from this dealership and the two biggest reasons I come back is the exceptional service and quality. I’d highly recommend this dealer to anyone.
Mackenzie Piccini D'Pellegrini
Nov 4, 2021
1
Bought key and emmobilizer for my 2000 Boxster & brought it in to Newport Porsche for program to the car. Service writer adding charges to the agreed upon price, even after they failed to complete the job: left my convertible Porsche top open overnight and it poured rain. Service-manager, discounted my bill, and the disrespect and rain soaked interior was all mine. . . with my car I had to have towed to a different shop.👍
Mark Cernicky
Oct 21, 2021
5
Evan went out of his way to make our service appt. go smoothly. Very professional shop.
Don Lee
Oct 17, 2021
5
Have been working with Jason Sands as my Service Advisor for my 2014 Porsche 911 C2S since I purchased used in 2016. He has always been extremely helpful and has helped me keep my car in perfect working order. Dealt with him through the CPO period of my warranty and now through my Fidelity Extended warranty and he has been great throughout! Just took my Porsche in for a recall repair and all was smooth as usual. While Porsche of Newport Beach is expensive for repairs the service and their personnel are way above average.
Blair Bessette
Sep 13, 2021
5
My experience was the best ever. You had the car I wanted at the price I was willing to pay. The transaction was as easy as could be. You have a very satisfied customer in me.
Squire Burke
Sep 12, 2021
5
Best Customer Service⭐️⭐️⭐️⭐️⭐️
Jayanne Aries AJ Lagare
Sep 11, 2021
5
I brought my 2021 911 in for a warranty service because I was hearing some rattling noise in the cabin. I fully expected the dealer to say it’s “normal” because it’s a sports car, but Jason took care of me and fixed the issue and gave me a loaner while I waited. I couldn’t ask for a better person handling my service. Jason was very professional and courteous. I will definitely come back to him for my future services even though I live closer to the dealership in Irvine. But I only trust Jason with my car. I guess the only thing that could be made better is to get a better loaner. The macan I got was screaming whenever I braked. I think it needs to get the brake replaced. But otherwise, no complaints. I highly recommend Newport beach Porsche to anyone who wants to buy a Porsche, and will come again.
Ning
Sep 1, 2021
5
Evan was superb...on attitude, follow up, follow through, responsiveness, etc.
JimLuce
Aug 20, 2021
5
Porsche Newport Beach has a very good service department. Rick West, my service consultant, always give me an update and very efficient. I have been bringing my Porsches to Porsche Newport Beach.
Mario Gomez
Jul 31, 2021
5
I took my Porsche Cayenne for service. Rick was very professional and cordial. Gave me a loaner car and let me know of all inspections performed and changes. I was out very quickly. Definitely will use them. Highly recommend especially Rick
Wael Hashad
Jul 7, 2021
5
Great sales team, and best dealer experience I can ever remember. At 49, and going through new vehicles every 1-3 yrs, I have a lot of dealer experience. This was easy, friendly, and pleasant. Not something I can say about Many dealers out there. Not to mention the return policy and warranty, on a used car is great.
Robert Kobal
Jun 15, 2021
5
I've only had interactions with the service department and they've all been pleasant. They communicate well and are dependable. I give these guys 5 stars without hesitation.
Brandon Smith
Jun 14, 2021
5
I purchased my 2019 Cayenne Hybrid and I am loving it! Quiet, fast and beautiful car. MY salesman Giovanni Bucci was very accommodative, gave no pressure and help me getting the charging items that were missing from the car. Thank you Giovanni!
Giat Corporation
Jun 8, 2021
5
Giovanni was a pleasure to work with. Knowledgeable, great personality, no pressure! The right person to buy an awesome machine from!!
Patrick Keefe
Jun 5, 2021
5
I literally viewed the car I wanted online. Filled out the pre-qualification application. Was approved. Had Giovanni Bucci contact me. He asked me for all the documentation he needed from me and within three hours, I had a new car. Giovanni and Marton Lukacsy were beyond helpful and amazing. They made the entire process pain free, fast and made my payments affordable. After the experience I had there with them, I don?t think I can now go anywhere else. They set the bar way too high. Super friendly, efficient and knowledgeable staff. Love my car. Thank you!
Franklin Fuentes
May 31, 2021
5
Brake and rotor replacement Service was performed great and the service representative Alexander was excellent, responsible and communicated
William Beck
May 27, 2021
5
Good Service, Rick West knocks it out of the park with his attention and respect for your time. Competitive in price and they earn the business through hard work.
Tony Maniscalchi
May 26, 2021
5
Rick West is the best. Everything taken care of perfectly. Best service advisor.
Frances Gruben
May 21, 2021
5
Always perfect service . I have purchased 8 cars from Newport Auto Center
John Potter
May 20, 2021
5
extremely kind and courteous. this is my first Porsche and it won't be my last.......... Jason Sands is the best Service Advisor I've ever had...... Unfortunately they are completely out of new Porsches' what a shame! I was looking forward to a new Macan GTS this year........😢
Mark Fraley
May 14, 2021
5
My service advisor was Alexander Hamlin. Alexander was excellent. I would highly recommend him. First class service and service/repair management.
David Black
May 13, 2021
5
Purchase was professionally executed In record time. I got the car that I wanted at a fair price. Thank you, Giovanni, for facilitating my new car purchase. Your management of the process was impeccable.
Michelle Brenner
May 9, 2021
5
My service tech, Rick West is very professional and responsive - a pleasure to work with. The Newport Beach dealership is inviting and very friendly - overall they have a well-trained staff and provide an excellent overall customer service experience. The work on the car appears to be complete, w/ timely execution and thorough.
Jeffrey Hurlbut
May 4, 2021
5
I had never visited Newport Beach Porsche in the past for service, but I am extremely happy with the results. First, their service reservation process is outstanding. Quick, Simple. Second, I arrived early for my appointment, but they immediately began the process. Jason, the Service Writer, was terrific. He listened carefully to my many questions, and responded fully. Third, the waiting area was immaculate and comfortable. It was near the show room, so I looked at the new cars. Fourth, I observed a constant stream of workers that were wiping down door handles, and everything to fight the Covid Virus. Also, every employee wore a mask. Fifth, great coffee. Six, Car was ready when I was told it would be ready. Lastly, everyone employee (at all levels) was truly friendly, courteous. Oh, my car had been washed and looked better than new. I will be back to Newport Beach Porsche for my next service. I am old and grumpy, and haver never written a review before, but they deserve it. Great experience.
Hal Flemins
Apr 23, 2021
5
Excellent sales service by Apollo and his sales team. Everything was quick and efficient. It was a wonderful experience. We wouldn?t go anywhere else.
Sanford Kerbis
Apr 7, 2021
5
The service was top notch! Robert did an amazing job!
Barbara Story
Apr 4, 2021
5
Service Was great from Alexander. He went above and behind on follow up, Jim.
James Lawson
Mar 27, 2021
5
I have been provided perfect service and that is why I have bought 8 cars from them !!
John Potter
Mar 24, 2021
1
I'd only go there in an emergency.
Gerrit Osborne
Mar 23, 2021
5
Great service experience. My service rep is Jason Sands. They go above and beyond your expectations everytime. The build quality of porsche is definitely top notch. Best blend of performance and practicality.
Grant Huang
Mar 22, 2021
5
I have bought cars there for MANY MANY years, always a fair deal on a great car. Very professional sales., management and service Thanks again, Bob
Robert Brewer
Mar 21, 2021
5
Rick West at Newport Beach Porsche providd outstanding service.
William Sirignano
Mar 12, 2021
5
Alex was very detailed on what the requested end of warranty consisted of and that made my decision easier to decide on an extended warranty. Car came back perfect so thank you.
Gary Keoni Cox
Mar 10, 2021
1
Lack of competence in Hybrid operation, And periodical service requirements.. Did not wanted to reset the information message. They wanted very much to do 40000 miles service When car was driven only 34000 ..
Jan Pfeil
Mar 8, 2021
5
Our rep Apollo was excellent from the beginning. I called to make an appointment and he answered. He was genuinely kind and inviting. Truly professional and helped us get in to a beautiful car. Only constructive comment is that there was a lot of down time getting to financing. However once you are there it?s efficient. The facility is clean and beautiful. You can?t help to feel special to be in a Porsche dealership. Thank you Apollo for helping us!
Susan Broaddus
Mar 6, 2021
5
Best car purchase experience ever . I worked with Apollo Giza and it was an an absolute pleasure . I love my new Cayenne !
Tammy Donly
Mar 2, 2021
5
Porsche Newport has been servicing my Porsches since 1964. Always a pleasant experience and excellent care for the car.
