Had an amazing overall experience at this dealer. I was able to get a deal done and custom order a taycan cross turismo entirety thru email. I didn't even meet my sales associate Chris until I had to make a deposit. He is so helpful and responsive that most of our communication was thru email. Anyone looking to buy a porsche should take a look at this dealership. At the time no mark ups on nearly all their cars except the 911's.

Visited for headlight recall service. It was pleasant visit and they fixed headlight adjustment cap per recall. They initially received wrong parts from Porsche so I had to reschedule the visit which was a little inconvenience, but it was not dealer?s fault. Overall it was a pleasant visit and the dealer gave an overall visual inspection and said everything looks good except a weak battery which I already knew about.

On time and did what they said they were going to do.

Giovanni BUCCI provided exceptional customer service. The experience and follow up is best at its class. Definitely an asset for Porsche Newport Beach. He is likewise very welcoming. Manny

Stay away!! Words cannot describe how much suffering these people did to me! They are real scammers and this brand is a complete joke. Porsche is just a name with absolutely nothing behind it. Maria perez Castillo should be charged with fraud

I deal with Jason for my regular maintenance and always very satisfied with the way he handles my concerns, even when It's a last-minute issue.

Ryan and Annette made everything seamless when I had my Porsche serviced last week. I the service technicians did a fantastic job even though it was routine maintenance. The attention and kindness from Ryan and Annette’s house, and is very much appreciated. Thank you very much!

I had a great experience in service thanks to Ryan and Annette. Brought my Macan in for routine service, and I was treated very well. I bought the car from Newport a year ago from Joe, and the buying process was flawless as well. Today however was a reminder of how great this dealership really is. I buy a lot of cars and I’m currently looking for a 911 s. I’ll definitely buy from these guys again. BTW, the Macan is the perfect daily driver. Drives nice, does everything very well, and is easy to park in tight spaces. If you’re looking for the perfect little get around car that’s fun to drive, it’s perfect.

Took the time to fix my issues. Had the shop foreman ride along to identify the actual problem twice! Great service department.

Always satisfied with the professional mechanics and knowledgeable service personnel. Never had to wait and my vehicles were always ready when promised. Jason in the service department has always treated me right.

I originally wanted a different used vehicle but Sasha stayed in touch and when I needed a car, he let me know what they had the suited my list of choices. The auto I purchased was a 2019 Volvo XC60 T8 Hybrid R-Design. It was in great condition and was everything I wanted. They also made grounding my lease on my former car painless.

Amazing process for buying my car. Gio was efficient and very professional

Great service, done on time as promised. All issues were addressed and completed, and my car looks and runs like it did when it was new. This is the best place to take your Porsche for service in my opinion.

Great dealership. Very easy to deal with them!

Friendly and on time. Customer waiting area was very comfortable. Service was exceptional.

Porsche NB have been servicing my 996 for years and always feel good knowing it's in good hands for regular and preventive maintenance.

Matt is the best salesman. I’ve bought 4 vehicles from him and remember when I bought the first car. I just love Porsche so much each car is a joy to drive. Made the move from 911 to taycan and he made it seamless.

We are absolutely satisfied with their prompt service! Highly recommend this dealership!

We recently bought a new 911 cab at Porsche Newport Beach.. and had a amazingly positive experience… Our sales person was great… Explanation of the use of the car was over-the-top well done… the finance department, gave us multiple options and fully explained the benefits and drawbacks of each ..Introductions to the service team, and overall caring about our experience was a 10 out of 10. This is our fourth Porsche and we have used several dealerships in and around southern California, and this dealership was by far the best experience…

I must unfortunately voice my feelings once again, I have used this facility for a few of my repairs. I feel that this time because my repair was a Free Recall I was treated with contempt I found the service writer very curt with me on checking in and also when I asked about an issue with setting my calendar year I got a very poor explanation which I find very hard to accept, I really felt like a stranger and not a customer as if they were doing me a favor. Not a Happy Customer.

Simon is excellent. He is kind, smart and efficient. He smiles when speaking and makes the customer feel comfortable going through the details of the work to be done. I would refer Simon to anyone who has his Porsche serviced at the dealership. Christopher Scales was the salesman from whom I bought my vehicle and he is excellent too. All 5 star treatment.

Giovanni and Tim were very helpful and made it relatively easy to get the transaction completed in a timely and efficient manner. I also was impressed with Juan who walks you through the onboard computer setup and is available by text, phone or in person to continue to answer questions or to remind you how to get to the function you need. I would definitely purchase another car in the future from this dealer based on my overall experience.

Rick West was there to take my car in for service. There was a problem with the battery that was just installed with the service prior. He found that it wasn’t working properly and replaced it on Saturday. When I came to pick up the car it was his day off, and another service manager was kind enough to take very good care of me.

Prompt, courteous, skilled. They care!

It was super easy. Got in and out with my loaner within 15 min. Rick, my service advisor, was great.

Mark is hands down the man when it comes to getting me my parts

I live in Torrance , long story short, I rather drive 50 mins to Newport to do maintenance A plus plus , Simon really take care of my macan. Huge thx. Recommended to everyone

Porsche Newport Beach did an excellent job in resolving the problem of my Macan.

Service department takes care of it's customers.

Evan is excellent! He takes care of his clients and is very responsive.

My Cayenne needed service and I had a slow leak in one rear tire as well as my window switch on drivers side popped out. My service adviser, Rick West, informed me the whole way and went through many steps to find out the leak in my tire, which was replaced under warranty- no charge. I am very satisfied with my last service.

Service was completed in a timely manner, as promised.

They are always unreasonably expensive but on my latest visit they charged several times higher than the market rate.

I have always taken my car here. I wouldn?t take it anywhere else. Excellent service.

Took my Cayenne gts for a recall service and Jason the service advisor said my car should be done in about an hour. Sure enough about an hour later my car is done, washed, vacuumed and ready to go. Thank you Porsche Newport Beach for earning my business.

I am always treated with respect and kindness at this location. I appreciate that they listen to my chatty Cathy chatter but take their expertise very seriously. Thanks for all you do Ryan. Tim Tabur always makes me feel special and taken care of. Thanks Porsche Newport.

Personable and ready to help us get into our new car.

Did you know that Porsche is made in Slovakia and not Germany? Horrible car, people and service. Wasted my time and didn’t fix anything. Had to sell my Cayenne turbo because it didn’t drive straight and they didn’t want to fix. Had to sue them in court. Stay away!!

Great experience with Porsche Newport Beach! Jason always clearly communicates any concerns and the customer service is on point. I highly recommend this location for service.

Best and fast service. Matt and Javi was very helpful. The right address to get a Porsche. Max

Working with Soheil as my sales agent made for a completely seamless process from the beginning (selection, building, placing the order), to the end (receiving and educating me about the new car). Even after I drove off the dealership he has been tremendously helpful and courteous.

Great service at the Porsche Dealership!Easy to schedule and my car is always freshly washed and ready for pick up on time.

Working with Soheil as my sales agent made for a completely seamless process from the beginning (selection, building, placing the order), to the end (receiving and educating me about the new car). Even after I drove off the dealership he has been tremendously helpful and courteous. Pleasant experience through and through.

Newport Porsche-- I arrived on time for my scheduled maintenance. I was greeted by the service writer who was patience and professional. Explained the maintenance to be performed and gave a timeline when the work would be completed. Totally satisfied and will return in the future.

I purchased my Mercedes GLS 450 through Giovanni Bucci. While not the standard Porsche product for the store, he was polite, professional, and helpful during the purchase process as well as during follow up in following weeks. Great store and professionals!

Jason Sands did a great job. The work was completed ahead of the promised time frames and well done.

Excellent service and work! Always comfortable with having my car serviced at Newport Porsche.

I purchased a Porsche Macan S from Porsche Newport Beach last week and am really happy with both the car (of course) and the service. My salesman, Jacob, found me the car I wanted and was cheerfully helpful throughout the entire process. No pressure at all, just ready to work with me and answer all my questions. Thanks again to Jacob and the entire staff at Porsche Newport Beach.

Provides excellent service and always accompanying

We received a thorough service on our Cayenne, and were extremely happy with the customer care, the cleanliness, and the follow up. Beautiful showroom as well, doesn't hurt to dream of future purchases while you wait! Highly recommend Porsche Newport Beach to anyone looking to service their vehicle.

The Salesperson (Sasha) was awesome. I liked the no haggle and no surprise ?market adjustment?. Very helpful, responsive and transparent. The buying process was slow and annoying. I paid cash but had to go thru ?finance?. And the detail/service shop was very slow and cut corners on preparing the car for delivery.

I didn't feel like the sales man explained the vehicle well and was not attentive. I was left alone in his office several times for long periods and then went into finance office. After being done in the finance office i was told to finback with the sales man, no one walked me over and the sales man wasn’t in his office. I had to go look for him. I was also told the vehicle would be detailed before I came to purchase it but it wasn’t very clean.

Jacob Becerra's been really helpful with the ordering process of my Macan S from the beginning! He's extremely easy to work with, would definitely do business again.

Matt is the best. We got our Taycan easy just in 2 ours. Super friendly and comfortable 100%. Our next Porsche will definitely purchase by Newport Porsche and looking for Matt for sure. Max and Lauren

Service was nice Automated messages/communication were challenging

I arrived at the dealership at 4pm Saturday afternoon. I left my car and was kindly given a loaner for a day. I was very pleased with the customer service. I appreciate this dealership and will continue to work with the sales and service!!!

Jason Sands always takes great care of me and my car.

Easy check-in, kept me informed on status and got the job done.

I?m reviewing on my recent visit which was for service only. I also purchased the car at this location 2 years ago.

I had a last minute need for an oil change on my Porsche before moving. Simon Chen was extremely helpful and accommodated me when I was short on time. It made all the difference with a stressful situation. Thank you Simon.

I brought my 2022 911 GTS in because of an engine warning light and problems with my Android Auto. Several hours later Simon relayed to me that the warning light was a one time issue due to my downshifting too aggressively. He said the Android Auto should work as well. I picked up my car and the Android Auto was still not working. I went back to see him about the Android Auto and he tried to fix it but couldn't. Then he went and found a tech expert at the dealership. The tech came out and walked me through the Android Auto and showed me how to correctly use it. All good now! The dealership is great and so is my car.

I have always had a good experience! Buying the car and servicing it, I recommend Newport Porsche.

Newport Beach Porsche was very accommodating when I called about the update. Got me in asap and took less than 2 hours. My car came back clean as a wistle, great dealership.

The service provided at Porsche Newport Beach is always impeccable. The experience is always pleasant and organized so I can move on quickly with my day. My service writer always goes above and beyond to make sure I understand the issue, and follows up to be sure that I’m satisfied with the service performed on my vehicle. Keep up the great work team!

excellent transaction with Marton and Sasha. They were both easy to work with, quick to respond, professional, and made the entire transaction seamless

My service advisor, Mr. Ryan Rabusch, has been promptly responding to each and every message that I sent him. Mr. Rabusch thoroughly taking care of my Macan even when I picked my car; Mr. Ryan did not forget providing me instruction how to apply a paint touch up on my bumper.

Exceptional customer service! They try to accommodate you even though they?re fully booked and especially during the holidays.

the dealership (and Evan) go out of their way to ensure satisfaction. the communication is excellent and the facility is very clean and orderly

We are absolutely happy and satisfied with the level of service and attention to detail from Matt Gemici! He made the whole process super easy and was very detailed in explaining the vehicle to us. Most importantly, his taste in helping us pick the car was extraordinary. If you want the expertise in choosing the style, color and design of your Porsche, look no further and go to Matt.

My car was due for routine service with some minor issues now at 4 years new. They care for my care as I would and they uncovered reasons and solutions for each issue. Always very happy with care

Annual service went very well - the Porsche team completed the service on time and as quoted - no pressure for added services - another good experience at this dealership

I have been a Porsche driver continuously since 1971. Suffice to say I have seen all manner of service providers. The most noteworthy are the smaller family run businesses where a personal connection to the customer and a love of the marque make for a superior owners experience. I can't say that Porsche Newport Beach meets this bench mark. I suspect they mean well and they have efficient systems in place to render sufficient service. But that is what I got. Sufficient. A shame for a marque that prides itself on excelling.

We had an awesome experience with Giovanni. We have bought many cars from various dealerships including Mercedez but Gio made it an easiest car buying experience. We highly recommend Porsche Newport Beach and definitely ask for Giovanni 😊👍💕

The professionalism and knowledge of the service team at Newport Auto Center is second to none. They are veterans to the business and take their responsibilities seriously. A pleasure to do business with.

Polite, professional and courteous. Was not impressed with the state of my car when it was delivered to me (dirty, obviously left outside and not washed or wiped down). Was also disappointed when I was subsequently charged $35/gal for gas suggesting that I had used 3/8th of a tank. I drove the loaner car 6 miles total, to and from my home.

From scheduling, to picking up my car, everything was top notch. I have had experience with other dealerships and nothing compares to Porsche Newport Beach!

Always have a great experience with Porsche Newport Beach. Rick is always on top of his game and keeps me informed of the status.

I have been a Newport Beach Porsche customer for 10 years. I have had the pleasure of engaging both the Service and Sales departments. Jason Sands in service has been great to deal with and always goes above and beyond to assist in any way that he can. I recently purchased a new car from Newport Porsche with the assistance of Apollo and Marton. They both were very helpful, straightforward and exceeded my expectations. Thank you

After I did car service at Newport Beach store just 2 months, I drive my car as usual, a lot of smoke came out in the front. And they denied for the responsibility

Service was outstanding. My service person, Ryan, was very professional and helpful.

Alexander from service is amazing! I experienced issues with multiple tires and Alexander advised me on a Sunday, had car towed to dealership, and was provided transportation to pick up my vehicle when ready on Monday! Alexander made a very stressful situation , into one that could have been worse. Many thanks to Alexander 😊

The price of my new vehicle was easily negotiated at a fair price, and the service was excellent. I highly recommend Marton and Giovanni in the sales team. Porsche Newport Beach service has been excellent facilitated by my service rep Evan Lebrun.

Best Dealership in Orange County, Customer Service is King, will definitely refer to our Friends, Chris, Jacob and Shad , the best Team 👍👍👍👍

the hardest part was scheduling an appointment. I appreciated their honesty and communication with me throughout the entire process. Once I was on the schedule everyone at the dealership was there working hard to expediate the process. The people that are there are working very hard to deliver the best experience possible.

Expensive but good

Always courteous, on time and good overall service.

Ich Liebe Porsche! Ich Liebe Deutschland! Thank you for the efficient buying process! Deutschland is #1

I trust Porsche service team will do a better job with my car than a second hand mechanic.

I had been considering several vehicles and had stopped by for assistance in researching a used Porsche that I had located at another unrelated dealership. Also had questions regarding aftermarket service/warranty options for that vehicle. Robert was extremely helpful in that regard as was Fay in finance. While there, I noted another vehicle to add to the short list. I returned next day to learn more about that particular vehicle, meeting with Sohiel to review the vehicle history and take a test drive. I ultimately purchased the PNB vehicle (CPO) and both my wife and I are extremely happy with that purchase. Dealing with everyone there at PNB was unexpectedly pleasant and pain free given historical experience at other dealerships. Based on my experience I would definitely recommend PNB be on anyone's short list when considering a purchase.

Known Soheil the Porsche ambassador for many years. His knowledge of his Porsche is awesome. He will answer any questions regarding a Porsche and their inventory. He got me a great deal for my 2nd 911. Go see him.

Oustanding Service

Giovanni Bucci took great care of me and was the ultimate professional during the purchase of my new Porsche. There was a slight hiccup getting the semiconductor chip to complete the sale , but Giovanni kept me up to date at all times and when it came in I had my dream car in a few hours. Voila!!! Shad and Giovanni made the purchase doc signing painless. One to two days after I took delivery they followed up with me if I any questions about all the bells and whistles and offered to give me another tutorial. Service was outstanding , I highly recommend Giovanni Bucci and Porsche of Newport.

Excellent scheduling, reception, repair, service, billing with thoughtful communications throughout.

Recently traded in for a new horse and I Love her! How could I not? Porsche is the Best! Sasha is Great to work with as this team in general is fantastic! Smooth and easy all around! Thank you Porsche Team!!! Deutsch stark gebaut Ich liebe Porsche!

I bought a new 2022 cayenne and brought the car in for its first oil change. They were very professional but personal too. Service rep went over the details and my loaner car was waiting for me so I can contiue my day. In to morning, my car was ready, washed and ready for me to go. All the extra question and concerns i had were answered. This is my first Porsche and was very impress from the purchase to first service.

jason was excellant

Bad customer service/communication

I have bought several cars from Newport Auto Center, Apollo Gess is knowledgeable, helpful, friendly and the best salesperson we have ever dealt with in our car buying experience.Additionally the sales Manager Steve was kind helpful and totally awesome. I thank them for the courtesy and service they provide me and my family . Arif Shakeel

Excellent friendly service in keeping my car well maintained and a superb ride!

Dropped car off on a Thursday morning, never heard a word for 2.5 days until I had to make a call, left 2 messages still no call back finally had to contact my sales guy to see if he was there and if he could go get answer on what was going on with my car. Turned out they didn't even start on it yet

Excellent, professional, responsive and friendly service!

Brought in my 911 for annual service. A big shout out to Rick West, Service Advisor at Newport Beach Porsche, for consistently providing outstanding service and whom I heavily rely on to take care of my Porsches over the years. Service rendered has always been on point: punctual / timely w detailed report both verbally and in writing. Kudos to Rick and service team!

Porsche Newport Beach is the best!

Brought in my 911 for annual service. A big shout out to Rick West, Service Advisor at Newport Beach Porsche, for consistently providing outstanding service and whom I heavily rely on to take care of my Porsches over the years. Service rendered has always been on point: punctual / timely w detailed report both verbally and in writing. Kudos to Rick and service team!

Major price gouging going on here. they wanted $675 to change the oil on my wife's 4 cylinder Macan. I won't be going back.

I had a difficult time with the service which is the first time that this occurred. Due to the problem with my Porsche it had to towed. I called road side assistance. Roadside Assistance could not pick up my car for 24 hours after my call. The tow truck driver upon loading my car on his flatbed truck scrapped the front end of my GT4. He did not seem to know how to load a car with a low front end. Once my car arrived at the dealership it was not looked at for 4 days which delayed be getting back my car for 10 days. The technician could not find a problem with the car even though I reported more than a gallon of cooling fluid on my garage floor and with warning lights not to drive the car. So this experience took over 11 days and over $400.00 in charges for the towing and Porsche charges. The Service person who helped me, Jason Sands, was very helpful and apologetic for the time it took to complete the work

Porsche Newport Beach receives a five star review from this very satisfied customer! My husband and I could not be more thrilled with the entire experience of purchasing our new Porsche Macan.The teams attentive and delightful customer service lasted throughout the entire process. With his vast knowledge and years of expertise, GM Tim Tauber facilitated a quick and pleasurable experience. The level of customer service I received by the entire team at Porsche Newport Beach was exemplary! Needless to say, Porsche Newport Beach had earned our loyalty, trust, and continued patronage for any future service needs or new car purchases. A HUGE thank you to Tim Tauber and his extraordinary team at Porsche Newport Beach! BRAVO!

As a sign of the times, the hardest part was scheduling an appointment. I appreciated their honesty and communication with me throughout the entire process. Once I was on the schedule everyone at the dealership was there working hard to expediate the process. The people that are there are working very hard to deliver the best experience possible. I used their Lyft service, as no loaner cars or rentals were available, it was seamless.

Strap on passenger seat broke. Manager took pics, Dealership ordered it, replaced it & even kept my vehicle in storage longer as I was traveling & was unable to pick up in time before leaving. Got me Lyft to travel to dealership & back. Great customer service throughout & my agent Rick was so helpful. Even did software updates & got complimentary cleaned too. Overall excellent job.

my service consultant Evan was great! He went above and beyond in scheduling my appointment, providing a service loaner car and communicating with me.

My SA Rick West always makes the service experience worth traveling the distance from where I live

I bought a 96 993 with Matt Gemici at Porsche Newport Beach - buying a 26 year old “classic” car, you scrutinize the details - not being local, Matt sent detailed videos and pictures ahead of time before a test drive. Naturally, spending the equivalent of a new Porsche on a 26 year old one, makes for an even more cautious buyer. Matt showed the service history reports ( The car had been serviced at Porsche Newport Beach routinely for almost its entire life and had been taken care of by its owner) he even drove the car over for the PPI at GMG motor sports (who are great btw.) The report showed the car to be in great shape for its age and needed a few gaskets and housings replaced (which Porsche Newport Beach included in the final price) A big thanks to Matt, who was incredibly responsive and spent time on this deal to make sure it worked out and everyone was happy in the end. I wouldn’t hesitate returning to Porsche Newport Beach again.

Had to take my car in for service. Simon was my advisor. He was very professional, accommodating and prompt. After having a poor experience with another nearby Porsche dealership, Newport Imports has earned my business.

I have had many frustrations with Porsche Newport Beach but my last experience was MUCH better. Highly dependent on the coordinator you are assigned to and Simon was so much better than the others.