Ken Fish
Mar 2, 2021
5
Great follow up on my service need, service done quickly.
Mehrad Shelechi
Mar 1, 2021
5
Professional, quick, convenient . I have bought from and serviced many cars from this dealer. Always a great experience.
William Rosenbaum
Feb 25, 2021
5
Reliable, beautifully engineered, handsome and excellent performing. This is my 6th Porsche over a couple of decades - 5th from this great dealership.
Dennis M. Boyer
Feb 22, 2021
5
Jason Sands, Service Advisor, provided exceptional customer service.
Manny Mariano
Feb 18, 2021
5
Ask for Apollo in sales and Rick West in service.
Charles Mcpherson
Feb 16, 2021
5
Great service at Porsche Newport Beach
Sergio Monteroso
Feb 11, 2021
5
Very well done from car drop off, to loaner car, to calling me with updates, to final pickup. No complaints at all.
Michael Bryman
Feb 10, 2021
5
Newport Porsche-Bentley is a class organization that I highly recommend for your cars service. Everyone at the place does their utmost to make sure you are 100% satisfied. Also, you can not beat the loaner policy for all service appointments. They provide 2020 nicely optioned Macans for you to use until the service is complete.
Will714
Feb 8, 2021
5
Service good. Alexander helpful. Will go there again for service
Bruce Rosen
Jan 27, 2021
5
Return customer and very happy! Was pleased to work with Steve Gonzalez and Baltazar again and Robert Fischer will be my new go to in sales! Classy and straight forward guys!
Clarissa Jolie Champion
Jan 25, 2021
5
Always excellent; communications are clear and constant, timelines are kept.
John Kerslake
Jan 25, 2021
5
My experience as usual was excellent!! Everyone is friendly and professional. I needed two New tires, I was given a loaner and Jason kept me posted on the time line.
Kathie Amstater Harris
Jan 22, 2021
5
Just bought the new Porsche Taycan - ALL electric, and ALL electrifying! Great car, and it drives like a real Porsche! The entire purchase process was seamless.
David Cashman
Jan 18, 2021
5
We worked with the service technician, Rick. He was efficient and had great customer service. Not only did he answer our phone calls when our insurance company had issues towing my car in, but the car was fixed in less than 24 hours. Thanks Rick!
Jessica Cota
Jan 16, 2021
5
Giovanni was very thorough and knowledgeable. Made the process easy.
Jocelyn Bigay
Jan 14, 2021
5
Just had my 911 serviced at Porsche Newport Beach and was very pleased with everything. Alex was very helpful and had my car ready when promised.
Tom Holty
Jan 8, 2021
5
Service person, Rick West is friendly, knows the cars, and always follows up
Gale Bensussen
Jan 7, 2021
5
Five star experience here. They answered all my questions even after the the purchase of my car
Sal Bhaid
Jan 2, 2021
5
Jason and staff are excellent and take care of my vehicle that makes me comfortable and confident
Ryan Mitchell Klein
Dec 24, 2020
1
Just bought a 2021 Porsche and must say that the experience has been most frustrating with the set up as the pairing code needed to set up the car is nowhere to be found and no one has been able to help! I do not recommend Porsche to anyone anymore. This is not my first purchase from this dealership, by the way.
Nemo Azamian
Dec 17, 2020
5
As always, Rick and his service team at Porsche Newport Beach were fantastic .
Yvette Nevares
Dec 14, 2020
5
Despite the issue not being resolved and being told it was within ?normal? parameters, the experience was satisfactory
Steve Hempstead
Dec 5, 2020
4
Overall fairly good service. Repairs sometimes take longer than expected, but the work is done well and they usually provide loaners while your car is being serviced.
Glenn Franke
Nov 30, 2020
5
Dependable fast and reliable
Louie Delossantos
Nov 25, 2020
5
This is the best dealer that I ever bought a car from I did it all online and the car was delivered to my front door Some how in my last review I only gave then 1 star by mistake It should have been at least 5 stars or more Call Giovanni Bucci he is the best and He will Take care or you A car sales person you can trust to treat you right He loves his job and it shows, and their pricing was excellent also All of that during the Covid crisis, they are the best
Lisa b
Nov 20, 2020
5
This is our 5th Cayenne and 9th Porsche over the years. We keep going back to Newport. Very professional and reliable service. They keep getting better. This time the entire experience lasted less than couple of hours, including signing all papers.
Proven Virtual Assessments
Nov 17, 2020
5
Very helpful sales team; friendly, courteous and accommodating.
Pleased
Nov 14, 2020
2
I have loved my Mercedes S 63. I test drove it at Porsche Newport and was emailed pretty much every day after that by the salesmen. I purchased and it came with a 5 day warranty. I was unable to get it into my own mechanic till about 6 days after purchase. My mechanic is very good and I take all my other cars to him. He found a leak in the rear suspension, besides two other more minor things. I notified the salesman from Porsche Newport, he did not return my first email. After the second email, he said he spoke to his manager and that there was nothing that could be done. They did not even offer to look at it or discuss it with me. Very poor follow-up in my mind. I would hesitate buying anything from Porsche Newport again. I would think they would be interested in trying to work with a customer, if not to even look at the car. Very disappointed with Porsche Newport.
GARY L MITTELBERG
Nov 9, 2020
5
I went in for my maintenance and the whole process was very easy. Evan was my point of contact and he was very thorough.
Janet Moore
Nov 3, 2020
5
Jason is alway friendly and attentive to detail with a very helpful Attitude
Monika Hormaza
Oct 26, 2020
5
Alex provided an excellent services and very professional. Answered all of my concerns . Explain all of the case can be happen to my car. I really trust this dealer. Thank you Alex
Khoa Duong
Oct 22, 2020
5
Great dealership for all repairs, wish I had bought here but the service is beyond compare!! Thanks to Jason and the great service Team
Mark Rabens
Oct 16, 2020
5
Not the cheapest labor but well worth the additional cost. I learned the hard way by going to an independent Porsche service company whose service was appalling, using old parts to replace broken ones. Since then, 18 years of satisfied service on a 2002 Carrera with 80K miles.
Chris Ghaye
Oct 13, 2020
5
Great work on an unusually difficult sensor problem!
Malcolm Craig McKinnon
Oct 12, 2020
4
I just received my wife?s 2020 Cayenne Turbo and have a 912 Turbo S on order for me, both from Porche Riverside. The recent service was for our 2014 CayenneTurbo S. Service was fine, but reaching service via phone was non-existent. I had to call Bentley 2x to have them get someone at Porche. Inexcusable frankly for a high end dealership.
James Lawson
Oct 12, 2020
5
Just bought my third Porsche from Newport Porsche, a new Taycan. They helped me with the reservation, selecting options and followed thru with delivery. Smooth as my new car.
Dennis Doss
Oct 12, 2020
5
Evan is so knowledgeable makes all your decisions crystal clear
Bobby Valenzuela
Oct 12, 2020
5
On time service as a "Waiter". Evan updated me several times on the progress and took time to explain the work completed. Give Evan Lebrun high marks. And the car wash was actually good!
Kim Smith
Sep 17, 2020
5
Excellent. My service advisor, Alexander Hamlin, is patient, courteous and has the expertise that every Porsche driver needs. The lobby work area was excellent. The WiFi worked expeditiously.
Cynthia Aros
Sep 16, 2020
5
Giovani was excellent to work with and very knowledgeable about every model of 911. He was extremely patient and very professional. The entire sales and finance team were great. I was out of there in less than an hour and is was seamless.
Gregg Phillipson
Sep 1, 2020
5
Over 23 years I have serviced my Porsche's at Newport Auto Center. The team are most qualified, reliable and consistently I am highly pleased with their customer service, and service rendered. The knowledge base is par excellence and supports my decision maintain this business relationship from simple to complex service
Jeff Kessler
Aug 31, 2020
5
Rick is amazing with his follow through and informing me throughout my service requirements. He's professional and sincerely cares. I am so grateful he takes care of my needs.
Lisa Hovagimyan
Aug 28, 2020
1
Facts - Could not find advertised vehicle by 2 sales people. Did not deliver on promise to call back within time frame. Offered no alternative solution but to take a car off reserve because I needed to do more research on financing. Multiple redo on PO contracts because of no dealer signatures and incomplete. Vehicle was not ready for pick up (detailed) after being paid 7 days prior and sales person did not take ownership after promising it.
Still bought the vehicle because it's what i wanted.
Aug 22, 2020
5
just want to say buying a car from Porsche newport beach was a very good experience Giovanni and balthazar were extremely helpful and nice all imformation was up front and absolutely no pressure a wonderful car buying experience
Vincent Schmidt
Aug 17, 2020
5
Outstanding customer service and attention to detail in all aspects of the dealership.