I am generally disappointed in their service. It is not what you would expect from Porsche. They told me complimentary car wash is temporarily not available due to covid when I was purchasing my car, but that it’s a matter of time before they offer it again. Well, covid is done and over, and still no complimentary car wash. This is while other Porsche dealerships and Fletcher Jones down the street offer car wash and way other perks to their customers.

The employees in this dealer are awesome to instruct the customers during the purchase process , operating functions , they follow up with customers to make sure if the cars have any issues . They are happy to see the customers back to answers any questions about the cars

Incredible experience. Very satisfied with the level of communication and professionalism exhibited by Jorge and everyone on the Newport Beach Porsche team. My new 911 Carrera 4S is powerful, refined and extremely fun to drive. Every aspect of this beast exceeds all expectations I had. Very thrilled with the driving experience. I definitely recommend Jorge. I plan on doing business here in the future. Very excited to join the Porsche family.

STAY AWAY - EXPENSIVE, SLOPPY, RUDE, UNRESPONSIVE. Miserable service, rude service advisor, car delivered to them clean and returned dirty. We spent 7K on a service to address a vibration in the front of our 997. The vibration continued, though less after service. When we went to another shop to install spacers, the shaking got worse. We discovered that the new tires that Porsche Newport Beach installed were not balanced, and the alignment they performed was off. When I called to remediate the issue, they Ben the service manager offered a refund for the balance and later recanted and offered service credit. Ben questioned whether my experience was authentic AFTER IMPLYING THAT THE SERVICE ADVISOR who helped us WAS FIRED "for obvious reasons". I reject a credit v. a refund for service that was charged and not delivered. AVOID PORSCHE OF NEWPORT. Our local porsche dealer in Burlingame was awesome - Newport not so much, guess we have to find another dealer down here in SoCal. UPDATE - I spoke to the GM today, was apologetic, we'll see what comes of this, will update if there's resolution.

I am so grateful for Maria the service manager and Javier the master service agent that worked so diligently to ensure the best possible service was provided for my ?84 Targa. Although parts were hard to find they both went over and beyond to ensure the job was done to the best possible level. Their honesty and work ethic and expertise was bar none the best I?ve experienced. And my car will be going to them for as long as I own it. Thank you Maria and Javier for everything.

It is a great experience to have my vehicle leased here. Especially sales person Robert Fischer is so kind and patient. Highly recommend.

Service reception was fast and efficient with a loan car available . The estimated services were two days but were accomplished in just one day . Retreaving my taycan was easy and efficiently accomplished . I was very pleased with the service.

Had my 911 in for scheduled maintenance. Everything was done as promised and on time . My advisor Ryan was friendly and accommodating.

This is the smallest Porsche dealership I've ever seen.

Very good and smooth experience. Very good customer service.

This is the second Porsche we have bought from Newport Porsche in all my years of buying cars this is by far the best experiences I have had from purchase to parts and service department

Thanks Ryan,

I had a very pleasant experience. It was easy to schedule an appointment and once I arrived the service specialist had me in and out within a few moments. It only did they allow me to bring my puppy in the staff was warm and welcoming to him. I only wish there were more courtesy cars available but aside from that great experience.

It was another wonderful experience with Porsche Newport Beach. It was the 6th or 7th car purchase in our family/friends with Giovanni. He is so wonderful and helpful. I’ll be using them again on the next car!

After 12 years, I can say with certainty that it is always a delight at Porsche Newport Beach. Jason and team deliver superb service! Thank you.

they go me in although I wasn't scheduled and got the work donem washwd my car and it was easy

My latest service experience was excellent. My service advisor, Jason, is extremely helpful and is always ready to help me when I need to come in. I really like the videos the service professionals send as they show me what they are doing and what they find which is also really helpful.

Had the pleasure of working with Jason Sands in service. Jasons experience with the brand speaks for itself. He was knowledgeable and took great care of my car and I. If you’re in need of Porsche service I highly recommend giving them a try. Also worth mentioning is Maria their service manager, got the chance to speak with her as well and she was equally great and helpful. All in all a great experience.

Great experience, A+ customer service with highly professional and personal approach that made the entire transaction smooth and seamless. Thank you!

Both Marton and Giovanni made our buying experience go so smoothly at Porsche Newport Beach! Very professional and friendly ? ? Couldn't have asked for a better experience! Thanks

Porsche Newport Beach offers excellent personalized customer care. I have done business with them for 30 years and each time we buy a new vehicle the experience continues to be outstanding. I often recommend them to friends and family as a great place for a purchase or service of your next Porshe or the one you own today.

Some years ago I tried to buy a Carrera from Porsche Newport Beach. I found them difficult to work with and non responsive. So I bought the car from a different dealer and was pleased. A couple of years ago, I went back to Porsche of Newport Beach and despite being inflexible, I bought a new Porsche from them. Now several years later I bring it into Porsche of Newport Beach for Warrenty Repair and they tell me the car is out of Warrenty (which it is not so I have to bring in my purchase contract to show them) and they can?t find the problem event though my car would not run and I had to have it towed in. This has now happened twice in the last 90 days. They continue to tell me they can?t find a problem.

Where's car I ever bought

Brought my Macan in for a tire and they were more than accommodating. They ordered the item and was on my way the next morning. Thanks Jason for your help.

I had a pleasure of working with the service manager Maria Castillo. She was very professional and caring. She was able to help us with replacing our Porsche Macan Transmission with Porsche North America.

ordered a porsche macan S via porsche newport beach and awesome sales rep giovanni. from the start, process was easier than expected and stayed that way through the entirety of my purchase. giovanni bucci and his financial colleagues were all friendly and professional. thank you for a great experience!

My experience with Porsche Newport Beach has always been positive . I highly recommend dealing with Jacob if you are looking to buy a car from them . The process was flawless and the follow up above and beyond. Their service department is excellent.

Sales staff(Sohail and Susha) are very friendly and knowledgeable. I love my Cayenne 2023 and very happy with the experience at Newport Beach Porsche dealership.

Matt was great to deal with from the moment we walked in the door until we left with our new Macan. Extremely knowledgeable, very friendly and ensured we had all the information we needed so we could be comfortable in our purchase. Highly recommend using Matt!

We had such a great experience here! They were very professional, efficient and very reasonably priced. We are going to bring both of our Porsche’s here to be serviced now. Highly recommend going to Porsche Newport for service!

Very happy with Newport Auto and Evan our service adviser. Thanks again.

Both Marton and Giovanni made our buying experience go so smoothly at Porsche Newport Beach! Very professional and friendly 👏 👌 Couldn't have asked for a better experience! Thanks

Rick in Porsche service took care of a warranty recall (transfer case) on my wife's Cayenne. Very friendly, efficient and quick. This is a great dealer, we have a long history with them and they are the best around.

Service. On time car clean

I had an excellent experience at Porsche Newport. Sasha was my sales person and was very helpful, knowledgeable, patient, and personable. He and his team helped make a dream come true for me. I highly recommend checking in here before making a purchase.

Long time customers. We have always had excellent service here

awesome service team at newport beach porsche. giovanni bucci was both friendly and professional throughout my purchase process. great experience, thx team

Was easy to make appointment for service, prompted with greetings upon arrival, was checked in quick and stepped into a loaner in no time. Service advisor Ryan was informative and understanding. No fuzz and upfront that’s what I liked. Car was turned around in a few days and my complaint was able to duplicate and fixed. Wish my car was a little cleaner tho I personally very happy with their service and sales.

Service deptmartment is the worst. *Porsche Newport Beach has a response below for me to call their GM - I tried to call him while my car was there and I asked the service advisor and salesman who sold me my cars to have him/her call me and I never rec'd any response or assistance. **I should have known when the first available appointment was a month out!

Jason Sands always explains what each service covers, he provides periodic updates if an issue is found or if the service will take a little longer then the original estimate. He's a pleasure to work with.

Incredible service! It was easy to make an appointment, the advisor was kind and quick to get everything set up, service was performed quickly and done well. Highly recommend!

Faster and cleanest cars

Great service and everybody is super nice. Thank you for your service.

Ryan the service agent was very knowledgeable and helpful throughout the process of getting my new porsche serviced for the first time. He even helped me when I left my cell phone in the Lyft that brought me back to the dealership to pick up my car. I am very happy with the service provided. Thank you , Porsche Newport Beach!

Newport Porsch when way beyond my expectations for the purchase of my new car. I would highly recommend them for your new or used car shopping. Great deal and superior service.

Rick West my service manager was very professional and helpful during my service process. My vehicle was ready when promised. It was a very good experience. The next day I thought something was wrong with my Porsche, so Rick set me up with Javier a service technician to go for a test drive. Turns out the warning was a helpful addition. I just didn’t know it existed. Javier was professional as well and very knowledgeable. I highly recommend Porsche in Newport Beach, CA!

Giovanni Bucci was terrific to work with. I had emailed many Porsche dealerships in SoCal to inquire about a special order and he was the most honest, fairly priced, and responsive of all. He communicated in a timely and thorough manner throughout the custom order process. Giovanni spent extra time to ensure we could use all the car features and followed up with us multiple times to make sure we were satisfied. We look forward to working with Giovanni in the future and highly recommend him to anyone who wants to work with a well informed, honest, and personable Porsche sales advisor!

Giovanni Bucci was terrific to work with. I had emailed many Porsche dealerships in SoCal to inquire about a special order and he was the most honest, fairly priced, and responsive of all. He communicated in a timely and thorough manner throughout the custom order process. Giovanni spent extra time to ensure we could use all the car features and followed up with us multiple times to make sure we were satisfied. We look forward to working with Giovanni in the future and highly recommend him to anyone who wants to work with a well informed, honest, and personable Porsche sales advisor!

Giovanni Bucci was terrific to work with. I had emailed many Porsche dealerships in SoCal to inquire about a special order and he was the most honest, fairly priced, and responsive of all. He communicated in a timely and thorough manner throughout the custom order process. Giovanni spent extra time to ensure we could use all the car features and followed up with us multiple times to make sure we were satisfied. We look forward to working with Giovanni in the future and highly recommend him to anyone who wants to work with a well informed, honest, and personable Porsche sales advisor!

very friendly service team who work well together. My support service rep was busy when i first arrived but right away another team member jumped in to help check me in. They completed my service work when they said it would be done and to top it off, they texted me a summary video of the service they performed and any substantial notes. Great experience from Porsche Newport Beach!

Service rep Ryan was nice and responsive. Communication was good and the repair was done quickly.

I was extremely pleased with the quality and end result of their service of my rear axle.

Great people that seem to really care. I had to stay at the dealership during my service and they were very punctual in getting it in and out. My only complaint is their Wi-Fi did not work in their waiting room which caused some issues as I had planned to work on my laptop during the two hour wait. I blame that on Auto Nation, not the local Porsche people. Auto Nation requires their dealers to submit a work order for certain services such as Wi-Fi repair. Si, instead of calling the local Wi-Fi service company, Auto Nation requires their dealers to go through a centralized corporate service that moves at a glacial pace. Typical big company nonsense

Thank you and your team Ryan...I loved the video of your service review! With my travel schedule, getting your work estimate on my timeline and still having the car ready upon my return is again, and as always, top of class. Thank you

Knowledgable service advisors, and in my experience there the work is completed quickly and perfectly. Two thumbs up!

I purchased a used macan s from newport porsche. It was a pleasant experience. I liked that I could walk around the lot, check out all the cars, and not be immediately bombarded by a sales person. When I had a question about a car, the sales person I worked with, Sasha, knew a ton about cars. He let me test drive multiple cars including the ones inside the building which required a bit of car shuffling. He pointed flaws in users porsches that I may have missed, and had his team fix these complementary. After the purchase, two of the porsche team hung out with me in the car and went through every features, hooked up all my favorite settings, and followed up to ask if I had any questions about the car. It was overall great.

Very quick and easy

Jason Sands is my Service Advisor. He is very helpful and super attentive. I have 2008 Porsche Cayman Base but they always treat me nice as if I owned an 200k car! Thank you 🙏

Awful customer service trying to fix a certified warranty car they just love to waste time and play games. Go elsewhere

One of the best experiences with my services. Amazing staff and fast repair. Loved it.

Excellent customer service Ryan was amazing. Quick fix to the problem that I had.

they made it easy and fast on my purchase with no pressure

I’ve been to several dealerships of all types and brands, but I must say hands down Porsche of Newport Beach is one of the best dealerships I’ve had the pleasure to buy with. Jorge was fantastic, patient, answered all my questions, and really added that special little extra touch (with a couple surprises). This dealership might be a little out of the way for some, but it’s worth the drive.

Excellent service in every way! Fast, efficient and clean! Highly recommend!

Great service although the costs for 30K service at $1300 and 40K service at $2700 make me not want to see 50K miles.

Excellent service! Excellent & friendly staff! Porsche never disappoints, it’s a performance car, and I honestly didn’t expect any different dealing with the staff. Porsche of Newport Beach took great care of me and my car!

Jason Sands made my service experience perfect!!!!! He was cordial and professional, took my car, provided a loaner until my car was ready. The loaner was very clean, and I was able to make another appointment on time. When I picked my car up, Jason explained what needed repair and soon after had my car ready. In addition, my car was returned looking cleaner than ever!!!!! From start to finish, my experience couldn?t have been better thanks to Jason Sands!!!

I have had excellent service provided by the service department for the last 5 years. Staff is always helpful, knowledgeable and communicate timely. The vehicle is always returned very clean.

i had a major service prior to this service which was just an oil change and smog certification. i told them that on my last service they had left the battery cable disconnected which caused the battery to drain completely and i had to have the car towed. secondly i also told them that on the last service they left the car leaking oil. at first i thought they had overfilled the sump but no they just didnt replace the oil plug properly. they also didnt replace a undercarriage cover as it was dragging on the ground when a passing driver notified me. they said they were sorry but didnt do anything to credit this service or acknowledge what had happened. they also didn't have a loaner car although i made the reservation 40 days in advance. i won't go back although i have been buying cars and servicing them their for about 25 years.

Unfortunately, the WORST experience I’ve ever had with a dealership. Not only did they sell me a lemon and claim it to be certified pre owned. They also gave me loan installment paper work for an all cash deal. This is FRAUD. Run as fast as you can away from this organization. The GM Tim so immaturely chose to yell and swear at me. (a 26 yr old woman) This place and everyone in it is a disgrace to Porsche. From profiling, disrespect, to dishonest and fraudulent business, Porsche Newport Beach sure does it all. Save yourselves before you have to get attorneys involved.

I was fortunate enough to work with service manager Ryan who is friendly, courteous and very knowledgeable. Pleasure. (No experience with anyone else there.)

Excellent sales and delivery experience.

Horrible Service Dept! We made an appointment to get our car serviced as display screen was blacking out. Appointments were 3-weeks out. Between the time we made the appointment and the date of the appointment, other things were malfunctioning, like Apple Play not connecting and both keys not working. On date of appointment, we informed the tech and he said that we needed to list everything at time of appointment and that he couldn’t service vehicle otherwise. So we made another appointment (2-weeks out) and made arrangements for a loaner. When I arrived, no one really came out to help. Finally a supervisor/manager asked if I was helped and I told him no so he found my advisor. Service Advisor informed me that they’re backed up so I won’t hear from him for about a week. The loaner I received was a Cayenne, scratched/slightly-dented in rear and service light was on. He said that they were short on loaners. Gas was 3/4 full and said just return it at same level . A week later, no call. Called Service Dept and he said no update. Said he should have an update tomorrow. The next day, no call. I phoned the next day and he said I’m up next. I didn’t hear for a few days so I called and left a message for service advisor. He called later that day saying that they found nothing and that my vehicle was ready. This was two weeks after I dropped it off. If you can’t service my vehicle, then why do you take appointments?!? I filled up the loaner in the gas station next to dealership - to the 3/4 level as when I received it. Service Dept called me after to say that they were going to charge me $36 for not filling up the loaner. This place is ridiculous. For a place in Newport Beach, there’s nothing Newport Beach or Porsche about it. Do not recommend taking your vehicle here for service.

Very pleased with the service customer service is excellent at this Porsche dealership. Customer satisfaction is there Objective. They even suggest watch watch for the dear future. I would not go to another dealership.

Quick, concise, most of all Honest. They tell you the truth and not a lot of BS with changing stories! 100% transparency and great work! Thank you.

I had to change my appointment at the last minute and Porsche was a champ. They got me in and out quickly with a loaner. My car was cleaned and ready after service with no issue. Often dealership service is a nightmare, but not with this location. I recommend Porsche Newport Beach highly!

Newport Beach Porsche made the purchase of our car so easy and professional. Apollo was very informative, friendly and knowledgeable. Apollo's follow up service was incredible and his response times to my inquiries were fast.

I am disappointed with the service. First, I had to wait 3 days for the service just to look at my car and tell me the things that are wrong. After them having my car for 8 days ( the car that’s only 7 months old), they returned the car to me and I found out that half of the problems weren’t fixed. I had to make another appointment and now waiting for another week to get the car back in service.

Good customer service, but everything is very pricey.

Timely, expert and professional! Every time. Thanks Rick and Team!!

As a repeat customer Matt made the process easy. He was very helpful.

Evan was soo very helpful and accommodating! Service plus!!

Marton Lukacsy and Matt Gemici were great to work with and made the car buying process feel like a white glove experience. Professional and helpful with the appropriate amount of follow up pre and post sale. They can look forward to future business from me. I would recommend both gentlemen without hesitation. Cheers.

I am satisfied with my car dealer working on finding my car Porsche taycan Newport Beach California

Very kind and responsible team works in there!!🚙

My wife and I were treated professionally and with courtesy. Evan explained what was going to be accomplished with our Macan service and communicated when the service to our vehicle would be completed. We were both impressed by his friendliness and willing to listen to our concerns.

I had the pleasure of working with Marton. Ordered my car and waited a little over a year. Great communication and service throughout the process. Will definitely buy my next car from Porsche if Newport Beach again.

The service center was prompt responsive and did everything on time as communicated.

Simple no stress process, no pressure worth the 4+ hour drive to purchase a car.

I recently purchased a certified used Taycan 4S and had a great experience. They were very friendly and professional at every step in the process. No harsh sales pressure and let the car sell itself. Highly recommend them.

Excellent communication and smooth transaction.

There is another dealership closer to my home, but I choose to drive a bit further just so I can go to the Newport Beach Porsche dealership and service center. They take great care of my vehicle and of me. Very high level of service. Convenient hours. Great service advisors who work quickly to get me back on the road again. They provide good details on what needs to be done, what can wait, and their recommendations. I purchased my vehicle here and always get my service here.

Porsche Newport Beach has incredible customer service. They are timely, professional, honest and extremely helpful. They provided transportation the day of my service so that I could drop my car off early and still get to my office on time. Really appreciate the efforts from this team.

Jason & his team did a great job getting the loaner car set up, service completed, car cleaned and me on my way. Effortless!! Thank you.

Everyone at the dealership, from service to parts, was exceptionally professional and very pleasant to talk to. All the work was done perfectly and on, or ahead of time.

Porche service has been excellent. Many years customer and Rick West never dsiappoints. Highly recommend.

The whole process of buying my first 911 was smooth and simple. Although I was getting a certified pre-owned vehicle, Chris Scales and Giovanni Bucci made me feel like I was getting their VIP customer and explained every step of the way in taking their effort and time. Thank you both for your help!

Chris is a great sale rep. He did great job helping me configuring my 911. Kept me posted on delivery progress. Over all Newport beach Porsche team are on one of the best in Southern California.

We purchased our Porsche Cayenne from Porsche NB, and just had a 20,000 mile service performed by them. From sales to service, we couldn’t be more pleased with our experience. Always organized, professional, courteous and detailed. We even received a text from the technician with a video of our car and a narrative explaining everything done during the service, which was amazing! We highly recommend Porsche NB for both sales and service.

Satisfaction guaranteed! Jason always responds ontime, and more importantly delivers 👌🏽

Porsche Newport Beach delivered what had been promised in regard to warranty work on the transfer case of my Cayenne. Though it took several weeks to secure my appointment, once that was done, its service department performed the work on-time and returned the vehicle to me as scheduled. I was also kept informed on the progress of the work during the three days this service and repair work was being done. Very professional.

Thank you for the smooth and wonderful transaction. Found car info online, sent email and received prompt respond from Marton. Couple of email exchanges and a done deal. Everything was ready before we arrived dealership, signed paper and all good to go. This is by far the best car buying experience, highly recommended! BTW, coffee machine could be improved... :-)

Another fine job doing maintenance on my car. My service advisor Jason Sands is always great to work with.

Monse was great and so was the service! Thank you!

JASON IS BY FAR THE BEST SERVICE WRITER AND AARON IS ONE OF THE BEST PORSCHE TECHNICIANS IN ALL OF THE COUNTRY. SERIOUSLY, IT LOOKS LIKE THE ENGINE WAS NEVER TOUCHED AFTER HIS WORK IS DONE AND IT IS FLAWLESS. THERE IS NOWHERE ELSE I WOULD TAKE MY 911 TURBO. THANKS AARON AND JASON FOR THE BEST EXPERIENCE AND QUALITY WORK! GREAT FORM.

Very good, customer services guys are professional, and courtesy vehicle nice and clean, I have been using this dealer for many years, it?s very pleasant experiences with them and I?ll recommend friends to get new vehicles from there

Friendly professional service from top notch people.

very easy and got the best price for our car.