Alex Geverkian
Aug 5, 2020
5
Porsche of Newport Beach picked up my 911 for its 50k mile service and returned it when the service was completed. I always work with Jason Sands who has been the service advisor I ask for since I bought the car. His honesty about what the car needs and doesn't need is refreshing. The work done on the car is always excellent. I will not go anywhere else for Porsche service! Jack Curtis
Jack Curtis
Jul 24, 2020
5
I have always received outstanding service from Porsche Newport Beach but my last service experience was exceptional. Alex Hamlin did a super job taking care of my service needs especially the items under warranty. He was also able to take care of one of my tires that was leaking due to a puncture (I bought the tires from Porsche Newport Beach). My loaner was arrange and ready to go. Outstanding service. Thank you Alex and Porsche Newport Beach for your attention to detail and proactive, quality service. Highly recommended!
Christian Korner
Jul 20, 2020
5
My Porsche went in as scheduled and I was immediately greeted by a service representative. The service on my car was handled as promised and exceeded my expectations. Evan Lebrun took car of everything and he is my go to service representative for all my needs. It was a great experience!
Paul Puma
Jul 16, 2020
4
Excellent customer service from Jason Sands our Service Advisor. .
Haig Kelegian
Jul 8, 2020
5
My service Rep, Tom, was fantastic. Service was performed quickly. Entire process was easy.
Donald Balser
Jul 2, 2020
5
Great service and good costumer support . Thanks
Anwar Khashen
Jul 2, 2020
5
Great Service experience from Newport Beach Porsche and Jason Sands. My new go-to place
Steve Critchlow
Jun 18, 2020
5
Service T Woods was outstanding, went the extra mile, setting up time with Javi who also provided outstanding service.
Julie Hayward
Jun 11, 2020
5
Tom provided great service and knowledge of the problem
Fred Hull
Jun 9, 2020
5
The service was done in a timely fashion and included all areas of concern. Rick West also went above and beyond. I had not had the opportunity to do the "hard boot" to address the problem with the console and Sirius XM. When Rick called me to pick up the car on the completion of the other work, I mentioned the console problem to Rick. He immediately went out and fixed. I really appreciate his commitment and follow through.
Carl Brown
Jun 4, 2020
5
This is an awesome dealership. Recently had a service while I had some downtime. They were ready for me when i arrived and as always I got the best service from Alexander. He treats my car like it's his. He did the service, checked the brakes, and arranged a perfect detail. Ready when promised, AND they have a great santizing process that leaves no smell. Thank you Alex. Also want to comment on how nice the coordinator there is. Believe it or not her name is Carrera. Lovely person. This is a perfect experience for me since i got the car. In this day when everyone complains, let's give credit to really good 5 star service!!!
Rob Lonardo
May 18, 2020
5
My wife and I have purchased two cars from this dealership. Our experience has always been excellent. Service is superb. Our car is always returned on time, clean and beautiful. Our service advisor is Jason Sands...he is the best. We highly recommend this dealership.
Daryl Mabley
Apr 30, 2020
5
Great experience in buying cars at auto nation with the help of Giovanni Bucci certified Porsche brand ambassador
Crisante Casilang
Apr 28, 2020
5
Great service and personal attention.
Kees Wind
Apr 24, 2020
5
Rick West service manager is the man! very fast, filled my gt3 with a full tank and a wash. perfect service! call Rick for your service needs!
Vince Tien
Apr 23, 2020
5
Amazing service each and every time. I am grateful!
Katerina Satori
Apr 22, 2020
5
Jason Sands at Porsche Newport Beach is a person who always provides the best service for my Porsche cars and exudes , provides the greatest customer service car possible for me and does everything he can to go above and beyond . He is my go to person at Newport Porsche!
Quan Nguyen
Apr 3, 2020
5
this team is by far the best I have ever dealt with. Simple process with no haggling. Thank you.
Why Not You Inc
Apr 1, 2020
5
Jason and the team of Techs are first class! I am always happy with their work and approach to the customer!
Mark Simon
Mar 31, 2020
5
very happy with their service. rick west is awsome.
Carol Bassett Bromby
Mar 20, 2020
5
Evan is very professional and attentive. Customer service was 5 star. Thank you for an amazing service experience🌺
Tricia Tedio Smith
Mar 18, 2020
5
Exceptional service with personalized attention! Wouldn’t take my car anywhere else.
Nancy Diem
Mar 18, 2020
5
was a good experience , was good follow up by sales team
Jeffrey Hughes
Mar 12, 2020
5
Service Adviser, Jason Sands, provided exceptional customer service. Sergio Monteroso, Parts Department, provided exceptional Customer service.
Manny Mariano
Mar 10, 2020
4
Unfortunately the service is not as great as it should be, being Porsche. My rep, Alex, is always very nice but the level of service that this dealership is delivering, is not at the level it should be. It's more on the "Toyota" level. I've had multiple issues and each time, there are no loaner cars available. This just should not be the case when you make an appointment. I was also not called for over 24 hours, to be notified of the issues and the timeline for completion. Not good. The dealership is dirty and very outdated. This is supposed to be Porsche..not Toyota
Aimee Spirlin
Mar 6, 2020
5
Excellent service, fixed things they did not have too.
Greg Labate
Mar 5, 2020
5
Jennie and Javi were great. Leased the car and Jennie held it fro me at the dealer.
Eb Partners Llc
Mar 3, 2020
5
Service was prompt. Quality of work was excellent. Car was returned in showroom condition.
Skip Beck
Mar 2, 2020
5
Alexander was very helpful ,keeping you up-to-date on the process of my repair
Brook Mcclendon
Mar 2, 2020
5
Apollo Gesa makes buying a car a injoyable experience. No pressure, knows the product.Sergio Monteroso always goes out of his way to answer your questions and help you in the parts Department.
Charles Mcpherson
Feb 21, 2020
5
Always great! My service advisor is always there and responds to my needs quickly and makes sure the Im satisfied as well with his service form vehicle.
Gerri Shah
Feb 20, 2020
5
Alexander in Service provided superior customer service and communication to the technician for my repairs.
Dan Littlejohn
Feb 14, 2020
5
Rick West is the best! On the job for 12 hours when the bring in my car on a flatbed and he jumps right in to take care of everything.
Donald Jacobs
Feb 13, 2020
5
I was shopping for a Macan. Larry Wu was extremely helpful in finding the car with the specific options I wanted. During the test drive, he patiently explained everything I needed to know about the car, and I needed to know a lot because this was my first Porsche. Within hours, I left with a brand-new Macan at a very fair price, in just a single visit to this dealership, which was farther from my house than other dealers I had visited before. After the purchase, Larry continued to respond to my questions in a timely manner and accommodated to my additional tequipment order, which was not only available faster than expected but also free (thanks Larry!). This is the best experience I have ever had at a car dealership.
Nguyen
Feb 6, 2020
5
I recently purchased a Porsche Cayenne and have never gotten in and out of the dealership in a faster time. We test drove the vehicle and had all paperwork done and process complete in three hours. I originally test drove the vehicle a couple weeks before and was so happy with Jorge Hernandez who answered all my questions and was really helpful without the heavy sales pitch. I was so comfortable with him that I chose to go back to this dealership even though there was a closer dealership to my home. Jorge was out when I went back and Jacob Bacerra took me through the process. He was very helpful as well and again, no constant sales pitch. I am very happy with my new car and would highly recommend this dealership to anyone looking for a luxurious Porsche!
Michael Bell
Jan 31, 2020
5
Every aspect of my service was stellar, from appointment setting to service advisor to loan vehicle.
John Roney
Jan 27, 2020
5
The staff is professional, honest and why I continue to go back
Dawn Provence
Jan 27, 2020
5
Friendly and efficient , clean facilities and courteous associates
Ron Sarabi
Jan 24, 2020
5
In and out in two hours. Evan the Service Advisor was great....
Mike Calahan
Jan 23, 2020
5
Good service Loaner car Alexander Hamlin right on top of repairs
Bill Beck
Jan 22, 2020
5
Giovanni Bucci was very helpful and a pleasure to work with. I highly recommend him to anyone buying a car.
Richard Verducci
Jan 21, 2020
5
Very professional, Did what they promised and didn't try to oversell me.
Ivan Rouse
Jan 20, 2020
5
My service rep is awesome. I always know my car is going to be handled in a timely and efficient manner!
Theresa Seidel
Jan 16, 2020
5
Jason and Martin are fantastic to work with. Always a pleasure. They know Porsche?s!
Patrick O''Sullivan
Jan 16, 2020
5
Special thank you to Quinton and Baltazar who help me purchase my first Porsche, fast and efficient when I purchased my car, great dealership would definitely recommend this dealership to anyone.