Great Service, Professional sales. Get your first Porsche here won't disappoint you.

Alexander is the best! He is very informative and pays attention to details and your concerns. Makes sure everything is taken care of. He really does the best job. I really appreciate all he has done for me. I am always 100 percent satisfied!

Service with a Smile:) always fast. Jason Sands in service as well as Apollo in sales are great as arte all members of Tim's stellar team! Love Porsche Newport almost as much as my third Porsche:)

Quick, professional, thorough

This is a professionally run dealership, with a beautiful showroom and friendly staff. Our salesman, Apollo was friendly, professional, and an easy going none pushy person. We enjoyed our purchase at this place and will do more in the future.

Newport Beach gave me one of their few build allocations for a new 2022 911. I received the allocation in December of 2021. The 911 GTS Cabriolet was delivered to me on May 23rd. The entire process from initial build to delivery was painless. That was, in large part, due to my excellent salesperson. His name is Soheil Golchin. I have been buying cars for over 40 years, including four 911’s, a Macan Turbo and a Cayenne S. Soheil is the best person I have worked with at any Porsche dealer and I have worked with dealerships on both the East and West Coasts. He even made several build suggestions which I never would have considered. I took his advice and the result in the car turned out spectacularly. Porsche of Newport Beach is a great dealership. I hope to be buying many more Porsche’s in the future. All of them will be purchased at Porsche Newport Beach

For more than 20 years I've always been happy with my service at Newport Auto Center. The advisor and service were perfect this time again!

Newport Beach gave me one of their few build allocations for a new 2022 911. I received the allocation in December of 2021. The 911 GTS Cabriolet was delivered to me on May 23rd. The entire process from initial build to delivery was painless. That was, in large part, due to my excellent salesperson. His name is Soheil Golchin. I have been buying cars for over 40 years, including four 911’s, a Macan Turbo and a Cayenne S. Soheil is the best person I have worked with at any Porsche dealer and I have worked with dealerships on both the East and West Coasts. He even made several build suggestions which I never would have considered. I took his advice and the result in the car turned out spectacularly. Porsche of Newport Beach is a great dealership. I hope to be buying many more Porsche’s in the future. All of them will be purchased at Porsche Newport Beach

Nice place to share Porsche knowledge and racing fun !!

Good. Rick West is the best. I always feel all my issues are addressed.

I took my car to the dealer for a recall service. Although it took longer than expected, my car was there for almost a full week, I know the service tech did a very thorough and excellent job. The dealer also made sure I had a nice loaner SUV while my car was in the shop. I loved the video demo of what was done on my car. Thank you Porsche Newport Beach! I'll be a repeat customer.

The staff ignores you completely. Terrible experience.

Unfriendly staff

Tom O’Rourke was extremely professional and met all my expectations during the purchase process. Baltezar in finance made the long contract signing process actually enjoyable. He has a great personality and made me feel so comfortable. The service department was quick and friendly; they attended to me immediately with some extras I had put on the car. And my order with the parts department had arrived in a quick and timely manner. I look forward to a long relationship with this full service dealership. Thank you!

Smile face, thumbs up for professional..

Best experience my wife and I had on purchasing a new car!

Bought my car there and had it serviced for recall, scheduled a loaner vehicle, greeted by associates upon arrival, reported minor issues, everything was done in 2 days. Issues attended, my car was washed spotless and ready when pick up.

Great prompt service and very helpful staff. Thumbs up 👍

Advisor was great, but unhappy with Porsche for not covering an issue with the instrument panel. Makes me want to switch brands and never get another Porsche again. I'm currently on my fourth and thought 💭 I'd be ordering another soon.

Made appointment for service and waited around for it to be completed. If you decide to wait around be prepared to wait for a couple hours for simple service. This is because they are very busy and address several vehicles in parallel. It is better to drop off your vehicle and pick up at a later time. Nevertheless, the facilities to wait around are very comfortable and staff is friendly.

Terrific dealership !! Everything done as promised quickly & efficiently. Management, sales team & service team are all great ! Would highly recommend Newport Beach Porsche !

Excellent customer service from all staff! They were thorough and timely when we brought the car in for an oil change and maintenance. They answered all our questions and the car was clean and ready for us to enjoy our driving experience again! We love Porsche!

I needed to replace a front tire that suffered sidewall damage. I searched for OEM tires in the correct size from local tire shops but nothing was available, and comparable tires in the correct size were also unavailable because of the supply chain caused tire shortage. I called Newport Beach Porsche, where I purchased the vehicle, and they had the tires in their stock. I was able to bring the vehicle and the next day and the front tires were replaced for a reasonable price. I recommend this dealership.

Took The Car In for warranty work kept it for 3 days then they said the part is on back order month and a half later they said bring it in , dropped it off in the morning in the afternoon the said the wire was eaten by some thing luckily I asked for the wire back and none of the wires are broken and they charged me over$500 to fix the car because the warrantee wouldn't cover it , I still have the part that they replace no wire is broken , Bad Ripoff Service.

So happy with my new Porsche Macan 2022! Jorge Hernández made us feel like family and explain every detail with patience and was very attentive. It was a great experience from the beginning to the end.

Alexander took care of my Porsche like it was his own and deserves a 5 star rating.

World class dealership with wonderful staff. Shout out in particular to my long-time favorite service writer, Rick West.

the service was great Evan Lebrun was super kind and fast!!

Good experience with my car being serviced, I had an appointment and was welcomed immediately

Excellent service Friendly and professional staff

Very efficient and on time. Car was fixed properly and cleaned.

Good customer service. Programed the rear module unit.

They got the best dealers specially the guy name Sasha Poleshuk was one of the most friendly and funniest guy....loved his honesty and opinions...

Professional and honest services😀

Service adviser was courteous and service was quick.

Jorge and Baltazar made the process extremely quick and easy. From the time I got to the dealer they were there waiting for me and had everything ready. I?ve gone to multiple car dealers in my life and you can tell when people are being fake or trying to push one over on you and I never had that felling once with these guys. Of course I was offered multiple warranties even though I stated I already had that all covered from my credit union but it did seem they were truly trying to give me the best deal breaking down the cost and features compared to what I was getting from my credit union. I would definitely go back to this team for my next car.

If you are going to buy a Porsche, the experience is incredible. Newport Beach Porsche is class act and their follow up by Sales, management and Service is top notch.

Working with a set price and not having to negotiate is wonderful. There's no pressure of trying to out maneuvering the salesman for a better deal. The set price was a great deal on top of that. The buying process becomes a conversation of mutual car enthusiasts and whether the car fits my needs. Much more enjoyable!

Called all over SoCal for a service for my car and Porsche Newport was the most competitively priced. I went ahead and made an appointment and I am happy with my experience. There’s a complementary snack and coffee bar that I helped myself to while my car was being worked on. They had no problem with me roaming the grounds admiring other Porsches (and Bentleys) and to top it all off, I got a complementary car wash! If I need a service done I can’t do myself, Porsche Newport will be my go to.

Chris was a great help looking over my spec sheet before placing my order, and was in close communication over the 6 months my car took to arrive. Pick up was painless and relatively quick, and a technician made sure I knew all the technological functions before I drove off. All in all, an excellent experience.

They are very kind ,accurate, comfort to waiting, and not busy schedule. coffee was good

Amazing experience! Chris in sales and Baltazar in finance were extremely helpful and honest. Both worked quickly and the entire purchase only took 2 and a half hours with a 20 minute test drive. Best dealership experience I’ve ever had. Thank you so much!

Giovanni was a man of his word. I purchased a BMW M8 Comp based on his word. I would normally have a PPI done on any car that i had purchased sight unseen. Gio told me that would be a waste of money. He gave me his word the car was 100% and he was spot on. My car was picked up on Easter and arrived 5 days later 3000 miles away and was as perfect as i expected. TY

I always receive the best service on my Porsche Cayenne from Newport auto Center. They are always friendly, professional and efficient. I waited for my car to be serviced because they were out of loaner cars that day, but the time went by quickly and my service adviser gave me a 10% discount on the services, which was much appreciated. I purchased my vehicle from the same location.

Great dealership, our salesman was professionnel, courteious I would recommend them.

Tommy is a first Class Professional.

My 911 was towed in on a Tuesday morning due to a leak of coolant directly under the engine area. Once my car arrived at Newport Auto Center, Evan called me and explained the problem (a faulty water pump) and indicated that parts needed to be ordered prior to starting the repair. He estimated it would probably take until the following Tuesday to receive the necessary parts and complete the repair. On the next Tuesday morning Evan contacted me and said the repair was completed. I picked up the car later that morning and Evan went over the paperwork in detail and explained what work was completed. I got great service and the car was ready when promised.

I was in the market for a new Porsche late last year and visited a few dealerships. The Newport Beach Porsche dealer was the most professional, friendly and easy to work with. My salesperson Jacob was very helpful and kept me updated on the arrival of my new vehicle. I have returned to this dealership a few times with questions about my new Porsche and each time they have taken care of my needs and treated me with outmost respect. So far, I am very happy with my new car and my choice of the dealership and I intend to use the Newport Beach dealership for my car?s maintenance and service.

Very hard to get an appointment by phone, three week wait.

Great customer service and the Taycan is the best car I have ever driven.

This location is expedient and diligent. I also appreciate the straight forward inspections. They don’t over-recommend work.

Our buying experience at Porsche Newport Beach with Joe Jett was excellent from start to finish. The vehicle was impeccable and exactly as we ordered. The delivery was delayed for more almost 2 months due to shipping issue but to no fault of the dealership. At least our Porsche didn’t end up at the bottom of the Atlantic😊. We look forward to the next purchase.

My master brand ambassador, Robert Fischer, was extremely supportive, helpful and available throughout the process of ordering my car. He kept me up to date on status of order. He has gone out of his way to be available to me as I learn the operation of my new Porsche.

Needed someone with experience in car I purchased to go over its features.

Super friendly Staff and an excellent waiting area ( not to mention the great coffee ! )

Newport Beach Porsche really took care of my Panamera! My service advisor Alexander Hamlin is the best! Fixed all my issues and also got a loaner! All the staff there are friendly and professional. I highly recommend! A+++

Excellent service department ! Along with a great sales department !

We have always had our two Porsche cars serviced here even when there is another dealer closer to where we live. The staff are very knowledgeable and friendly and we are always pleased with the service

Amazing overall buying experience with my sales consultant, Matt Gemici. Now I’m loving every moment I’m driving my new Porsche GT4. Highly recommend you speak to Matt if you are in the market for a new Porsche.

I made an appointment 3 weeks ago for an oil change and loaner. No loaner and the service will take at least 2 days. A heads up would have been nice. Thus is a consistent problem. Love the car, hate the dealership.