Judd
Jan 13, 2020
5
Long term customer very happy with service then and now. Not cheap but consistently excellent.
Paul Touchette
Dec 17, 2019
5
Alex, the Porsche Service Consultant was outstanding. I stopped in without an appointment due to a warning light and he immediately helped me, analyzed the problem and got my vehicle into the shop right away. He helped with a ride to my home, kept me up to date on the repair progress and had me picked up at home once it was completed. First class service all the way.
James Luce
Dec 16, 2019
5
Service performed quickly . Handled problems I knew I had and diagnosed others. Obtained approval before proceeding with any repairs work. Car delivered on time. Pricey service, but it is a Porsche. Service rep was sensitive to my concerns regarding costs and did make a few concessions and did not have any work done without my approval and afterwards gave me a slight price break.
W Wood
Dec 13, 2019
5
Jason provided excellent service. Timely repair and vehicle runs great. Thank you
Brenda Miller
Dec 9, 2019
5
Took my family to Porsche Newport Beach to look at a 911 4GTS and has an incredible buying experience. Jacob greeted us, but gave us our space until I was ready to ask more questions. Once I decided to purchase, the process was very quick and smooth. Great, great customer service!
Michael Kitching
Dec 7, 2019
5
Good pricing , good service
Albert Mardikian
Dec 7, 2019
5
All my services have been at this dealership. Love them!
Kahlee Nguyen
Nov 22, 2019
5
Rick West is excellent I am always treated fairly and service department is excellent
Edward Godlewski
Nov 7, 2019
5
Just had my first service done on my new Cayenne I bought in Jan. All went well, Jimmy was a great service advisor !!
Valerie Gilb
Nov 6, 2019
5
When a curb somehow scraped both my right rear tire and beautiful wheel i worried about whether it would hold air. i got in right away and got a new tire, wheel made all pretty again and, since i was there, had an upcoming service performed. all with a smile. their parting words, "if anything isn't perfect, let us know.". Thank you Porsche Newport Beach!
Carol Black
Nov 6, 2019
5
Great experience I had my 911 serviced Rick West is the best. I also purchased a car from Garrick two weeks ago. Nice experience.
Tony Maniaci
Nov 5, 2019
5
Just bought my third car from Newport Auto Center, always friendly and helpful staff.
Jerry ODonnell
Nov 1, 2019
5
This Porsche dealership in Newport Beach in NewPort Beach is over the top. The dealership also has Aston Martin and Bentley. It is the best of the best as a pertains to European High-end automotive.
Bill Ganz
Oct 25, 2019
5
Nice people to do business with. Very professional
Howard Kay
Oct 24, 2019
5
Porsche of Newport was just on a different level than the other Porsche dealerships we visited. Everything was easier. We have no doubt that we made the right decision buying our new Porsche Macan S from them. They also have the biggest inventory from which to choose our car.
Pete Escallier
Oct 22, 2019
5
Just brought my car into Porsche Newport Beach for the first time. I purchased at another dealership and had been driving into LA County to have service done before. No more of that!! What an excellent facility!! Prompt, friendly service. Ready on time. Freshly washed at pick up. I’m very happy with the beautiful facility and flow of their service department. Happy to come aboard!
Karin Shoup
Oct 22, 2019
5
First Marton was terrific on the phone, then when we got there, Giovanni, his partner took over and was outstanding!! Appreciate his product knowledge, and customer service skills very much. The whole process was a very pleasant experience.
Dulce Hoffman
Oct 21, 2019
5
Replaced my driver side door panel that was raising up (a Porsche problem)
Arthur Chan
Oct 16, 2019
1
Very bad experience with this dealership. I bought a Panamera a couple of months ago. It was a rainy day, took the car, no demo, didn't even wash the car properly, they promised to do a full detail job for the car. Later on I ask the sales rep who sold me the car, for a full detail, he doesn't respect his words, and I also find a small tear in the back seat, that porsche said it will cost $150, and they say Porsche is not responsible. Very cheap dealer and not a good place to do business with. Compared to other dealership I dealt with in the past (San Diego and Carlsbad). Lesson learned
Mohamed Abdelhamid
Oct 11, 2019
4
Great service!Expert service advisor,good facilities and refreshments.
Luisito Gallardo
Sep 27, 2019
5
Selection, salespersons, service dept
Gregg Adams
Sep 24, 2019
5
Love this dealership. Always quick, friendly, accommodating with a rental car if needed and thorough.
Michelle Yancey
Sep 24, 2019
1
Nothing was resolved and I was charged $50.
Joe Marsico
Sep 23, 2019
5
Great sales person. Good finance guy but had to wait for about 1 hour.
Moses King
Sep 19, 2019
5
Rick West was our service rep. He kept us well informed and updated us on all of the complex service details. We are still waiting on some recall parts, but other than that we had excellent service. My car was given back to me with a complete wash. Thanks Rick
Debbie Granger Masek
Sep 6, 2019
5
Giovanni is the internet sales rep over at Porsche Newport Beach and let me sum up my buying expereince in two words..."On Point". Giovanni had great response times as it related to my questions...the content of his responses were informative and constructive and his desire to keep me satisfied even post sales was unparalleled. From beginning to end Giovanni gives his prospective buyer's all they need to make an informed decision. What else can you ask for?! Thanks Giovanni!
Ryan Gulesserian
Sep 3, 2019
5
A special thank you to Mr. Rick West, my favorite Service Advisor of all time! You have been extremely helpful in caring for my 2005 Cayenne S for the past fifteen years. Today the task was replacing the A/C regulator and calibrating it to work at optimum performance on this hot summer day. Ken was excellent in accommodating my request to make adjustments and get it even cooler. It’s always nice to run into Mr. Tim Tauber and hint that I will be purchasing another car soon. I’ve been saying this a while now, but I truly love my SUV so much and it will only be a matter of time. Extremely efficient, always a loaner (Macan), great communication and honesty. I highly recommend this dealership for sales and service! Thank you!
Michelle Zanuck
Aug 29, 2019
5
I had a quick recall repair on my Turbo Cayenne. It was scheduled promptly and while waiting, they not only completed the repairs but also did a safety check as well as an amazing car wash, all at no cost. Thank you Porsche NEWPORT Beach.
Shane S Mohammadi
Aug 28, 2019
5
I popped in on a Saturday without an appointment needing new tires. They were really busy, but every employee that walked by asked if I’d been helped. Rick West got me in and out in two hours with new tires and a Lyft to local shopping while I waited. Thank you!
Mary Amoroso McDonough
Aug 26, 2019
5
Thanks Porsche Newport for a quick sale/delivery. Excellent service!
Wole Ayodele
Aug 24, 2019
5
Smart, helpful, no pressure staff. Easiest car purchase ever. Very accommodating.
Richard Hardie
Aug 20, 2019
5
I drove from Northern California to buy my Panamera! All the options I wanted and the BEST price! Excellent customer service. I wouldn't hesitate to call Marton Lukacsy the next time I'm in the market to buy a new car. Very good experience.
Marilyn Barrett
Aug 9, 2019
5
Good service , friendly and well experienced service manager
Douglas Hanes
Jul 29, 2019
5
I took my 2017 Cayenne in for annual service and a clogged drain warranty repair yesterday. My service advisor Jimy Thac was very friendly and highly efficient. He provided me with a pristine Macan loaner for the day and had my car ready for pickup at 3:00pm. I highly recommend Porsche Newport Beach. Ask for Jimy!
Eric J. Boden
Jul 17, 2019
5
Rhonda and I experienced excellent service from Samer, Giovanni and Anthony. Like most people, we dreaded going into a car dealer to actually buy. Almost feels like getting teeth pulled. This was a very unique experience and a great pleasure to work with professional gentlemen. Giovanni went the extra mile to explain the process, answer our questions, demonstrate features, buttons and programming. The follow up call and text were perfect to top the service. Again, thank you, Louie & Rhonda
Louie Enriquez
Jul 9, 2019
5
Rick West is always wonderful. We have been going to this dealer for service for several years not.
Lara Tooma
Jun 26, 2019
5
Great experience with Porsche NB service department and my advisor Rick West. Always professional and the techs are very knowledgable. Loaner cars are always comparable to my vehicle. Not the cheapest but they do great work!
David Luvisa
Jun 24, 2019
5
Great service. I custom ordered my car and everything was great. This is the third car they have done for me. Matt took care of me start to finish. Anyone I have referred to him has had the same experience. One of my friends car came in at same time as mine. Five stars!
William E Manrow III
Jun 20, 2019
5
I was very satisfied with the service the scheduling process.