When the transmission went out on our 911... we figured the repairs would take months, however we were pleasantly surprised when we got a call a couple weeks later telling us she was repaired and ready to go. Thank you for the fast and friendly service!

I had a battery issue with a Range Rover I recently purchased. Chris Scales in Sales did a great job informing me not to worry and they will take care of it. Rick West got me quickly to confirm/replace battery with no questions asked and performed a 21 point inspection and washed car. All done efficiently between my busy meeting schedule.

Alex was a HUGE help. Quick, efficient and with a smile. Excellent customer service!

I just leased a new car at Porsche Newport Beach and it was the easiest car buying experience I ever had. Apollo was an amazing communicator via phone, sms, and email and made everything about the experience 5*

Rick is great 👍🏼! I had a warning light to pull over safely and turn off engine , Rick got my Cayenne repaired and on the road

Thanks to Giovanni, we ordered and picked up our brand new Taycan with ease and comfort. He's very nice, knowledgeable, experienced, friendly and warm. He took the time to check with us days after to make sure we enjoy the car and if there's any problem or technical supports. We would come back in the future when we need another car for sure!

Excellent communication and service. Highly recommend !

Thanks to Giovanni, we ordered and picked up our brand new Taycan with ease and comfort. He's very nice, knowledgeable, experienced, friendly and warm. He took the time to check with us days after to make sure we enjoy the car and if there's any problem or technical supports. We would come back in the future when we need another car for sure!

I had an appointment yet had to wait to be seen 40 minutes. That too long of a wait. Also I bought my Porsche there but was told by service dept that my Warrenty had expired early so I had to pay for the service appt. I had to show my purchase document including my hard copy of my Warrenty agreement. The service dept then had to contact Porsche to reinstate my Warrenty. That took the remainder of day 1. I was given a loaner car by Alexander which I appreciated. I also appreciated Alexander keeping me informed.

I bought 2021 Porsche Macan S recently from Apollo. He is super nice guy and always stand for my side while purchasing my porsche. Macan is my wifey car that she wants Chalk exterior with red interior for Macan which equipped with premium plus package with crest logo on front seat for selfie. We could not find any cars in the US for same specs on Macan S but for GTS or Turbo models. Fortunately, we found one car with Carrera white metallic exterior with red(cranberry color) interior Macan S with all options equipped at Newport Porsche. Contacted to Apoll and made an appointment for meet up. He greeted us very friendly and it was super fun. We had many personal chat while purchasing my Porsche Macan S. If you are potential buyer for Porsche or in the market now, I strongly recommend Apollo. He is super nice guy! Actually all the team member was super nice though. Thank you Apollo! Love my Macan S.

Not sure what happened to this dealership we bought our last car here I bought my last 9/11 there as well and I walked in to go look at a new vehicle in the show room no one greeted us we even sat in a car in the show room checking it out sales people looked at us and didn’t even say hi absolutely blown away with how downhill this dealership has gone. Old management definitely did a much better job at running this place none of the original sales people are even here anymore. I give it three stars just because I like Porsche‘s

The facilities are modern, organized and clean. My service writer Rick West addressed my concerns. As always, he was welcoming, efficient, knowledgeable and professional. I only have one suggestion?your dealership needs to incorporate a better system to accommodate customers that require transportation during repairs. There Nevers seems to be enough loaners. They do arrange Lyft rides but my experiences have been negative. My husband has a Lincoln?they bring a loaner to our home and take his vehicle to the dealership for maintenance & return it the same way.

Soheil Golchinfard is a appropriately attentive salesperson and genuinely connected with what we were looking for in a vehicle. He made the entire process of purchasing our vehicle a fun experience and we did not experience any of the negative car shopping or buying experiences that are all to common. Balthazar at finance was efficient and helpful and made the necessary paperwork effortless. The variety of models and the facility are also excellent and were a pleasant surprise compared to other Porsche dealerships we had been to. We have continued to enjoy our Porsche with the excellent service department and our advisor Evan who is as outstanding as one could expect any service advisor to be.

Giovanni reached out and took care of me as soon as I sent in a quote. I was in and out of the dealership after just an hour. He went above and beyond not only by making sure the transaction was smooth, but also took the time to help me customize the car to my liking before I drove off the lot. 11/10 I would buy from here again.

Alex (service advisor) is great. He's nice, communicative, and explains everything going on with your car and its process thru a service visit. Definitely recommend him - and bonus he's an actual car guy himself so he gets the enthusiast and value for experience mentality.

Great Repair Job -- Jason did a super job Thanks

NOTHING BUT WASTED TIME! I walked in about 3 weeks ago and purchased a low mileage ( about 10k miles ) used car. After arranging pickup , the car immediately had major mechanical problems. The following day I returned the car and purchased a newer one with less miles. Here is where everything went really bad. The salesman ( Jorge) was told I needed something reliable to drive to Arizona that day. He suggested a 2020 Corvette with just over 5K miles. I agreed to buy it. As soon as I go to Phoenix ( following day ) , I noticed some issues with the car. The salesman was contacted and made aware of the issue. I was told by him that I would get a call back the following day to let me know where to take the car to get serviced. NOTHING. Three days later , I drop it off at an Autonation Dealership in the Phoenix area. After having the car there a couple of days... I finally got a call to let me know its ready. I immediately went to get the car and as soon as I drive off the lot... the car starts giving me even more issues! To start , the dashboard is glitching . The transmission is slipping. The car stalls when going from park to drive. Extremely dangerous to drive. Keep in mind , I was told by Jorge I would get a call back. So far nothing. I proceeded to talk to their finance manager and was told I would get a call back Monday. After a week and NOTHING ... I am without a car , ( Uber/lyft ) daily , and tired of not getting this issue fixed. Today I went to dealership and was told by their service advisor THE TRANSMISSION NEEDS TO BE TAKEN OUT DUE TO MAJOR INTERNAL PROBLEMS. Who wants this car? Not me. I called Newport Porsche 9+ times today and got ZERO call backs until about 6 hours later. JORGE calls me and tells me he didn't call me because he was on vacation. VERY UNPROFESSIONAL. As for the finance manager.... tomorrow it will be a week and NO CALL BACK EITHER. EXCUSES? YES! The telephone operator said they are too busy selling cars to other people. So basically I gave em my hard earned money and don't deserve a return phone call? I am contacting Better Business Bureau and reporting this dealership. If you've had issues with this dealership , please DIRECT message me. Let's not give em 1 more dollar! In conclusion... Jorge just told me I cannot return the car because I've had it more than 5 days. I guess he didn't hear the part where I mention it's been in service the whole time.

In and out with a loaner car. Car delivered when it was promised

I went in for a service appointment with Alexander Hamlin for 8:30 last week and ended up waiting for over an hour! Then had the audacity to say he forgot to order my parts that he clearly said he order prior to coming today. This place is terribly run and has zero organization. I have no clue how they’ve been in business for this long. Don’t come here if you value your time.

I love my 2021 Cayenne Coupe! Porsche Newport Beach was/is the best vehicle purchasing and customer service experience of mine to date. Four-star vs. five is due to the slow response time to my Internet inquiries. My experience with the dealership and working with Robert Fischer in person was terrific! Communication was clear, informative, honest, and his desire and patience (lots) to find me just the right vehicle, sincere. Getting an in-person tutorial of the features and functions from Javi was very helpful too. Trying to find just the right vehicle during Covid and all associated shortages was very difficult, but they made this an excellent experience.

Everything went perfect at my last visit. I was pleasantly greeted by a young man immediately upon arriving. ‘Jason had my paperwork ready and I was out the door to get to work on time. Javier did an excellent job on my car. When I returned to pick up my car I was greeted again by the same pleasant young man and ‘Jason. No hassles, no waiting and excellent service! Claudia

Great experience. Went to just look and came out with a beautiful new car for my wife. They were friendly and not pushy. My wife loves her car and they were a great help. Their service is great.

Thank you Soheil for helping me on my 2022 Macan since Oct 2021 when I ordered and it is my first Porsche! The whole process was easy and no pressure!

Very nice people and comfortable waiting room.

Evan, the service rep was very thorough and communicative. And the mechanic worked on Saturday to catch up! Had a wonderful loaner car. Job well done. Much appreciated!

Great customer service Giovanni and Soheil were very helpful . The financial advisor made the purchase possible with a very small down payment and good rate…

Clean wait area, good tasting coffee with friendly staff.

After researching through google, I saw great review of Porsche Newport Beach. Although I didn't purchase my car from this dealership, I was impressed with the customer review on Porsche Newport Beach. Surely, after completing my first service at Porsche Newport Beach, Jason Sands, my Service Manager was very professional and friendly. I'm very impressed with Porsche Newport Beach and will definitely recommend this dealership service department. Thank you Jason, Marson

The friendly, knowledgeable and efficient staff was a pleasure to work with from beginning to end. My loyalty has been won.

We have been beyond thrilled with Porsche Newport Beach. Each individual we have worked with has been knowledgeable. I deeply appreciate their detailed answers with respect to Porsche engineering. They *know* their vehicles well. They were professional every step of the way, never pushing but always helpful. We love the vehicle we ended up purchasing and we appreciate that even after driving away, so to speak, they are still readily available to help should we need it. Wonderful experience thus far, highly recommend!!

Evan was a pleasure to work with. He had our vehicle done in one day as promised! Will definitely return to this dealership in the future.

Made an appointment two weeks out for complete a due bill from purchase of a CPO. Came in on time. 3 hours later I was told car is done and when I came out the single item that was the reason for the visit was not completed. When asked the answer I get was "oh the part was never ordered. But come back in two weeks".

I’ve had great experience at this dealership. I did change salesman because of a prior bad experience. I’m so happy with how Jorge, Jason , Baltizar, and Evan have treated me. They all are very personable and will go the extra mile to make you feel comfortable and at home. I live close to many other dealerships yet continue to drive an hr just to get great customer service from them.

I’ve had great experience at this dealership. I did change salesman because of a prior bad experience. I’m so happy with how Jorge, Jason , Baltizar, and Evan have treated me. They all are very personable and will go the extra mile to make you feel comfortable and at home. I live close to many other dealerships yet continue to drive an hr just to get great customer service from them.

Service department is excellent. Rick West was my service representative, and he was friendly and knowledgeable. I highly recommend this dealership and their service department.

Found and fixed the problem. Car ready in time frame promised. Car washed and cleaned when picked up.

Unfortunately, I had to have my car towed in during the evening hours. My car was diagnosed the next day, parts ordered and warranty approved.

The device was prompt and done well. Everything was explained and completed as promised

It was simple. WS greeted soon as I pulled in. Went over my information and a loaner was ready. From check in to out it took 10 minutes.

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By far the best experience I have ever had with buying a car. There have been several follow up phone calls. A technical expert came to our home the day after we bought the car--explained in detail all the bells and whistles. The car (Taycan 4S) is amazing.