Armin Esmaeili-Tehrani
Jun 14, 2019
5
We were very impressed by the overall buying process. They had the exact car we wanted. Justin and Robert were knowledgeable sales reps and great to deal with. And their Finance representative was amazing. This was the best car buying experience we have had, and we will definitely be back when it is time for our next vehicle. We love this dealership and our new Porsche.
Vicki Nash
Jun 5, 2019
5
wOw! Newport Porsche was so awesome to work with. I had my new car within a few hours and they didn't make a fuss. We were also very well taken care of during the number crunching process. Thank you T.Wu
Dionysos Stefanopoulos
May 29, 2019
5
I have bought several cars over the years at Newport Auto Center, and they are great to work with and very knowledgeable about the cars.
David Riley And Associates
May 3, 2019
5
This was, overall, the best experience I've had purchasing a car...by far. I am 63 years old and have purchased somewhere in the neighborhood of 20 personal vehicles in the past 47 years. I came into the dealership predisposed to the attitude of 'where and how are 'they' gonna get me?" Fortunately, that never happened. From the moment I walked in, there was never the usual pressure for a sale or any of the nebulous crap that normally comes with purchasing a pre-owned vehicle. In addition, the 'no-haggle' price policy that AutoNation utilizes made the experience all the more enjoyable.
Jeffrey Hurlbut
May 1, 2019
5
Alex Hamlin was great to deal with. Great experience getting my car repaired.
Darren Fryer
Apr 18, 2019
4
Stopped in after shopping at Fashion Island just to look, as I was fully planning on purchasing at the dealership near my home in Los Angeles. Marton Lukacsy was straightforward, didn't try to upsell and after I said I planned to purchase in LA, he still took quite some time to answer all my questions. He is very knowledgeable and was able to immediately answer questions that the other dealership could not and when I complained about a tech issue on another Porsche I own that had been repeatedly serviced for the same issue in LA, he was able to tell me the cause of the problem and how to solve it. I decided I wanted to work with him even if it meant a longer drive when picking up the car and purchased from Marton. I would definitely recommend to a friend and plan to purchase with them again as long as Marton is there. I would recommend calling ahead and making an appointment with him. Cons: While driving and trying to clean the windshield, was shocked to find there was zero wiper fluid in the car. Have never experienced such a thing before. Very small facility yet took some time to be offered help. They paged someone twice to assist but he never appeared. Luckily someone finally asked if I'd been assisted and brought me to Marton's office. My husband asked if there would be an issue with Porsche connect sending him the information when Porsche had my email. He was told no and to call back if he had not received an email by a set time. He called back at that time and spoke to the tech specialist at the dealership and was told again to wait and call back by a set time if he didn't receive the email. He finally circumvented the dealership and called Porsche directly and was told he was correct, the issue was the fact that the emails did not match and they solved the issue in less than a minute. That's something the dealership should have known and taken care of.
London Mccarthy
Mar 26, 2019
1
I’m a local regular customer- very poor experience. If you actually read these you will contact me for follow up.
Mpalley2
Jan 22, 2019
5
Excellent
Wayne Lytle
Jan 18, 2019
5
From The time we walked in until we got our car, the costumer service was excellent. Our seller Apolo was awesome!
Margarita P
Jan 17, 2019
5
We had a wonderful experience! Apolo was súper helpful. He answered all of our questions. We loved the costumer service!
Margarita Pinedo
Jan 16, 2019
5
WILLIAMS was amazing! Everyone that too care of me was amazing! Superb service! They treat you like family! They even provided me a loan vehicle was my car was being serviced.
Claudia Davila
Dec 27, 2018
5
Easiest and quickest transaction ever. The customer service was top notch and the price of my car was extremely competitive. Highly recommended dealer.
Anthony
Dec 27, 2018
5
Good experience. Car was delivered earlier than promised. Reasonable price.
Reza Allamehzadeh
Dec 16, 2018
5
Pleasant as always. Excellent service advisors. I’ve been a customer for service and sales for over 20 years!
Sheldon Nankin
Dec 14, 2018
1
Poor customer service. It appears they don’t want or need to sell vehicles because not no one bothered to leave their chair the entire time we walked the lot or showroom. Their loss.
Jill Upton
Dec 9, 2018
5
Excellent Service, a very well run and clean facility.
Robert & Paula Hetzler
Nov 21, 2018
1
Spent 3 hours driving on a week day to see a car after scheduling an appointment only to arrive, wait around and be told the car wasnt available to be seen. Not sure how anyone could find this acceptable or "no big deal".
Yakfisher
Nov 10, 2018
5
Excellent service, very efficient and professional
Thomas Feldmar
Nov 8, 2018
5
Matt Gimici is the best. Ask for him. He knows how to treat customers. Best sales rep.
Gus Tavo Enrique
Nov 3, 2018
5
Quality dealership. Great deal on my car. High quality service on a consistent basis.
Charles
Oct 24, 2018
5
Just a great experience!
Barry Blithe
Oct 22, 2018
5
Highly recommend Mathew and Giovanni. Nothing but pleasant experience with them and the rest of the stuff. As an Entrepreneur i have to give compliments to the HR department by doing such a great job in selecting their employees! Great Company!
Zoran Jovanovski
Oct 18, 2018
5
Jason did a very good job of checking my car in and handling the rental car.
Joan Bach
Oct 11, 2018
5
As usual Jason takes good care of us when we come in. Never disappointed.
Dawn Provence
Oct 4, 2018
5
I came from Montreal, Canada and my on Board computer Tell services is non. But it's sathurday... We go to thaïs dealer for see, The advisor Alexsender tell no problème We make The œil chage and The rest. Oh my god i never think they can make this so fast. In my Life i never have a service like this.
Sylvain
Aug 13, 2018
1
Dealership 1st posted a MB GL450 at $17,987 - I called to have the car reserved for me - i have documentation that it was reserved. Then upon getting an inspection - they decided to raise the price to $20k - which i also have documentation for. I called talked to the manager and regional director. Without success. This is not the way a dealership should be run. I did walk away from the car as i felt they way they conducted themselves was disgraceful - i would be happy to provide documentation to anyone.
Jim
Aug 12, 2018
5
The sales teams was patient and accommodating. Giovanni was diligent is making sure my experience great.
Kaiserdog
Jul 30, 2018
5
Everyone is very helpful and attentive. I received a loaner car as requested in perfect condition.
Deborah Doulames
Jul 30, 2018
5
Brought car in for recall. Alexander took care of me.
Mike
Jul 26, 2018
5
I had great experience buying our 2018 Macan from Apollo Gesa at Porsche Newport Beach. Apollo is very kind and knowledgeable explaining the details of vehicle. He made extra efforts coming to work on Sunday when we went to pick up our car. We are totally satisfied with Porsche.
New Macan
Jul 18, 2018
5
Always excellent service, professional, courteous, efficient and excellent technicians. I would not go anywhere else.
Pamela Wright
Jul 6, 2018
5
When spending this much on a car, this is how you want a dealership to render the experience.
SC
Jun 29, 2018
5
Service advisor (Jason) and Teri were outstanding!
irnmn55
Jun 28, 2018
4
Service was great except we had to wait about two weeks for a one day repair, because the necessary part was not in stock, and it had to be ordered from Germany
Macaw2016
Jun 22, 2018
5
I had a great experience leading a new Cayenne at Autonstuon - `Newport Auto!
Karen Linden
Jun 14, 2018
5
Jason was awesome and a great pleasure to work with. High quality service and I would definitely go to NB again for repairs. Thanks Jason for all your effort and hard work.
Dhiren Banker
Jun 6, 2018
5
Outstanding good job.car drives and feels better.job done right on time.
Nancy Mostaan
Jun 5, 2018
2
My first Porshe, an upgrade from a Mercedes Benz, and boy it was not a thrilling experience. After 3 weeks in researching on the Macan S, I love the car and decided on the Memorial Day weekend to phone a local Porsche dealership - Newport Beach- to close on a deal we had previously discussed. They said they can do it for $ amount out-the-door for this particular Macan S, with all the right options, I had seen and test drive during my previous visit there. When I show up at the dealership, to my surprise, it turned out to be a different car. To be fair, this car has almost all the options as the car in interest but it was not the one we agreed upon. They wouldn't offer any discount other than just apologize for the trouble. Being tired and weary I don't want to make any more trips and settled on this one. Big mistake. The processing of paperwork and doing the financing took very long. The OTD price was didn't take in consideration of the sales tax of where I resided, even though, they have my driver license and insurance cards. I ended paying about half a grand more. Worst, once we got the car in possession we inspected the car to find out there was a big opening or puncture in the heat shield underneath the hood! Everyone was shocked. I asked them how this comes about and they said it was caused by some rat!!! I scheduled to have their mechanic check on the car, they said everything is fine but I just don't feel right. For a big investment to shell out, I didn't get a "new" pristine car. Very hard for me to get another vehicle here or to refer any friends/family members to come shop here.
anduy19
Jun 4, 2018
5
it"s really good experience about purchase.because my sales Soheil Golchin help me a lot of things,thanks again.I will recommend to my friend for sure.
Nan Yang
Jun 2, 2018
5
Very pleased. Greeted immediately. Service advisor was personable and prepared. Service advisor kept of informed of repair status.
David Steffy
May 17, 2018
5
We always receive great customer service from the services advisors. And repairs are done in a timely manner.
San Luu
May 4, 2018
5
Facilities are too crowded. Very little space for customers to park.
James Reinhardt
Mar 10, 2018
5
Apollo Gesa was a pleasure to work with! He was knowledgeable about Porsches, helped me understand various features of different models, based on what I was looking for. He had a great deal of patience with my questions and was equally considerate of myself and my friends who helped me make my decision.
Carol King
Mar 5, 2018
5
Overall great experience buying my Cayman at Porsche of Newport Beach. I live in San Diego but the selection of vehicles available and level of personal attention given to me as a customer made my decision to buy at Newport well worth it.
Victor Burns
Jan 24, 2018
5
My experience was exceptional. The team was helpful and made sure I got what I wanted and they did. I drove away with the vehicle I had envisioned!
Porsche Panamera
Jan 12, 2018
5
They do a nice job and Matt in porsche sales has to be one of their best. He consistently goes above and beyond the call of duty. He doesn't pressure during the sales process. He listens to what the customer needs and finds you a great solution. He is like a encyclopedia of information when it comes to Porsche! My advice, go see Matt!
Ken Mingus
Dec 19, 2017
5
Very professional and informative without hard sell. Great experience and fun.
Patrick Gallagher
Dec 2, 2017
5
Great service from Robert in sales ; and Miguel for details
Mark Taylor
Nov 28, 2017
5
Quick and easy. Service Manager was very helpful.
Gordon Linke
Nov 20, 2017
4
Can?t get a loaner car from porsche even though I just bought a new 911 turbo.
Yan Zhong
Nov 6, 2017
5
Steven Shurter was incredibly helpful!! Will recommend him and your dealer to all my friends! Amazing experience! Very happy with my car! Thank you, Steven! Thank you all!
Mara Chindris
Nov 3, 2017
2
Rick West is excellent service advisor. Very knowledgeable and responsive. Star ratings above are all 5. The system isn?t working on iPad. When I touch one set, it deletes another, strange.
Paul Devore
Oct 26, 2017
5
GREAT SERVICE. BEEN GOING THERE SINCE I BOUGHT MY CAR IN 2004.
Shashidhar Acharya
Oct 23, 2017
5
Marton Lukacsy did an outstanding job of presenting the vehicle to us, provided a test drive that actually sold me on the vehicle, facilitated the buying process and finally gave us a detailed orientation of the vehicle's features.
Rhett Rehage
Oct 23, 2017
5
My experience with your dealership was fantastic. From the first time we step foot on the lot to my last visit I felt that all my needs and questions were answered and I am completely satisfied with my purchase.
Alex Acuna
Oct 12, 2017
4
Oil change and new marker lights
Spycharger
Oct 11, 2017
5
Everything from the moment I arrived was dialed in. A beautiful Porsche Cayenne was waiting for me as a loaner and I was in and out in less than 10 minutes. I had asked for a recommendation on how many miles I had left on my tires and instead of trying to jack me around on the pricing or sell me more than I needed, I was told I only really needed to replace the rear tires and when I was given the price it was almost exactly the same as the big internet discounters! A small part on an item that needed repair was out of stock and would not be in for a couple of days. When I told them that I was going to have to drive about 500 miles round trip to attend a funeral they said no problem, just take the Cayenne and enjoy the drive. This is first class service - what you would hope from a Porsche dealership but would not always find at just any of them. I would highly recommend them and Mike Porter my service advisor in particular.
Cwelcker
Aug 29, 2017
5
My service experience was excellent as always. My initial welcoming was not good. I sat in my car for 10 minutes and no one came. I finally had to go inside and find someone to tell me where to go and how to check in. The drive up area was extremely congested and the crowded conditions translated to chaos. I've learned in response to such issues, Porche is opening a second location in Irvine. It is much needed and reflects Porsche's commitment to do what is needed to provide the kind of quality service they're known for. The service department was very helpful once I got someone's attention. I don't expect this will be an issue again
KarenJay
May 8, 2017
5
I recently leased a 2017 Bentley Continental GT V8S Coupe from Bentley Newport Beach working with Mike Randles and Chris Comet. They arranged a test drive and helped my wife and I source the car we were looking for. The entire process took a couple of weeks but it went smoothly thanks to their knowledge and help.
bigbottom
Mar 21, 2017
5
Newport Auto Center has provided incredible service for the last 7+ years for my 2009 Porsche Carrera S. A huge part of this is that I've only had two service advisors. I've been lucky to work with Jason Sands for the last 4+ years, who is incredibly technically knowledgeable & thus truly an advisor. A huge part of why I love my car is because of this one to one dynamic, incredible product, and reliability thanks to seamless maintenance.
GL_Porsche
Dec 30, 2016
5
I had a great experience working with Edwin Villafane from Newport Auto Center to find the car I was looking for. He was very helpful and honest.
rubizi123
Dec 24, 2016
5
I recently purchased 911 Carrera from this dealer. Sales consultant I worked with was Marton and he was the one of best I ever worked with. He is patient, friendly, and detailed professional. I would love to work with him again for my next car purchase.
taebious
Dec 22, 2016
4
Experience was great, but we didn't get some of of the features activated timely. We needed to drive back to get it activated, which was an added inconvenience and cost to us. The LoJack was an added feature thy was offered, which we agreed to purchase as part of financed amount; however, it's availability is not efficiently provided in real-time. We were not provided a standard way to meet our expectation- having it installed within, say 24-hours. It's been 7 days and we haven't been contacted and LoJack that is purchased and financed for security has not been installed yet. I suggest that additional fegatures that are sold should not be offered and asked be paid until it gets installed.
Porsche201751
Nov 19, 2016
5
My experience with our recent purchase of our first Porsche was absolutely perfect. Our sales representative was Marton Lukacsy. He was extremely knowledgeable and professional yet friendly throughout the entire process. The reason we ended up purchasing in this dealer was Marton. For some reason the reviews on this dealer are far from great but I went in and I was extremely satisfied so I went ahead and purchased the car after comparing with the other dealers. I would highly recommend him, he made the entire transaction a breeze, he installed our wifi, our garage opener, even our carseat! while I was signing the paperwork. He took care of every single detail, so even though it was a new brand for us it was the easiest purchase ever. We found all the personnel at the dealership a pleasure to do business with, very friendly and efficient, and patient with my two children. We are very happy Porsche clients now, couldn't be happier. Thank you Marton!
RoseeBV
Nov 15, 2016
5
I've had my Cayman serviced here since I acquired the car 3 years ago. It's been a positive experience every time.
karkwest
Oct 15, 2016
5
Both Marton and Steve were most helpful in finding me the Cayman I wanted and making the lease procedure quick and faultless. This is my 3rd car from Newport Auto Center and I am extremely pleased with their customer care. I highly recommend that you check them out prior to your next purchase/lease. Chris Smith
Expo3chris
Oct 4, 2016
5
This is the third Porsche I have obtained from Newport Beach Porsche. This is by far the quickest and easiest process I have ever been through to purchase a vehicle.
gtr4golf
Sep 20, 2016
5
Mehmet Gemici has worked with my family and friends for a few years and is easy to work with. Communication was spot on, and his insight during the building process was invaluable. Porsche is always the type to under promise and over deliver and that is exactly what happened. Couldn't be more happy with my car, and with the buying process.
bbergener
Aug 15, 2016
5
Never had a problem with Newport Auto - they always do a thorough job. Polite, timely and my car is always returned freshly washed.
Happycamper80
Jul 22, 2016
5
Buying a first Porsche is exciting but you think at what it will cost you to maintain the vehicle. I spent $350 so far. I get first class service everytime. No wait, smiling faces, you feel like at the spa and you leave the shop relax and confident everything was well handled. I did not buy my first Porsche there. But as soon as I walked in the dealership to introduce myself they made me feel home and part of family! So thankful I met Rick West. I am counting the days to my next Porsche purchase, a 2017 Panamera that I will buy at Porsche Newport!
hdlxrenb
Jul 7, 2016
5
Excellent Bentley service highly recommend this service department and its manager Mike Barbee.