Evan Lebrun was more than helpful and very communicative about repairs, process and timing. He called me multiple times to update me on when service was completed and when car was actually ready to pick-up after wash and clean. I was very impressed.

I love my new car and my experience at Porsche of NB was 5 stars! Professional. Efficient. Pleasant. The staff is knowledgeable and could answer every question I had about the car. They were really laid back...not the typical, high pressure "car salesman vibe." Negotiated everything by phone & text and the car was ready when I got there. I just had my first experience with the service department and it was also 5 star. I was seriously dreading getting a new car after the last experience I had at a nearby dealership which felt like mental warfare. Porsche NB was the exact opposite and greatly exceeded my expectations.

Simple recall service. Friendly staff, nice facility.

Quick and easy to deal with!! Very happy with service I received.

Price and car as posted in website. No changes or additional costs. No pushing unwanted extras. No hassle for test drive. Sale paperwork done in a couple of hours and left the dealer with car. All necessary were DL and check.

I have been going to Newport Beach Porsche for as long as I have had my 2005 Boxster. The main reason-Jason Sands. He is awesome. Recently I had to bring in my 2017 Macan and the aforementioned Boxster to replace some wiring destroyed by “rodents”. Despite trying to have Jason’s assistance as always, the online system refused my request and Evan Lebrun was assigned as my associate. Evan was incredible. The same professionalism Jason has shown me over many years and 3 Porsches. Not only did Evan take care of the wire harness replacement promptly he fixed at no charge me seat heaters. Very cool! I HIGHLY RECOMMEND Newport Beach Porsche. And Jason and Evan if you ever need service! 😎

Evan, my service advisor was very accommodating, good with his follow up and professional

Absolutely wonderful! Robert Fischer was super fantastic everything was so easy And we had a great experience! We love our new Porsche and would recommend Newport Beach as a wonderful dealer.

I?ve been seeing Jason Sands at Newport Auto Center for many years and he?s always been courteous, professional, extremely knowledgeable, and always very accommodating and helpful.

Very professional, attention to detail, very through. Needing a car repair can be stressful but they made it as pleasant as possible.

Very happy with my purchase of the 2022 Cayman GTS 4.0. Joe Jett was my Sales Rep and he was very helpful and very knowledgeable during the process and at delivery. He notified me when they had an allocation, and I went down that day to seal the deal. Five months later, I drove off in my new GTS. Five stars for Joe Jett. Balthazar was excellent as the F & I rep. He spent plenty of time with me without rushing the process. Five stars for Balthazar too. Sad that there is such a limited amount of the Caymans and 911's being produced by Porsche right now. I recommend Newport Beach Porsche.

We had a terrific experience, once again, with the purchase of Porsche 2021 Macan S. We initially started with the General Sales Manager, Steve Gonzalez as we had a Macan that we wanted to trade-in. Steve was awesome and he gave us a fair trade-in price for our old vehicle. We then worked with Marton, who was exceptional; not to mention he really knew all the details about Porsches, more than just the Macan. Upon delivery, he set up our 2 cell phones; sat in the car and ran through everything, and answered all the questions we wanted to know about this vehicle before we drove off the lot 24 hours later. NO PRESSURE. This was our 2nd Macan S, and fifth Porsche overall — four of them purchased from Newport Beach Porsche. Marton’s knowledge with Porsche automobiles is top notch. Now we move to the service department. Rick West is without a doubt the best I have ever dealt with. I have been bringing our Porsches to Newport for service for the last 15 years and cannot say enough about this highly respected individual. He is terrific and so very helpful, don’t hesitate to introduce yourself to Rick. One day, two days, 4 days, 1 week, 2 weeks after we purchased our vehicle I received emails from Marton and others to ask if we had any questions or needed additional assistance - this tells me a lot about this dealership, they want you to be happy with your purchase. When you need to purchase or service a vehicle come to Porsche Newport Beach - they can certainly provide you with excellent service based on your individual needs.

I haven’t had any good experiences in the past with car dealerships so I decided to wait a few weeks before writing this review. They are extremely attentive,knowledgeable and patient. This the first 911 carrera I bought from this dealership and the two biggest reasons I come back is the exceptional service and quality. I’d highly recommend this dealer to anyone.

Bought key and emmobilizer for my 2000 Boxster & brought it in to Newport Porsche for program to the car. Service writer adding charges to the agreed upon price, even after they failed to complete the job: left my convertible Porsche top open overnight and it poured rain. Service-manager, discounted my bill, and the disrespect and rain soaked interior was all mine. . . with my car I had to have towed to a different shop.👍

Evan went out of his way to make our service appt. go smoothly. Very professional shop.

Have been working with Jason Sands as my Service Advisor for my 2014 Porsche 911 C2S since I purchased used in 2016. He has always been extremely helpful and has helped me keep my car in perfect working order. Dealt with him through the CPO period of my warranty and now through my Fidelity Extended warranty and he has been great throughout! Just took my Porsche in for a recall repair and all was smooth as usual. While Porsche of Newport Beach is expensive for repairs the service and their personnel are way above average.

My experience was the best ever. You had the car I wanted at the price I was willing to pay. The transaction was as easy as could be. You have a very satisfied customer in me.

Best Customer Service⭐️⭐️⭐️⭐️⭐️

I brought my 2021 911 in for a warranty service because I was hearing some rattling noise in the cabin. I fully expected the dealer to say it’s “normal” because it’s a sports car, but Jason took care of me and fixed the issue and gave me a loaner while I waited. I couldn’t ask for a better person handling my service. Jason was very professional and courteous. I will definitely come back to him for my future services even though I live closer to the dealership in Irvine. But I only trust Jason with my car. I guess the only thing that could be made better is to get a better loaner. The macan I got was screaming whenever I braked. I think it needs to get the brake replaced. But otherwise, no complaints. I highly recommend Newport beach Porsche to anyone who wants to buy a Porsche, and will come again.

Evan was superb...on attitude, follow up, follow through, responsiveness, etc.

Porsche Newport Beach has a very good service department. Rick West, my service consultant, always give me an update and very efficient. I have been bringing my Porsches to Porsche Newport Beach.

I took my Porsche Cayenne for service. Rick was very professional and cordial. Gave me a loaner car and let me know of all inspections performed and changes. I was out very quickly. Definitely will use them. Highly recommend especially Rick

Great sales team, and best dealer experience I can ever remember. At 49, and going through new vehicles every 1-3 yrs, I have a lot of dealer experience. This was easy, friendly, and pleasant. Not something I can say about Many dealers out there. Not to mention the return policy and warranty, on a used car is great.

I've only had interactions with the service department and they've all been pleasant. They communicate well and are dependable. I give these guys 5 stars without hesitation.

I purchased my 2019 Cayenne Hybrid and I am loving it! Quiet, fast and beautiful car. MY salesman Giovanni Bucci was very accommodative, gave no pressure and help me getting the charging items that were missing from the car. Thank you Giovanni!

Giovanni was a pleasure to work with. Knowledgeable, great personality, no pressure! The right person to buy an awesome machine from!!

I literally viewed the car I wanted online. Filled out the pre-qualification application. Was approved. Had Giovanni Bucci contact me. He asked me for all the documentation he needed from me and within three hours, I had a new car. Giovanni and Marton Lukacsy were beyond helpful and amazing. They made the entire process pain free, fast and made my payments affordable. After the experience I had there with them, I don?t think I can now go anywhere else. They set the bar way too high. Super friendly, efficient and knowledgeable staff. Love my car. Thank you!

Brake and rotor replacement Service was performed great and the service representative Alexander was excellent, responsible and communicated

Good Service, Rick West knocks it out of the park with his attention and respect for your time. Competitive in price and they earn the business through hard work.

Rick West is the best. Everything taken care of perfectly. Best service advisor.

Always perfect service . I have purchased 8 cars from Newport Auto Center

extremely kind and courteous. this is my first Porsche and it won't be my last.......... Jason Sands is the best Service Advisor I've ever had...... Unfortunately they are completely out of new Porsches' what a shame! I was looking forward to a new Macan GTS this year........😢

My service advisor was Alexander Hamlin. Alexander was excellent. I would highly recommend him. First class service and service/repair management.

Purchase was professionally executed In record time. I got the car that I wanted at a fair price. Thank you, Giovanni, for facilitating my new car purchase. Your management of the process was impeccable.

My service tech, Rick West is very professional and responsive - a pleasure to work with. The Newport Beach dealership is inviting and very friendly - overall they have a well-trained staff and provide an excellent overall customer service experience. The work on the car appears to be complete, w/ timely execution and thorough.

I had never visited Newport Beach Porsche in the past for service, but I am extremely happy with the results. First, their service reservation process is outstanding. Quick, Simple. Second, I arrived early for my appointment, but they immediately began the process. Jason, the Service Writer, was terrific. He listened carefully to my many questions, and responded fully. Third, the waiting area was immaculate and comfortable. It was near the show room, so I looked at the new cars. Fourth, I observed a constant stream of workers that were wiping down door handles, and everything to fight the Covid Virus. Also, every employee wore a mask. Fifth, great coffee. Six, Car was ready when I was told it would be ready. Lastly, everyone employee (at all levels) was truly friendly, courteous. Oh, my car had been washed and looked better than new. I will be back to Newport Beach Porsche for my next service. I am old and grumpy, and haver never written a review before, but they deserve it. Great experience.

Excellent sales service by Apollo and his sales team. Everything was quick and efficient. It was a wonderful experience. We wouldn?t go anywhere else.

The service was top notch! Robert did an amazing job!

Service Was great from Alexander. He went above and behind on follow up, Jim.

I have been provided perfect service and that is why I have bought 8 cars from them !!

I'd only go there in an emergency.

Great service experience. My service rep is Jason Sands. They go above and beyond your expectations everytime. The build quality of porsche is definitely top notch. Best blend of performance and practicality.

I have bought cars there for MANY MANY years, always a fair deal on a great car. Very professional sales., management and service Thanks again, Bob

Rick West at Newport Beach Porsche providd outstanding service.

Alex was very detailed on what the requested end of warranty consisted of and that made my decision easier to decide on an extended warranty. Car came back perfect so thank you.

Lack of competence in Hybrid operation, And periodical service requirements.. Did not wanted to reset the information message. They wanted very much to do 40000 miles service When car was driven only 34000 ..

Our rep Apollo was excellent from the beginning. I called to make an appointment and he answered. He was genuinely kind and inviting. Truly professional and helped us get in to a beautiful car. Only constructive comment is that there was a lot of down time getting to financing. However once you are there it?s efficient. The facility is clean and beautiful. You can?t help to feel special to be in a Porsche dealership. Thank you Apollo for helping us!