Sas7950
Jul 6, 2016
5
As promised... To Mr. Rick West in Porsche Service. I just wanted to once again, thank you for the wonderful service experience we received at your amazing establishment! We had the Porsche in for some routine service campaigns along with a warranty issue. We received a complimentary loaner car which was a brand new Porsche Cayenne HY. Other dealers ie. Walters Porsche, in Riverside, insists on loaning a subpar Fiat 500. I always thought it should be like for like on the rental car. Nevertheless, after this positive experience, Rosa and I have made Newport Porsche our new home for future work on the car. Rick kept us well informed and updated us on all of the complex service details. The car was delivered to us with a complete wash and comprehensive detail job. Thanks Rick West and your entire team!
Tony DiPalma
Jun 3, 2016
1
Was online buying a 2015 turbo S advertised as new. Became suspicious when salesman would not say that a brand new car had no chips, dings, etc. Turns out that 6-7 months of the warranty of this supposedly brand new car had already expired. Stay away from these guys!!!
Sgtrick37
May 29, 2016
5
Scheduled appointment in advance. Arrived on time. In and out quickly. First annual service. Service completed in one day. Very satisfied.
PaulStPierre
May 25, 2016
5
We recently purchased a used Porsche 911 from Edwin at Newport Beach Porsche. Edwin was very professional and accommodating. There were no surprises and the out-of-state transaction was seamless. Outstanding customer service!
Purrsia
May 21, 2016
5
Matt made purchasing the car painless. He was quick to evaluate our trade-in and worked hard to get us a great price. The manager greeted us and seemed truly excited for us. It was Matt's birthday but he stayed to spend time educating us on the car. WE had a great experience! Very painless!
SpeedyCarol
Apr 26, 2016
5
Ordered a 2017 Macan gts from dealer 4 mos ago, delivered yesterday. Great follow up from sales rep, including a link to the ship so I could track route from Loading to San Diego. I watched my car go thru the Panama Canal! Excellent detail upon delivery, financing better then I hoped, Also sent me off with a Porsche hat and full tank of gas, a fun buying experience and a great car to drive.
Bikerskip57
Apr 20, 2016
5
We love our new Porsche Macan! The purchase experience was simple with Kaz and complementary to our expectations for the car. We should have done this sooner.
Jackson66
Mar 26, 2016
5
We have purchased from Porsche of Newport Beach in the past, and the experience was enough to bring us back. This time, we custom ordered our car from the factory. We could not be happier with the service and advice we received working with Morgan Mednick. She was exceptionally helpful in making sure we understood all of the possibilities available to us and was patient while we worked through the extensive option list to design a car perfect for our specific needs. She kept us informed throughout the build and delivery process, and spent time with us to shorten the learning curve for vast array of features once the car arrived. We highly recommend seeing Morgan at Porsche of Newport if you are thinking of buying a new Porsche!
Mark Smith
Jan 31, 2016
5
I purchased my 2016 Porsche Macan S through the online internet sales department. Jagger Dior was excellent to work with.at Newport Auto Center,
MShepherd7940
Jan 4, 2016
5
Newport Autocenter has a large selection of Bently, Porsche, and Audi vehicles to chooses from. I've had the pleasure of working with the sales and service team through two vehicles we've purchased with them. They truly have a knowledgable staff that are there to guide you in getting into the car of your dreams. They make the car buying extremely convenient, and each time I've been there we've been through sales to finance and home in less than a couple hours. I believe it's been so effortless because they don't play games and truly want to get you the best deal available. I highly recommend getting you cars from Newport Autocenter.
SocalRick
Nov 28, 2015
5
Got my C2S here & Matt, Steve & Dan are the best!!
Mark Newton
Oct 3, 2015
5
These guys are top notch and I highly recommend you bring your Porsche here for service.
EvilTurbo
Sep 22, 2015
5
Rick West was so nice and helpful with our questions and we were offered a loaner while our service was being performed. Very pleasant experience.
Pamella1381
Aug 16, 2015
5
I am fortunate to have recently purchased a new 911 GTS from Newport Auto Center. Both Marty and Jack were great guys to have spoken with, arrange the order with and have each of their professional follow through on every aspect of the purchase. Great experience and car.
Screen7310
Aug 10, 2015
5
I just purchased my Porsche at Porsche Newport Beach and not only do I love my new car, but I loved the way I was treated during the process. Thank you Matt for being so helpful and following up with me and answering my questions. Thank you.
Janet Johnson
Mar 11, 2015
5
What an experience getting my first Porsche. Our family was raised with the legendary brand & my childhood memories are filled with the sunshine glaring in, the scent of leather seats, the excitement, the speed. Let's face it, there's nothing like the thrill of a Porsche. After uncomfortable trips to several LA dealers & the misbehavior of countless rude & impatient salesman, I had almost given up hope of driving away with a new Carrera. Until I went to Newport. The staff was friendly & helpful, very accommodating w/ my pocket book, The dealership went out of their way to make buying a Porsche a special occasion. For many, I realize this isn't a big deal. But to me & many others I'm sure, that is a considerable leap. & thanks to their courtesy & pride in honor of a tradition of excellence, I've never been happier with a new car. Not Range Rover, BMW, Benz, Volvo has come close to creating the amazing experience I had with Newport Porsche. As I drove up the coast the next morning, sun just coming up, fresh wind off the sea in my hair, alongside me drove up another Porsche owner beaming with the same proud smile as mine. I know what I'll be driving for the rest of my life. & where I'll be going to keep me smiling...
akubralou
Dec 28, 2014
5
I just purchased a CPO Boxster S from Newport Auto Center and was very happy with the process. Richard and Sabino were very helpful, took lots of time to answer my questions, and made the process easy and error free.
sdavis8
Sep 10, 2014
5
Thanks Tony and Everyone very good service !
Tanya Wittman
Jun 20, 2014
5
great servive and attention to deail
catun1
May 20, 2014
5
Worked with Richard on a new Boxster S. Was very accommodating and informative about the vehicle. Final sales process, payment and delivery could not have been done faster.
NewBoxsterNB
Mar 11, 2014
5
Just made the switch to the Cayenne and am very impressed with the vehicle and with the great experience dealing with the folks at Newport Beach Porsche. Worked with Andy M who was informative and patient as we did our test drives and looked for the exact color and options that we wanted. I got a 911 from these folks a couple of years ago and now the Cayenne...so I'm two for two with them and am sure a third time will be in the future! Larry in Trabuco Canyon
LarryinTrabuco
Feb 26, 2014
5
I worked with Matt G. to buy a used Porsche. I was not an easy customer. I came back several times just to test drive, was super hesitant the whole way through, and Matt was great. He was super low pressure and I never felt judged for coming in so often to test drive or for my inability to make a decision. He was very patient and answered all my questions and even got me discount on getting a backup camera installed. Overall, it was a good experience and I would come back to purchase another car from them.
krakmonke9
Feb 25, 2014
5
I custom ordered a 2014 Boxster S through Garrick C. and picked it up a couple of weeks ago. The entire process, from order, finance, and delivery was exceptional. Very well worth the drive from Los Angeles.
Jayson
Feb 4, 2014
5
I have purchased cars from newport before and came back because the service was so great! My sales professional Robert is very knowledgable and helpful. It's also great that I can trust the dealership with the service of my new car!
cdm6
Jan 17, 2014
1
Buyers beware! Newport Beach Porsche is NOT where you want to spend your money. They may tout 5 star service and customer satisfaction, but it is obvious that they only want to take advantage of their customers. I bought a lightly used 2012 911. We made the deal and when I showed up, the car had 500 more miles on it than advertised! Against my better judgment, I purchased the car and immediately noticed a rattle when driving around the bumpier roads in Los Angeles. I took the car in twice to Newport, where the mechanics did not even drive it to hear the rattle and try to fix it. I then took it to Beverly Hills Porsche, where they spent 4 days trying to fix it and could not. After having the car for three months and putting only 1500 miles on it, I asked the dealership to take it back. In exchange, I offered to pay full sticker price on a new 911. Unbelievably, it wasn't good enough for them. They wanted me to trade in my car at a loss. They didn't care about the time and effort I had put into trying to make the defective car they sold me right. They didn't care that I had to drive around for months in this very expensive car listening to all the rattling it made. And they didn't even care that I wanted to give them another $30,000.00 after all the trouble they caused me! The only thing they cared about was to make me lose money on a defective car, and give them even more money to buy a new car from them. That isn't 5 star customer service, it is just used car salesmen trying to taking advantage of their customers. Again, please do not do business with them. Take your hard earned money to a different dealership. One that truly cares about their customers.
socalsteve1
Jan 8, 2014
5
The performance of a Porsche 911 is astonishing to those unfamiliar with the car. The performance of all the sales personnel at Newport Auto Center matches the performance of the product they are selling. Both the car and the personnel (Dan, Marty, Robert and Hope) exhibit a generosity of respect for the customer. All of my expectations were exceeded by the car and the dealership in equal measure .
Cliff_H
Jan 3, 2014
5
Had a great experience with Newport Auto Center. They had the Cayman I was looking for in their stock, so I flew in to buy it. All was exactly as discussed on the phone and they provided my local transportation while I was in the area. Richard was our sales consultant and was very helpful in making sure all details went smoothly. The dealership finance person was very pleasant to work with too. Highly recommend.
norcal9
Jan 1, 2014
5
I'm now driving a 2013 Boxster and enjoying every minute. It is so much more spacious than my 2006 Boxster that I replaced. I'd been thinking about going and looking at a new Boxster because I was so impressed with the styling when I would see one on the road. Finally got around to going in last Saturday. Looked around, sat in a couple and learned about many of the changes from Elden L. Headed home with a brochure. I got home and thought about it and before too long I was back in my Boxster headed back to the dealership. Drove home with a beautiful dark blue metallic Boxster.
chaos831
Nov 20, 2013
5
Just got my new Cayman S from Marty B. at Newport Auto Center. If you want a good deal and be treated at a valued customer Marty is the guy. The new Cayman S is spectacular. Marty knew everything about Porsche's and help me make up my mind to turn in my 2011 S for the new one. Got everything I wanted and more.
craig107
Oct 28, 2013
5
BEFORE YOU READ ANY OTHER REVIEWS, READ THIS ONE... I just bought a 2014 Porsche Boxster from Newport Auto Center. I want to preface this review by saying that my standards for a car purchase are IMPOSSIBLY high. I have criteria more detailed than 99.999% of customers, even Porsche buyers. And I don't say that lightly. I'm OCD and terrifically anal-retentive and a germaphobe when it comes to my cars. I don't let anyone drive my cars, don't want anyone in them, touching them, I don't even want anyone to breathe on them. So I always buy my cars new. But taking delivery without a dealership's staff rolling around inside it is almost impossible. But Newport Auto Center MET my expectations! That's an Earth shifting on its axis type of event. It's like finding a pot of 10,000 ounces of gold in your driveway when you get home from dinner. It's like President Obama showing up at your house unexpected just because he wants to shoot hoops with you. It just doesn't happen. I always have to lower my standards just to feel passingly happy about something like a car purchase. So the fact that Newport Auto Center met my expectations and standards without having to lower them... I'm just not sure any other dealership in California could of done that. I'm a rare bird, for sure, but the fact that they were able to accommodate even me is proof that they can successfully accommodate anyone. When I went looking for a dealer to place my order for a new Porsche with, my two main criteria was price and that they let me unwrap the car myself and not even touch the car until I get there. A tall order, considering most dealers won't even let you in the shop and are set in their ways and don't want to bother going out of their way to accommodate demands easily seen as illogical. The General Sales Manager, Dan C., accepted my offer and told me that my expectations would be met. I was hoping he would be right, but I wasn't holding my breathe. But the way it worked out, things could not of possibly gone any smoother. After an excruciating 6 month wait, the boat my car was on arrived at the Port of San Diego and delivery day was fast approaching. It all came down to delivery. Ordering the car and agreeing on the price was easy (I didn't go in to negotiate and just sent my no-haggle offer via email). How the delivery goes is what it all comes down to. My ideal was to savior ever moment of the delivery process, this being my first Porsche and something that I worked very hard to be able to afford. I wanted it to go perfectly. But, of course, as we know things we want to go perfectly rarely go perfectly. But THIS WENT PERFECTLY! Dan (the General Sales Manager) and I exchanged emailed as the boat docked. He emailed me to let me know he was going to try and get my car on the first available truck to the dealership. And he didn't disappoint! I was expecting to wait 6 or 7 days before I got "The Call." I'm a member of one of the Porsche message boards and some other folks had their car arrive at the Port of San Diego on a different ship just 6 days ahead of the ship my car was on and it took 6-7 days for their car to get to the dealership in southern California. But 24 hours after the ship my car came on had docked, I got an email from Dan telling me that my car was going onto a truck tomorrow morning and should land at the dealership tomorrow afternoon! Through his sheer will and after constant pestering of the people at the port, he got my car on a truck lightning quick! My car was at the dealership 48 hours after the ship docked! I live in northern California and drove down to Newport Beach the same day that I got the email from Dan. I stayed the night in a hotel and was at the dealership by 12:30pm the next morning. I met Dan and my salesman, Robert F., for the first time in person and then gave Robert my cell phone number to text me if the truck shows up as I went across the street to grab a bite to eat at a great place called 3-Thirty-3. Just to explain the level of service they provided, Robert told me that if the truck shows up and the driver starts to unload the truck before I'm able to pay my bill at the restaurant and run back across the street that he'll tell the driver to stop unloading and wait for me! I finished lunch around 1:30pm and walked back over to the dealership and right around 30 minutes later a Wagoneers 18-wheeler rounded the corner. THAT'S IT! I KNOW THAT'S THE TRUCK THAT MY CAR IS IN! I literally sprinted over to it and waited as the driver opened up the back. AND THERE IT WAS! My brand new Porsche on the top row. After 6 months of waiting and constantly tracking the ship on a daily basis (sometimes hourly basis) like some kind of cocaine addict as it made its way across the Atlantic, through the Panama Canal, and then up the Mexican coast to San Diego and then finally seeing it THERE right in front of me, it was a feeling of absolute joy. I told the truck driver "That one is mine!" And he goes "No way! Come on! Are you serious!?" He thought it was so cool that I waited 6 months for it and then I got to see it being delivered -- so did I! A few minutes later, he drove it off the truck and parked it 50 feet away on the dealer lot. A few minutes after that, Robert came out and directed me into the shop where my car would get PDI'd (Pre-Delivery Inspection). There I met Rich, a senior technician who has been working in the service department there at Newport Porsche for over 30 years (who also drives a really cool classic Porsche himself!). The general sales manager knew how anal I am so he arranged for their senior tech to handle my PDI and he was absolutely superb! He was the most accommodating service tech I've ever met. He let me perform almost the entire PDI myself as he gave me step-by-step instructions and oversaw the entire process. I sat in the car and he told me to press each of the buttons at different times in order to test all of the different systems. He was incredibly understanding about how I am about anyone going in the interior of the car and let me handle everything to do with PDI for the inside of the car. He even let me plug the computer into the OBD port. It was AMAZING! I literally felt like I was bringing my car to life! And for the road test, I drove and my salesman road shotgun. Afterwards, they gave me a huge covered spot to park the car and unwrap it at my leisure. I took my time!...... [non-permissible content removed] HUGE thanks to Dan C. (general sales manager), Robert Fischer (my salesman), Rich (my service technician), and Sergio (parts department) at Newport Auto Center. Seriously, they're awesome! I never could of expected it to go so well. IF YOU'RE LOOKING FOR A DEALER WHO GOES ABOVE AND BEYOND TO SATISFY THEIR CUSTOMERS AND EARN YOUR BUSINESS, NEWPORT PORSCHE IS THE ONLY DEALER YOU NEED TO CALL. Call and talk to Dan Comouche or Robert Fischer and they will take care of you. And if you're very OCD and anal-retentive about your cars and the delivery process like I am, you'd be crazy to go anywhere else but Newport Porsche. Just call Dan and tell him you're like Logan and need the same treatment and he'll take care of you! I'm in LOVE with this car! Simply in love!
LoganPOwner
Sep 1, 2013
5
This is my third buying experience at Newport Porsche. I have dealt with Marty B. on 2 cars now and have referred close personal friends directly to him specifically because Marty is a phenomenal salesman with a love of Porsche. Marty pulls out the red carpet for all of his clients and this really separates him from other salespeople. His knowledge of the history of the Porsche brand, racing culture and his charismatic demeanor have made me a long time customer Marty's and of Newport Porsche. Marty takes the time to point out all of the options on the car and you can really tell this guy LOVES Porsches. On the business end he is a great negotiator, making sure the customers needs are conveyed to management. The service department at NPAC has also been great, now servicing my fourth Porsche. I highly recommend Marty B. and Newport Porsche if you are in the market for one of these cars. You won't be disappointed.
blazesporsche
Apr 8, 2013
Welcome to Porsche Newport Beach
Porsche Newport Beach in Newport Beach, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 949-478-0590.
Hours
- Monday - Friday 9:00 AM - 8:00 PM
- Saturday 10:00 AM - 7:00 PM
- Sunday 10:00 AM - 6:00 PM
Service Hours
- Monday - Friday 7:00 AM - 6:00 PM
- Saturday 8:00 AM - 5:00 PM
- Sunday Closed