Best car purchase experience ever . I worked with Apollo Giza and it was an an absolute pleasure . I love my new Cayenne !

Porsche Newport has been servicing my Porsches since 1964. Always a pleasant experience and excellent care for the car.

Great follow up on my service need, service done quickly.

Professional, quick, convenient . I have bought from and serviced many cars from this dealer. Always a great experience.

Reliable, beautifully engineered, handsome and excellent performing. This is my 6th Porsche over a couple of decades - 5th from this great dealership.

Jason Sands, Service Advisor, provided exceptional customer service.

Ask for Apollo in sales and Rick West in service.

Great service at Porsche Newport Beach

Very well done from car drop off, to loaner car, to calling me with updates, to final pickup. No complaints at all.

Newport Porsche-Bentley is a class organization that I highly recommend for your cars service. Everyone at the place does their utmost to make sure you are 100% satisfied. Also, you can not beat the loaner policy for all service appointments. They provide 2020 nicely optioned Macans for you to use until the service is complete.

Service good. Alexander helpful. Will go there again for service

Return customer and very happy! Was pleased to work with Steve Gonzalez and Baltazar again and Robert Fischer will be my new go to in sales! Classy and straight forward guys!

Always excellent; communications are clear and constant, timelines are kept.

My experience as usual was excellent!! Everyone is friendly and professional. I needed two New tires, I was given a loaner and Jason kept me posted on the time line.

Just bought the new Porsche Taycan - ALL electric, and ALL electrifying! Great car, and it drives like a real Porsche! The entire purchase process was seamless.

We worked with the service technician, Rick. He was efficient and had great customer service. Not only did he answer our phone calls when our insurance company had issues towing my car in, but the car was fixed in less than 24 hours. Thanks Rick!

Giovanni was very thorough and knowledgeable. Made the process easy.

Just had my 911 serviced at Porsche Newport Beach and was very pleased with everything. Alex was very helpful and had my car ready when promised.

Service person, Rick West is friendly, knows the cars, and always follows up

Five star experience here. They answered all my questions even after the the purchase of my car

Jason and staff are excellent and take care of my vehicle that makes me comfortable and confident

Just bought a 2021 Porsche and must say that the experience has been most frustrating with the set up as the pairing code needed to set up the car is nowhere to be found and no one has been able to help! I do not recommend Porsche to anyone anymore. This is not my first purchase from this dealership, by the way.

As always, Rick and his service team at Porsche Newport Beach were fantastic .

Despite the issue not being resolved and being told it was within ?normal? parameters, the experience was satisfactory

Overall fairly good service. Repairs sometimes take longer than expected, but the work is done well and they usually provide loaners while your car is being serviced.

Dependable fast and reliable

This is the best dealer that I ever bought a car from I did it all online and the car was delivered to my front door Some how in my last review I only gave then 1 star by mistake It should have been at least 5 stars or more Call Giovanni Bucci he is the best and He will Take care or you A car sales person you can trust to treat you right He loves his job and it shows, and their pricing was excellent also All of that during the Covid crisis, they are the best

This is our 5th Cayenne and 9th Porsche over the years. We keep going back to Newport. Very professional and reliable service. They keep getting better. This time the entire experience lasted less than couple of hours, including signing all papers.

Very helpful sales team; friendly, courteous and accommodating.

I have loved my Mercedes S 63. I test drove it at Porsche Newport and was emailed pretty much every day after that by the salesmen. I purchased and it came with a 5 day warranty. I was unable to get it into my own mechanic till about 6 days after purchase. My mechanic is very good and I take all my other cars to him. He found a leak in the rear suspension, besides two other more minor things. I notified the salesman from Porsche Newport, he did not return my first email. After the second email, he said he spoke to his manager and that there was nothing that could be done. They did not even offer to look at it or discuss it with me. Very poor follow-up in my mind. I would hesitate buying anything from Porsche Newport again. I would think they would be interested in trying to work with a customer, if not to even look at the car. Very disappointed with Porsche Newport.

I went in for my maintenance and the whole process was very easy. Evan was my point of contact and he was very thorough.

Jason is alway friendly and attentive to detail with a very helpful Attitude

Alex provided an excellent services and very professional. Answered all of my concerns . Explain all of the case can be happen to my car. I really trust this dealer. Thank you Alex

Great dealership for all repairs, wish I had bought here but the service is beyond compare!! Thanks to Jason and the great service Team

Not the cheapest labor but well worth the additional cost. I learned the hard way by going to an independent Porsche service company whose service was appalling, using old parts to replace broken ones. Since then, 18 years of satisfied service on a 2002 Carrera with 80K miles.

Great work on an unusually difficult sensor problem!

I just received my wife?s 2020 Cayenne Turbo and have a 912 Turbo S on order for me, both from Porche Riverside. The recent service was for our 2014 CayenneTurbo S. Service was fine, but reaching service via phone was non-existent. I had to call Bentley 2x to have them get someone at Porche. Inexcusable frankly for a high end dealership.

Just bought my third Porsche from Newport Porsche, a new Taycan. They helped me with the reservation, selecting options and followed thru with delivery. Smooth as my new car.

Evan is so knowledgeable makes all your decisions crystal clear

On time service as a "Waiter". Evan updated me several times on the progress and took time to explain the work completed. Give Evan Lebrun high marks. And the car wash was actually good!

Excellent. My service advisor, Alexander Hamlin, is patient, courteous and has the expertise that every Porsche driver needs. The lobby work area was excellent. The WiFi worked expeditiously.

Giovani was excellent to work with and very knowledgeable about every model of 911. He was extremely patient and very professional. The entire sales and finance team were great. I was out of there in less than an hour and is was seamless.

Over 23 years I have serviced my Porsche's at Newport Auto Center. The team are most qualified, reliable and consistently I am highly pleased with their customer service, and service rendered. The knowledge base is par excellence and supports my decision maintain this business relationship from simple to complex service

Rick is amazing with his follow through and informing me throughout my service requirements. He's professional and sincerely cares. I am so grateful he takes care of my needs.

Facts - Could not find advertised vehicle by 2 sales people. Did not deliver on promise to call back within time frame. Offered no alternative solution but to take a car off reserve because I needed to do more research on financing. Multiple redo on PO contracts because of no dealer signatures and incomplete. Vehicle was not ready for pick up (detailed) after being paid 7 days prior and sales person did not take ownership after promising it.

just want to say buying a car from Porsche newport beach was a very good experience Giovanni and balthazar were extremely helpful and nice all imformation was up front and absolutely no pressure a wonderful car buying experience

Outstanding customer service and attention to detail in all aspects of the dealership.

Porsche of Newport Beach picked up my 911 for its 50k mile service and returned it when the service was completed. I always work with Jason Sands who has been the service advisor I ask for since I bought the car. His honesty about what the car needs and doesn't need is refreshing. The work done on the car is always excellent. I will not go anywhere else for Porsche service! Jack Curtis

I have always received outstanding service from Porsche Newport Beach but my last service experience was exceptional. Alex Hamlin did a super job taking care of my service needs especially the items under warranty. He was also able to take care of one of my tires that was leaking due to a puncture (I bought the tires from Porsche Newport Beach). My loaner was arrange and ready to go. Outstanding service. Thank you Alex and Porsche Newport Beach for your attention to detail and proactive, quality service. Highly recommended!

My Porsche went in as scheduled and I was immediately greeted by a service representative. The service on my car was handled as promised and exceeded my expectations. Evan Lebrun took car of everything and he is my go to service representative for all my needs. It was a great experience!

Excellent customer service from Jason Sands our Service Advisor. .

My service Rep, Tom, was fantastic. Service was performed quickly. Entire process was easy.

Great service and good costumer support . Thanks

Great Service experience from Newport Beach Porsche and Jason Sands. My new go-to place

Service T Woods was outstanding, went the extra mile, setting up time with Javi who also provided outstanding service.

Tom provided great service and knowledge of the problem

The service was done in a timely fashion and included all areas of concern. Rick West also went above and beyond. I had not had the opportunity to do the "hard boot" to address the problem with the console and Sirius XM. When Rick called me to pick up the car on the completion of the other work, I mentioned the console problem to Rick. He immediately went out and fixed. I really appreciate his commitment and follow through.

This is an awesome dealership. Recently had a service while I had some downtime. They were ready for me when i arrived and as always I got the best service from Alexander. He treats my car like it's his. He did the service, checked the brakes, and arranged a perfect detail. Ready when promised, AND they have a great santizing process that leaves no smell. Thank you Alex. Also want to comment on how nice the coordinator there is. Believe it or not her name is Carrera. Lovely person. This is a perfect experience for me since i got the car. In this day when everyone complains, let's give credit to really good 5 star service!!!

My wife and I have purchased two cars from this dealership. Our experience has always been excellent. Service is superb. Our car is always returned on time, clean and beautiful. Our service advisor is Jason Sands...he is the best. We highly recommend this dealership.

Great experience in buying cars at auto nation with the help of Giovanni Bucci certified Porsche brand ambassador

Great service and personal attention.

Rick West service manager is the man! very fast, filled my gt3 with a full tank and a wash. perfect service! call Rick for your service needs!

Amazing service each and every time. I am grateful!

Jason Sands at Porsche Newport Beach is a person who always provides the best service for my Porsche cars and exudes , provides the greatest customer service car possible for me and does everything he can to go above and beyond . He is my go to person at Newport Porsche!

this team is by far the best I have ever dealt with. Simple process with no haggling. Thank you.

Jason and the team of Techs are first class! I am always happy with their work and approach to the customer!

very happy with their service. rick west is awsome.

Evan is very professional and attentive. Customer service was 5 star. Thank you for an amazing service experience🌺

Exceptional service with personalized attention! Wouldn’t take my car anywhere else.

was a good experience , was good follow up by sales team

Service Adviser, Jason Sands, provided exceptional customer service. Sergio Monteroso, Parts Department, provided exceptional Customer service.

Unfortunately the service is not as great as it should be, being Porsche. My rep, Alex, is always very nice but the level of service that this dealership is delivering, is not at the level it should be. It's more on the "Toyota" level. I've had multiple issues and each time, there are no loaner cars available. This just should not be the case when you make an appointment. I was also not called for over 24 hours, to be notified of the issues and the timeline for completion. Not good. The dealership is dirty and very outdated. This is supposed to be Porsche..not Toyota

Excellent service, fixed things they did not have too.

Jennie and Javi were great. Leased the car and Jennie held it fro me at the dealer.

Service was prompt. Quality of work was excellent. Car was returned in showroom condition.

Alexander was very helpful ,keeping you up-to-date on the process of my repair

Apollo Gesa makes buying a car a injoyable experience. No pressure, knows the product.Sergio Monteroso always goes out of his way to answer your questions and help you in the parts Department.